INSERT INTO `xio8d_cms_lang` (`id_cms`, `id_lang`, `id_shop`, `meta_title`, `head_seo_title`, `meta_description`, `content`, `link_rewrite`) VALUES
(9, 5, 1, 'Terms and Conditions for Use of USANA Products', NULL, 'There are some terms of use the Buy Nutritionals Direct online shopping of healthy products. All features, content, specifications, products and prices of products and services described in these terms of use.', '<div class=\"page-title\" style=\"margin:0px;padding:0px;color:#222222;font-family:Arial, Verdana, sans-serif;font-size:11px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:#ffffff;\">\n<h1 style=\"font-size:24px;margin:0px 0px 20px;padding:0px;line-height:22px;\">Terms of Use</h1>\n</div>\n<div class=\"std\" style=\"margin:0px;padding:0px;color:#222222;font-family:Arial, Verdana, sans-serif;font-size:11px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:#ffffff;\">\n<p style=\"margin:0px;padding:0px 0px 20px;\">Thank you for visiting Buynutritionals.sg Web site (the \"Site\"). Buy Nutritionals Direct is an Independent Associate of USANA Health Sciences. The site is a retail store that sells USANA vitamins, weight management, and personal care products. The Site is designed to provide a convenient, private and informative shopping experience for consumers to purchase products essential to healthy, everyday living. Accessible 24 hours a day, 7 days a week, the Buy Nutritionals Direct online store offers a large selection of USANA products, along with a wealth of health-related information, buying guides and other tools designed to help consumers make educated purchasing decisions. Buy Nutritionals Direct wants each visitor to the Site (\"you\") to have a safe, pleasurable visit, so we have established the following terms and conditions so that we (we and you) know what to expect from each other. By entering and using the Site you are deemed to have read and accepted these Terms of Use. By using the Site you agree to be bound by the terms set forth herein. If you do not accept these Terms of Use or any part of them, you should not use the site. We may make changes to the Site, these Terms of Use, or the policies and conditions that govern the use of the Site at any time. We encourage you to review the Site and these terms periodically for any updates or changes. Your continued access or use of the Site shall be deemed your acceptance of these changes and the reasonableness of these standards for notice of changes.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><strong><br />1. Site Usage; Termination of Usage</strong></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\">You are required to establish an account on this Site in order to take advantage of certain features of this Site, such as making a purchase. If you provide information on this Site, you agree to (a) provide true, accurate, current and complete information about yourself as prompted by the Site, and (b) maintain and promptly update such information to keep it true, accurate, current and complete to the extent the Site facilitates such updates. If you provide any information that is false, inaccurate, outdated or incomplete, Buy Nutritionals Direct has reasonable grounds to suspect that such information is false, inaccurate, outdated or incomplete, Buy Nutritionals Direct has the right to suspend or terminate your account and prohibit any and all current or future use of the Site (or any portion thereof) by you.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;\">You will create a username and password while completing the account registration process. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify Buy Nutritionals Direct of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. You agree to be responsible for all charges resulting from the use of your account on the Site, including charges resulting from unauthorized use of your account prior to your taking steps to prevent such occurrence by changing your password and notifying Buy Nutritionals Direct. Buy Nutritionals Direct cannot and will not be liable for any loss or damage arising from your failure to comply with this section.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;\">You agree to use this Site only for lawful purposes, and that you are responsible for your use of and communications on the Site. You agree not to post on or transmit through this Site any unlawful, infringing, threatening, harassing, defamatory, vulgar, obscene, profane, indecent, offensive, hateful or otherwise objectionable material of any kind, including any material that encourages criminal conduct or conduct that would give rise to civil liability, infringes others\' intellectual property rights or otherwise violates any applicable local, state, national or international law. You agree not to use this Site in any manner that interferes with its normal operation or with any other user\'s use and enjoyment of the Site.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;\">You further agree that you will not access this Site by any means except through the interface provided by Buy Nutritionals Direct for access to the Site. Creating or maintaining any link from another website to any page on this Site without the prior written authorization of Buy Nutritionals Direct is prohibited. Running or displaying this Site or any information or material displayed on this Site in frames or through similar means on another website without the prior written authorization of Buy Nutritionals Direct is prohibited. Any permitted links to this Site must comply with all applicable laws, rule and regulations.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;\">Buy Nutritionals Direct makes no representation that Materials contained on the Site or products described or offered on the Site are appropriate or available for use in jurisdictions outside the United States, or that this Agreement complies with the laws of any other country. Visitors who use the Site and reside outside the United States do so on their own initiative and are responsible for compliance with all laws, if and to the extent local laws are applicable. You agree that you will not access this Site from any territory where its contents are illegal, and that you, and not Buy Nutritionals Direct, are responsible for compliance with applicable local laws.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;\">This Agreement is effective unless and until terminated by either you or Buy Nutritionals Direct. You may terminate this Agreement at any time, provided that you discontinue any further use of this Site. Buy Nutritionals Direct also may terminate or suspend this Agreement, at any time, without notice, and accordingly deny you access to the Site, if in Buy Nutritionals Direct sole discretion you fail to comply with any term or provision of this Agreement or your use is harmful to the interests of another user or Buy Nutritionals Direct. Upon any termination of the Agreement by either you or us, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the terms of use or otherwise. Buy Nutritionals Direct reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Site (or any part thereof) with or without notice. Except as otherwise expressly stated in this Agreement, you agree that Buy Nutritionals Direct shall not be liable to you or to any third party for any modification, suspension or discontinuation of the Site.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;\">You agree that Buy Nutritionals Direct may terminate or suspend your access to all or part of this Site, without notice, for any conduct that Buy Nutritionals Direct, in its sole discretion, believes is in violation of this Agreement or any applicable law or is harmful to the interests of another user or Buy Nutritionals Direct.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><strong><br />2. Products, Content and Specifications</strong></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\">All features, content, specifications, products and prices of products and services described or depicted on this site,<span> </span><a href=\"https://www.buynutritionals.sg\" style=\"color:#333333;text-decoration:none;\">www.buynutritionals.sg</a>, are subject to change at any time without notice. Certain weights, measures and similar descriptions are approximate and are provided for convenience purposes only. Buy Nutritionals Direct will make all reasonable efforts to accurately display the attributes of products, including the applicable colors; however, the actual color you see will depend on your computer system, and we cannot guarantee that your computer will accurately display such colors. The inclusion of any products or services on this Site at a particular time does not imply or warrant that these products or services will be available at any time. It is your responsibility to ascertain and obey all applicable local, state, federal and international laws (including minimum age requirements) in regard to the possession, use and sale of any item purchased from this Web Site. By placing an order, you represent that the products ordered will be used only in a lawful manner.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;\">You understand that all User Content, whether you have publicly posted on a forum or privately transmitted to another Site user or to us, is your sole responsibility. Though the Site is designed to be a safe place to share such User Content, Buy Nutritionals Direct cannot guarantee that other users will not misuse the User Content that you share. If you have any User Content that you would like to keep confidential and/or do not want others to use, do not post it to the Site. Under no circumstances will Buy Nutritionals Direct be liable in any way for any User Content, including, but not limited to, any errors or omissions in any User Content, or for any loss or damage of any kind incurred as a result of the use of any User Content posted, emailed or otherwise transmitted via the Site. BUY NUTRITIONALS DIRECT IS NOT RESPONSIBLE FOR A USER\'S MISUSE OR MISAPPROPRIATION OF ANY USER CONTENT YOU POST TO THE SITE.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;\">By posting any User Content at the Site, you hereby grant Buy Nutritionals Direct a royalty-free, fully paid up, perpetual, irrevocable, non-exclusive and fully sublicensable right and license to use, reproduce, modify, adapt, publish, translate, combine with other works, create derivative works from, distribute, perform, edit and display such User Content (in whole or part) worldwide and/or to incorporate it in other works in any form, media, or technology now known or later developed. You specifically waive any \"moral rights\" in and to the User Content. The foregoing grant includes, without limitation, any copyrights and other intellectual property rights in and to your User Content. You represent and warrant that: you own the User Content posted by you on or through the Site or otherwise have the right to grant the license set forth in this Section; and the posting of your User Content on or through the Site does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person. You agree to pay for all royalties, fees, and any other monies owing any person by reason of any User Content you posted to or through the Site.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;\">You acknowledge and agree that Buy Nutritionals Direct may preserve User Content and may also disclose User Content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: comply with legal process; enforce this Agreement; respond to claims that any User Content violates the rights of third-parties; or protect the rights, property, or personal safety of Buy Nutritionals Direct, its users and the public. You understand that the technical processing and transmission of the Site, including your User Content, may involve: transmissions over various networks; and changes to conform and adapt to technical requirements of connecting networks or devices.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;\">You agree to each of the conditions in this Agreement and further agree that each of these conditions applies forever and broadly with regard to Buy Nutritionals Direct worldwide. Posting of User Content to or through the Site, including ideas or disclosures of opinions, is voluntary on your part. No confidential or contractual relationship is established by your posting of User Content or is to be implied by our review or subsequent use of your User Content. Buy Nutritionals Direct shall not be liable for any disclosure of any User Content, including opinion(s) or suggestion(s), you post to or through the Site BUY NUTRITIONALS DIRECT SHALL BE ENTITLED TO UNRESTRICTED USE OF ANY USER CONTENT IT MAY RECEIVE FROM YOU AT OR THROUGH THE SITE, FOR ANY PURPOSE WHATSOEVER, COMMERCIAL OR OTHERWISE, WITHOUT COMPENSATION TO YOU AS PROVIDER OF THE USER CONTENT.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;\">You agree that you will not use the Site to:<span> </span><br />(a) upload, post, email or otherwise transmit any User Content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, libelous, invasive of another\'s privacy, hateful, or racially, ethnically or otherwise objectionable;<br />(b) harm minors in any way;<br />(c) impersonate any person or entity, including, but not limited to a representative of Buy Nutritionals Direct, or falsely state or otherwise misrepresent your affiliation with a person or entity;<br />(d) forge headers or otherwise manipulate identifiers in order to disguise the origin of any User Content transmitted through the Site;<br />(e) upload, post, email or otherwise transmit any User Content that you do not have a right to transmit under any law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements);<br />(f) upload, post, email or otherwise transmit any User Content that infringes any patent, trademark, trade secret, copyright or other proprietary rights (\"Rights\") of any party;<br />(g) upload, post, email or otherwise transmit any unsolicited or unauthorized advertising, promotional materials, \"junk mail,\" \"spam,\" \"chain letters,\" or any other form of solicitation, except in those areas that are designated for such purpose;<br />(h) upload, post, email or otherwise transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, emulate, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;<br />(i) disrupt the normal flow of dialogue, cause a screen to \"scroll\" faster than other users of the Site are able to type, or otherwise act in a manner that negatively affects other users\' ability to engage in real time exchanges;<br />(j) interfere with or disrupt the Site or servers or networks connected to the Site, or disobey any requirements, procedures, policies or regulations of networks connected to the Site;<br />(k) \"stalk\" or otherwise harass another; or<br />(l) collect or store personal data about other Site users.<br />(m) gain access to unauthorized areas of the Site or our network or servers.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;\">We will terminate the account and/or block Site users who repeatedly violate the intellectual property rights of any other person on this Site.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;\">You understand that by using the Site, you may be exposed to User Content created by others that is offensive, indecent or objectionable. Buy Nutritionals Direct does not endorse or have control over the User Content. User Content is not reviewed by Buy Nutritionals Direct prior to posting and does not reflect the opinions or policies of Buy Nutritionals Direct. Buy Nutritionals Direct makes no representations or warranties, express or implied as to the User Content or the accuracy and reliability of the User Content or any other material or information that you may access through the Site. Buy Nutritionals Direct assumes no responsibility for monitoring the Site for inappropriate submissions or conduct. If at any time Buy Nutritionals Direct chooses, in its sole discretion, to monitor the Site, Buy Nutritionals Direct nonetheless assumes no responsibility for the User Content, has no obligation to modify or remove any inappropriate User Content, and has no responsibility for the conduct of the Site users submitting any such User Content. Notwithstanding the foregoing, Buy Nutritionals Direct and its designees shall have the right to remove any User Content that violates this Agreement or is otherwise objectionable, in Buy Nutritionals Direct sole discretion. You agree that you must evaluate, and bear all risks associated with, the use of any User Content, including any reliance on the accuracy, completeness, or usefulness of such User Content. In this regard, you acknowledge that you may not rely on any User Content.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;\">You are solely responsible for your interactions with other Site users. Buy Nutritionals Direct reserves the right, but has no obligation, to monitor disputes between you and other Site users and to terminate your Site access, in its sole discretion.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><strong><br />3.</strong><span> </span><strong>Health Related Information</strong></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\">The information contained in the Web Site is provided for informational purposes only and is not meant to substitute for the advice provided by your doctor or other health care professional. You should not use the information available on or through the Site (including, but not limited to, information that may be provided on the Site by healthcare or nutrition professionals employed by or contracting with Buy Nutritionals Direct) for diagnosing or treating a health problem or disease, or prescribing any medication. Information and statements regarding dietary supplements have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease. You should read carefully all product packaging prior to use.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><strong><br />4. Copyright and Trademarks Warning Prohibition on Commercial Use of Website Content</strong><strong></strong></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\">You acknowledge that all materials on the Site, including the Site\'s design, graphics, text, sounds, pictures, software and other files and the selection and arrangement thereof (collectively, \"Materials\"), are the property of Buy Nutritionals Direct and are subject to and protected by United States and international copyright and other intellectual property laws and rights. All rights to Materials not expressly granted in this Agreement are reserved to their respective copyright owners. Except as expressly authorized by this Agreement or on the Site, you may not copy, reproduce, distribute, republish, download, perform, display, post, transmit, exploit, create derivative works or otherwise use any of the Materials in any form or by any means, without the prior written authorization of Buy Nutritionals Direct. Buy Nutritionals Direct authorizes you to view and download the Materials only for personal, non-commercial use, provided that you keep intact all copyright and other proprietary notices contained in the original Materials. You may not modify or adapt the Materials in any way or otherwise use them for any public or commercial purposes. The trademarks, service marks, trade names, trade dress and logos (collectively, \"Marks\") contained or described on this Site are the sole property of Buy Nutritionals Direct and/or its suppliers or licensors and may not be copied, imitated or otherwise used, in whole or in part, without the prior written authorization of Buy Nutritionals Direct. In addition, all page headers, custom graphics, button icons and scripts are Marks of Buy Nutritionals. Buy Nutritionals Direct will enforce its intellectual property rights to the fullest extent of the law.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><strong><br />5. Disclaimer; Limitation of Liability</strong></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\">YOU EXPRESSLY UNDERSTAND AND AGREE THAT: YOUR USE OF THE SITE IS AT YOUR SOLE RISK. THE SITE AND THE MATERIALS CONTAINED HEREIN ARE PROVIDED ON AN \"AS IS\" AND \"AS AVAILABLE\" BASIS. EXCEPT AS OTHERWISE EXPRESSLY PROVIDED IN THIS AGREEMENT, BUY NUTRITIONALS DIRECT EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;\">EXCEPT AS OTHERWISE EXPRESSLY PROVIDED IN THIS AGREEMENT, BUY NUTRITIONLAS DIRECT MAKES NO WARRANTY THAT (I) THE SITE WILL MEET YOUR REQUIREMENTS, (II) THE SITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (III) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SITE WILL BE ACCURATE OR RELIABLE, (IV) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL OBTAINED BY YOU THROUGH THE SITE WILL MEET YOUR EXPECTATIONS, AND (V) ANY ERRORS IN THE SITE WILL BE CORRECTED. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICE IS DONE AT YOUR OWN DISCRETION AND RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM BUY NUTRITIONLAS DIRECT OR ON OR THROUGH THE SITE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THIS AGREEMENT.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;\">ALL PRODUCTS AND SERVICES PURCHASED ON OR THROUGH THE SITE ARE SUBJECT ONLY TO ANY APPLICABLE WARRANTIES OF THEIR RESPECTIVE MANUFACTURERS, DISTRIBUTORS AND/OR SUPPLIERS, IF ANY. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, BUY NUTRITIONALS DIRECT DISCLAIM ALL WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, ANY IMPLIED WARRANTIES, WITH RESPECT TO THE PRODUCTS AND SERVICES LISTED OR PURCHASED ON OR THROUGH THE SITE. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, BUY NUTRITIONALS DIRECT EXPRESSLY DISCLAIM ALL LIABILITY FOR PRODUCT DEFECT OR FAILURE, CLAIMS THAT ARE DUE TO NORMAL WEAR, PRODUCT MISUSE, ABUSE, PRODUCT MODIFICATION, IMPROPER PRODUCT SELECTION AND NON-COMPLIANCE WITH ANY PRINTED DIRECTIONS.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;\">BUY NUTRITIONALS DIRECT SHALL NOT UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING OUT OF, IN CONNECTION WITH OR RELATING TO THE USE OF OR INABILITY TO USE THE SITE, INCLUDING ANY LIABILITY (I) AS A PUBLISHER OF INFORMATION, (II) AS A RESELLER OF ANY PRODUCTS OR SERVICES, (III) FOR ANY DEFECTIVE PRODUCTS, (IV) FOR ANY INCORRECT OR INACCURATE INFORMATION, (V) FOR ANY UNAUTHORIZED ACCESS TO OR DISCLOSURE OF YOUR TRANSMISSIONS OR DATA, (VI) FOR STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SITE, OR (VII) FOR ANY OTHER MATTER RELATING TO THIS SITE OR ANY THIRD PARTY WEBSITE. THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL DAMAGES OF ANY KIND, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS, LOSS OF PROFITS, LOSS OF GOOD WILL, LOSS OF USE, LOSS OF DATA, COST OF PROCURING SUBSTITUTE GOODS, SERVICES OR INFORMATION, LITIGATION OR THE LIKE), WHETHER BASED ON BREACH OF CONTRACT, BREACH OF WARRANTY, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE, EVEN IF AN INDIVIDUAL ADVISES OF THE POSSIBILITY OF SUCH DAMAGES. THE LIMITATIONS OF LIABILITY SET FORTH HEREIN ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN BUY NUTRITIONALS DIRECT AND YOU. THE PRODUCTS, INFORMATION AND SERVICES OFFERED ON AND THROUGH THE SITE WOULD NOT BE PROVIDED WITHOUT SUCH LIMITATIONS. NOTWITHSTANDING THE FOREGOING, THE SOLE AND ENTIRE MAXIMUM LIABILITY OF BUY NUTRITIONALS DIRECT FOR ANY REASON, AND YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY CAUSE OR CLAIM WHATSOEVER, SHALL BE LIMITED TO THE AMOUNT PAID BY YOU FOR ANY PRODUCT, INFORMATION OR SERVICE PURCHASED BY YOU FROM BUY NUTRITIONALS DIRECT ON THIS SITE.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;\">SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR CERTAIN TYPES OF DAMAGES. ACCORDINGLY, SOME OF THE ABOVE DISCLAIMERS AND LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, THE EXCLUSIONS AND LIABILITY ARE LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><strong><br />6.</strong><span> </span><strong>Indemnity</strong></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\">You agree to indemnify and hold Buy Nutritionals Direct harmless from any claim, loss or demand, including reasonable attorneys\' fees, made by any third party due to or arising out of your use of our Web Site, your connection to our Web Site, your violation of these Terms and Conditions, or your violation of any rights of another party. This indemnity survives termination of these Terms and Conditions. <br /> </p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><strong>7. Links, Third Party Websites</strong></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\">Creating or maintaining any link from another Web site to any page on this Site without our prior written permission is prohibited. Running or displaying this Site or any information or material displayed on this Site in frames or through similar means on another Web site without our prior written permission is prohibited. Any permitted links to this Site must comply will all applicable laws, rule and regulations.<br /><br />From time to time, this Site may contain links to Web sites that are not owned, operated or controlled by Buy Nutritionals Direct. All such links are provided solely as a convenience to you. If you use these links, you will leave this Site. Neither we nor any of our respective affiliates are responsible for any content, materials or other information located on or accessible from any other Web site. Neither we nor any of our respective affiliates endorse, guarantee, or make any representations or warranties regarding any other Web sites, or any content, materials or other information located or accessible from any other Web sites, or the results that you may obtain from using any other Web sites. If you decide to access any other Web sites linked to or from this Site, you do so entirely at your own risk.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><strong><br />8. Privacy</strong></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\">Our Privacy Policy<span> </span><a href=\"https://www.buynutritionals.sg/content/1-privacy-and-security-policy\" style=\"color:#333333;text-decoration:none;\">Click here</a><span> </span>describes our practices with regard to personal information that we collect through the Site. The Privacy Policy is incorporated into these Terms by reference, and by using the Site you agree to our use of any information that we collect from you in conformance with our Privacy Policy.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><strong><br />9. Additional Assistance</strong></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\">If you do not understand any of the foregoing Terms and Conditions or if you have any questions or comments, we invite you to contact us at BN Direct, Inc.,PMM box 164,Lockbag 2, Pusat mel Miri,98000, Miri Sarawak, Attn: Privacy Manager or e-mail us at<span> </span><span style=\"text-decoration:underline;\"><a href=\"mailto:info@buynutrionals.com.my\" style=\"color:#333333;text-decoration:none;\">info@buynutrionals.com.my</a></span>. Alternatively, you may call us toll-free at +60 17 865 4326.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;\">These Terms and Conditions were last updated on July, 2013.</p>\n</div>', 'terms-of-use');
INSERT INTO `xio8d_cms_lang` (`id_cms`, `id_lang`, `id_shop`, `meta_title`, `head_seo_title`, `meta_description`, `content`, `link_rewrite`) VALUES
(9, 6, 1, 'Terms and Conditions for Use of USANA Products', NULL, 'There are some terms of use the Buy Nutritionals Direct online shopping of healthy products. All features, content, specifications, products and prices of products and services described in these terms of use.', '<div class=\"page-title\" style=\"margin:0px;padding:0px;color:#222222;font-family:Arial, Verdana, sans-serif;font-size:11px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:#ffffff;\">\n<h1 style=\"font-size:24px;margin:0px 0px 20px;padding:0px;line-height:22px;\">Terms of Use</h1>\n</div>\n<div class=\"std\" style=\"margin:0px;padding:0px;color:#222222;font-family:Arial, Verdana, sans-serif;font-size:11px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:#ffffff;\">\n<p style=\"margin:0px;padding:0px 0px 20px;\">Thank you for visiting Buynutritionals.sg Web site (the \"Site\"). Buy Nutritionals Direct is an Independent Associate of USANA Health Sciences. The site is a retail store that sells USANA vitamins, weight management, and personal care products. The Site is designed to provide a convenient, private and informative shopping experience for consumers to purchase products essential to healthy, everyday living. Accessible 24 hours a day, 7 days a week, the Buy Nutritionals Direct online store offers a large selection of USANA products, along with a wealth of health-related information, buying guides and other tools designed to help consumers make educated purchasing decisions. Buy Nutritionals Direct wants each visitor to the Site (\"you\") to have a safe, pleasurable visit, so we have established the following terms and conditions so that we (we and you) know what to expect from each other. By entering and using the Site you are deemed to have read and accepted these Terms of Use. By using the Site you agree to be bound by the terms set forth herein. If you do not accept these Terms of Use or any part of them, you should not use the site. We may make changes to the Site, these Terms of Use, or the policies and conditions that govern the use of the Site at any time. We encourage you to review the Site and these terms periodically for any updates or changes. Your continued access or use of the Site shall be deemed your acceptance of these changes and the reasonableness of these standards for notice of changes.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><strong><br />1. Site Usage; Termination of Usage</strong></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\">You are required to establish an account on this Site in order to take advantage of certain features of this Site, such as making a purchase. If you provide information on this Site, you agree to (a) provide true, accurate, current and complete information about yourself as prompted by the Site, and (b) maintain and promptly update such information to keep it true, accurate, current and complete to the extent the Site facilitates such updates. If you provide any information that is false, inaccurate, outdated or incomplete, Buy Nutritionals Direct has reasonable grounds to suspect that such information is false, inaccurate, outdated or incomplete, Buy Nutritionals Direct has the right to suspend or terminate your account and prohibit any and all current or future use of the Site (or any portion thereof) by you.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;\">You will create a username and password while completing the account registration process. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify Buy Nutritionals Direct of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. You agree to be responsible for all charges resulting from the use of your account on the Site, including charges resulting from unauthorized use of your account prior to your taking steps to prevent such occurrence by changing your password and notifying Buy Nutritionals Direct. Buy Nutritionals Direct cannot and will not be liable for any loss or damage arising from your failure to comply with this section.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;\">You agree to use this Site only for lawful purposes, and that you are responsible for your use of and communications on the Site. You agree not to post on or transmit through this Site any unlawful, infringing, threatening, harassing, defamatory, vulgar, obscene, profane, indecent, offensive, hateful or otherwise objectionable material of any kind, including any material that encourages criminal conduct or conduct that would give rise to civil liability, infringes others\' intellectual property rights or otherwise violates any applicable local, state, national or international law. You agree not to use this Site in any manner that interferes with its normal operation or with any other user\'s use and enjoyment of the Site.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;\">You further agree that you will not access this Site by any means except through the interface provided by Buy Nutritionals Direct for access to the Site. Creating or maintaining any link from another website to any page on this Site without the prior written authorization of Buy Nutritionals Direct is prohibited. Running or displaying this Site or any information or material displayed on this Site in frames or through similar means on another website without the prior written authorization of Buy Nutritionals Direct is prohibited. Any permitted links to this Site must comply with all applicable laws, rule and regulations.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;\">Buy Nutritionals Direct makes no representation that Materials contained on the Site or products described or offered on the Site are appropriate or available for use in jurisdictions outside the United States, or that this Agreement complies with the laws of any other country. Visitors who use the Site and reside outside the United States do so on their own initiative and are responsible for compliance with all laws, if and to the extent local laws are applicable. You agree that you will not access this Site from any territory where its contents are illegal, and that you, and not Buy Nutritionals Direct, are responsible for compliance with applicable local laws.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;\">This Agreement is effective unless and until terminated by either you or Buy Nutritionals Direct. You may terminate this Agreement at any time, provided that you discontinue any further use of this Site. Buy Nutritionals Direct also may terminate or suspend this Agreement, at any time, without notice, and accordingly deny you access to the Site, if in Buy Nutritionals Direct sole discretion you fail to comply with any term or provision of this Agreement or your use is harmful to the interests of another user or Buy Nutritionals Direct. Upon any termination of the Agreement by either you or us, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the terms of use or otherwise. Buy Nutritionals Direct reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Site (or any part thereof) with or without notice. Except as otherwise expressly stated in this Agreement, you agree that Buy Nutritionals Direct shall not be liable to you or to any third party for any modification, suspension or discontinuation of the Site.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;\">You agree that Buy Nutritionals Direct may terminate or suspend your access to all or part of this Site, without notice, for any conduct that Buy Nutritionals Direct, in its sole discretion, believes is in violation of this Agreement or any applicable law or is harmful to the interests of another user or Buy Nutritionals Direct.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><strong><br />2. Products, Content and Specifications</strong></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\">All features, content, specifications, products and prices of products and services described or depicted on this site,<span> </span><a href=\"https://www.buynutritionals.sg\" style=\"color:#333333;text-decoration:none;\">www.buynutritionals.sg</a>, are subject to change at any time without notice. Certain weights, measures and similar descriptions are approximate and are provided for convenience purposes only. Buy Nutritionals Direct will make all reasonable efforts to accurately display the attributes of products, including the applicable colors; however, the actual color you see will depend on your computer system, and we cannot guarantee that your computer will accurately display such colors. The inclusion of any products or services on this Site at a particular time does not imply or warrant that these products or services will be available at any time. It is your responsibility to ascertain and obey all applicable local, state, federal and international laws (including minimum age requirements) in regard to the possession, use and sale of any item purchased from this Web Site. By placing an order, you represent that the products ordered will be used only in a lawful manner.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;\">You understand that all User Content, whether you have publicly posted on a forum or privately transmitted to another Site user or to us, is your sole responsibility. Though the Site is designed to be a safe place to share such User Content, Buy Nutritionals Direct cannot guarantee that other users will not misuse the User Content that you share. If you have any User Content that you would like to keep confidential and/or do not want others to use, do not post it to the Site. Under no circumstances will Buy Nutritionals Direct be liable in any way for any User Content, including, but not limited to, any errors or omissions in any User Content, or for any loss or damage of any kind incurred as a result of the use of any User Content posted, emailed or otherwise transmitted via the Site. BUY NUTRITIONALS DIRECT IS NOT RESPONSIBLE FOR A USER\'S MISUSE OR MISAPPROPRIATION OF ANY USER CONTENT YOU POST TO THE SITE.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;\">By posting any User Content at the Site, you hereby grant Buy Nutritionals Direct a royalty-free, fully paid up, perpetual, irrevocable, non-exclusive and fully sublicensable right and license to use, reproduce, modify, adapt, publish, translate, combine with other works, create derivative works from, distribute, perform, edit and display such User Content (in whole or part) worldwide and/or to incorporate it in other works in any form, media, or technology now known or later developed. You specifically waive any \"moral rights\" in and to the User Content. The foregoing grant includes, without limitation, any copyrights and other intellectual property rights in and to your User Content. You represent and warrant that: you own the User Content posted by you on or through the Site or otherwise have the right to grant the license set forth in this Section; and the posting of your User Content on or through the Site does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person. You agree to pay for all royalties, fees, and any other monies owing any person by reason of any User Content you posted to or through the Site.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;\">You acknowledge and agree that Buy Nutritionals Direct may preserve User Content and may also disclose User Content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: comply with legal process; enforce this Agreement; respond to claims that any User Content violates the rights of third-parties; or protect the rights, property, or personal safety of Buy Nutritionals Direct, its users and the public. You understand that the technical processing and transmission of the Site, including your User Content, may involve: transmissions over various networks; and changes to conform and adapt to technical requirements of connecting networks or devices.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;\">You agree to each of the conditions in this Agreement and further agree that each of these conditions applies forever and broadly with regard to Buy Nutritionals Direct worldwide. Posting of User Content to or through the Site, including ideas or disclosures of opinions, is voluntary on your part. No confidential or contractual relationship is established by your posting of User Content or is to be implied by our review or subsequent use of your User Content. Buy Nutritionals Direct shall not be liable for any disclosure of any User Content, including opinion(s) or suggestion(s), you post to or through the Site BUY NUTRITIONALS DIRECT SHALL BE ENTITLED TO UNRESTRICTED USE OF ANY USER CONTENT IT MAY RECEIVE FROM YOU AT OR THROUGH THE SITE, FOR ANY PURPOSE WHATSOEVER, COMMERCIAL OR OTHERWISE, WITHOUT COMPENSATION TO YOU AS PROVIDER OF THE USER CONTENT.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;\">You agree that you will not use the Site to:<span> </span><br />(a) upload, post, email or otherwise transmit any User Content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, libelous, invasive of another\'s privacy, hateful, or racially, ethnically or otherwise objectionable;<br />(b) harm minors in any way;<br />(c) impersonate any person or entity, including, but not limited to a representative of Buy Nutritionals Direct, or falsely state or otherwise misrepresent your affiliation with a person or entity;<br />(d) forge headers or otherwise manipulate identifiers in order to disguise the origin of any User Content transmitted through the Site;<br />(e) upload, post, email or otherwise transmit any User Content that you do not have a right to transmit under any law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements);<br />(f) upload, post, email or otherwise transmit any User Content that infringes any patent, trademark, trade secret, copyright or other proprietary rights (\"Rights\") of any party;<br />(g) upload, post, email or otherwise transmit any unsolicited or unauthorized advertising, promotional materials, \"junk mail,\" \"spam,\" \"chain letters,\" or any other form of solicitation, except in those areas that are designated for such purpose;<br />(h) upload, post, email or otherwise transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, emulate, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;<br />(i) disrupt the normal flow of dialogue, cause a screen to \"scroll\" faster than other users of the Site are able to type, or otherwise act in a manner that negatively affects other users\' ability to engage in real time exchanges;<br />(j) interfere with or disrupt the Site or servers or networks connected to the Site, or disobey any requirements, procedures, policies or regulations of networks connected to the Site;<br />(k) \"stalk\" or otherwise harass another; or<br />(l) collect or store personal data about other Site users.<br />(m) gain access to unauthorized areas of the Site or our network or servers.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;\">We will terminate the account and/or block Site users who repeatedly violate the intellectual property rights of any other person on this Site.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;\">You understand that by using the Site, you may be exposed to User Content created by others that is offensive, indecent or objectionable. Buy Nutritionals Direct does not endorse or have control over the User Content. User Content is not reviewed by Buy Nutritionals Direct prior to posting and does not reflect the opinions or policies of Buy Nutritionals Direct. Buy Nutritionals Direct makes no representations or warranties, express or implied as to the User Content or the accuracy and reliability of the User Content or any other material or information that you may access through the Site. Buy Nutritionals Direct assumes no responsibility for monitoring the Site for inappropriate submissions or conduct. If at any time Buy Nutritionals Direct chooses, in its sole discretion, to monitor the Site, Buy Nutritionals Direct nonetheless assumes no responsibility for the User Content, has no obligation to modify or remove any inappropriate User Content, and has no responsibility for the conduct of the Site users submitting any such User Content. Notwithstanding the foregoing, Buy Nutritionals Direct and its designees shall have the right to remove any User Content that violates this Agreement or is otherwise objectionable, in Buy Nutritionals Direct sole discretion. You agree that you must evaluate, and bear all risks associated with, the use of any User Content, including any reliance on the accuracy, completeness, or usefulness of such User Content. In this regard, you acknowledge that you may not rely on any User Content.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;\">You are solely responsible for your interactions with other Site users. Buy Nutritionals Direct reserves the right, but has no obligation, to monitor disputes between you and other Site users and to terminate your Site access, in its sole discretion.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><strong><br />3.</strong><span> </span><strong>Health Related Information</strong></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\">The information contained in the Web Site is provided for informational purposes only and is not meant to substitute for the advice provided by your doctor or other health care professional. You should not use the information available on or through the Site (including, but not limited to, information that may be provided on the Site by healthcare or nutrition professionals employed by or contracting with Buy Nutritionals Direct) for diagnosing or treating a health problem or disease, or prescribing any medication. Information and statements regarding dietary supplements have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease. You should read carefully all product packaging prior to use.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><strong><br />4. Copyright and Trademarks Warning Prohibition on Commercial Use of Website Content</strong><strong></strong></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\">You acknowledge that all materials on the Site, including the Site\'s design, graphics, text, sounds, pictures, software and other files and the selection and arrangement thereof (collectively, \"Materials\"), are the property of Buy Nutritionals Direct and are subject to and protected by United States and international copyright and other intellectual property laws and rights. All rights to Materials not expressly granted in this Agreement are reserved to their respective copyright owners. Except as expressly authorized by this Agreement or on the Site, you may not copy, reproduce, distribute, republish, download, perform, display, post, transmit, exploit, create derivative works or otherwise use any of the Materials in any form or by any means, without the prior written authorization of Buy Nutritionals Direct. Buy Nutritionals Direct authorizes you to view and download the Materials only for personal, non-commercial use, provided that you keep intact all copyright and other proprietary notices contained in the original Materials. You may not modify or adapt the Materials in any way or otherwise use them for any public or commercial purposes. The trademarks, service marks, trade names, trade dress and logos (collectively, \"Marks\") contained or described on this Site are the sole property of Buy Nutritionals Direct and/or its suppliers or licensors and may not be copied, imitated or otherwise used, in whole or in part, without the prior written authorization of Buy Nutritionals Direct. In addition, all page headers, custom graphics, button icons and scripts are Marks of Buy Nutritionals. Buy Nutritionals Direct will enforce its intellectual property rights to the fullest extent of the law.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><strong><br />5. Disclaimer; Limitation of Liability</strong></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\">YOU EXPRESSLY UNDERSTAND AND AGREE THAT: YOUR USE OF THE SITE IS AT YOUR SOLE RISK. THE SITE AND THE MATERIALS CONTAINED HEREIN ARE PROVIDED ON AN \"AS IS\" AND \"AS AVAILABLE\" BASIS. EXCEPT AS OTHERWISE EXPRESSLY PROVIDED IN THIS AGREEMENT, BUY NUTRITIONALS DIRECT EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;\">EXCEPT AS OTHERWISE EXPRESSLY PROVIDED IN THIS AGREEMENT, BUY NUTRITIONLAS DIRECT MAKES NO WARRANTY THAT (I) THE SITE WILL MEET YOUR REQUIREMENTS, (II) THE SITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (III) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SITE WILL BE ACCURATE OR RELIABLE, (IV) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL OBTAINED BY YOU THROUGH THE SITE WILL MEET YOUR EXPECTATIONS, AND (V) ANY ERRORS IN THE SITE WILL BE CORRECTED. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICE IS DONE AT YOUR OWN DISCRETION AND RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM BUY NUTRITIONLAS DIRECT OR ON OR THROUGH THE SITE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THIS AGREEMENT.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;\">ALL PRODUCTS AND SERVICES PURCHASED ON OR THROUGH THE SITE ARE SUBJECT ONLY TO ANY APPLICABLE WARRANTIES OF THEIR RESPECTIVE MANUFACTURERS, DISTRIBUTORS AND/OR SUPPLIERS, IF ANY. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, BUY NUTRITIONALS DIRECT DISCLAIM ALL WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, ANY IMPLIED WARRANTIES, WITH RESPECT TO THE PRODUCTS AND SERVICES LISTED OR PURCHASED ON OR THROUGH THE SITE. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, BUY NUTRITIONALS DIRECT EXPRESSLY DISCLAIM ALL LIABILITY FOR PRODUCT DEFECT OR FAILURE, CLAIMS THAT ARE DUE TO NORMAL WEAR, PRODUCT MISUSE, ABUSE, PRODUCT MODIFICATION, IMPROPER PRODUCT SELECTION AND NON-COMPLIANCE WITH ANY PRINTED DIRECTIONS.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;\">BUY NUTRITIONALS DIRECT SHALL NOT UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING OUT OF, IN CONNECTION WITH OR RELATING TO THE USE OF OR INABILITY TO USE THE SITE, INCLUDING ANY LIABILITY (I) AS A PUBLISHER OF INFORMATION, (II) AS A RESELLER OF ANY PRODUCTS OR SERVICES, (III) FOR ANY DEFECTIVE PRODUCTS, (IV) FOR ANY INCORRECT OR INACCURATE INFORMATION, (V) FOR ANY UNAUTHORIZED ACCESS TO OR DISCLOSURE OF YOUR TRANSMISSIONS OR DATA, (VI) FOR STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SITE, OR (VII) FOR ANY OTHER MATTER RELATING TO THIS SITE OR ANY THIRD PARTY WEBSITE. THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL DAMAGES OF ANY KIND, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS, LOSS OF PROFITS, LOSS OF GOOD WILL, LOSS OF USE, LOSS OF DATA, COST OF PROCURING SUBSTITUTE GOODS, SERVICES OR INFORMATION, LITIGATION OR THE LIKE), WHETHER BASED ON BREACH OF CONTRACT, BREACH OF WARRANTY, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE, EVEN IF AN INDIVIDUAL ADVISES OF THE POSSIBILITY OF SUCH DAMAGES. THE LIMITATIONS OF LIABILITY SET FORTH HEREIN ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN BUY NUTRITIONALS DIRECT AND YOU. THE PRODUCTS, INFORMATION AND SERVICES OFFERED ON AND THROUGH THE SITE WOULD NOT BE PROVIDED WITHOUT SUCH LIMITATIONS. NOTWITHSTANDING THE FOREGOING, THE SOLE AND ENTIRE MAXIMUM LIABILITY OF BUY NUTRITIONALS DIRECT FOR ANY REASON, AND YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY CAUSE OR CLAIM WHATSOEVER, SHALL BE LIMITED TO THE AMOUNT PAID BY YOU FOR ANY PRODUCT, INFORMATION OR SERVICE PURCHASED BY YOU FROM BUY NUTRITIONALS DIRECT ON THIS SITE.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;\">SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR CERTAIN TYPES OF DAMAGES. ACCORDINGLY, SOME OF THE ABOVE DISCLAIMERS AND LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, THE EXCLUSIONS AND LIABILITY ARE LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><strong><br />6.</strong><span> </span><strong>Indemnity</strong></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\">You agree to indemnify and hold Buy Nutritionals Direct harmless from any claim, loss or demand, including reasonable attorneys\' fees, made by any third party due to or arising out of your use of our Web Site, your connection to our Web Site, your violation of these Terms and Conditions, or your violation of any rights of another party. This indemnity survives termination of these Terms and Conditions. <br /> </p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><strong>7. Links, Third Party Websites</strong></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\">Creating or maintaining any link from another Web site to any page on this Site without our prior written permission is prohibited. Running or displaying this Site or any information or material displayed on this Site in frames or through similar means on another Web site without our prior written permission is prohibited. Any permitted links to this Site must comply will all applicable laws, rule and regulations.<br /><br />From time to time, this Site may contain links to Web sites that are not owned, operated or controlled by Buy Nutritionals Direct. All such links are provided solely as a convenience to you. If you use these links, you will leave this Site. Neither we nor any of our respective affiliates are responsible for any content, materials or other information located on or accessible from any other Web site. Neither we nor any of our respective affiliates endorse, guarantee, or make any representations or warranties regarding any other Web sites, or any content, materials or other information located or accessible from any other Web sites, or the results that you may obtain from using any other Web sites. If you decide to access any other Web sites linked to or from this Site, you do so entirely at your own risk.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><strong><br />8. Privacy</strong></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\">Our Privacy Policy<span> </span><a href=\"https://www.buynutritionals.sg/content/1-privacy-and-security-policy\" style=\"color:#333333;text-decoration:none;\">Click here</a><span> </span>describes our practices with regard to personal information that we collect through the Site. The Privacy Policy is incorporated into these Terms by reference, and by using the Site you agree to our use of any information that we collect from you in conformance with our Privacy Policy.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><strong><br />9. Additional Assistance</strong></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\">If you do not understand any of the foregoing Terms and Conditions or if you have any questions or comments, we invite you to contact us at BN Direct, Inc.,PMM box 164,Lockbag 2, Pusat mel Miri,98000, Miri Sarawak, Attn: Privacy Manager or e-mail us at<span> </span><span style=\"text-decoration:underline;\"><a href=\"mailto:info@buynutrionals.com.my\" style=\"color:#333333;text-decoration:none;\">info@buynutrionals.com.my</a></span>. Alternatively, you may call us toll-free at +60 17 865 4326.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;\">These Terms and Conditions were last updated on July, 2013.</p>\n</div>', 'terms-of-use'),
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(11, 1, 1, 'Privacy and Security Policy of USANA Buy Nutritionals Direct', NULL, 'USANA Buy Nutrimeal has established some privacy and security policy which help to protect and manage of information that share by user with us.', '<div class=\"page-title\" style=\"margin:0px;padding:0px;color:#222222;font-family:Arial, Verdana, sans-serif;font-size:11px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:#ffffff;\">\n<h1 style=\"font-size:24px;margin:0px 0px 20px;padding:0px;line-height:22px;\">Privacy and Security Policy</h1>\n</div>\n<div class=\"std\" style=\"margin:0px;padding:0px;color:#222222;font-family:Arial, Verdana, sans-serif;font-size:11px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:#ffffff;\">\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\">This website, and the various content, features and services offered on this website (collectively, the \"Site\"), is owned and/or operated by Buy Nutritionals Direct. Buy Nutritionals Direct is committed to respecting your online privacy and recognizes your need for appropriate protection and management of information you share with us. Buy Nutritionals Direct has established this privacy and security policy (\"Privacy Policy\") to let you know what information we may collect from you on the Site and how we may use and share that information. Please take a moment to review the terms of our Privacy Policy. By using the Site, you agree to accept the terms of our Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use the Site.</span><br /><span style=\"font-size:small;\"> </span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\"><strong>1. Personal Information; Changes to Personal Information</strong></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\">Personal Information means any information that may be used to identify an individual, including, but not limited to, first and last name, home or other physical address, telephone number, e-mail address, credit card information.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\">In general, you can visit the Site without telling us who you are or revealing any Personal Information about yourself. However, in order to make a purchase on the Site, we require you to provide Personal Information. Moreover, other features or services may require you to provide Personal Information. For example, we may collect certain Personal Information if you choose to subscribe to a mailing list, participate in special offers, other promotions, or send questions or comments to us via e-mail. Of course, should you purchase any products on the Site, we will collect Personal Information from you, which we will use to fulfill your order and for other purposes consistent with this Privacy Policy.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\"><strong><br />2. Aggregate Information</strong></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\">From time to time, Buy Nutritionals Direct may collect general, non-personal, statistical information about the use of the Site, such as how many visitors visit a specific page on the Site, how long they stay on that page and which hyperlinks, if any, they \"click\" on. We collect this information through the use of \"cookies\" and other tracking technologies, which are discussed in greater detail below. We collect this information in order to determine which areas of the Site are most popular and to enhance the Site for visitors. Buy Nutritionals Direct may also group demographic and preferences information and responses to surveys that we collect from visitors into aggregate data for the same purposes. However, please be assured that this aggregate data will not be disclosed together with your Personal Information under these circumstances.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\"><strong><br />3. Cookies and Other Tracking Technologies</strong></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\">Some of our web pages utilize \"cookies\" and other tracking technologies. A cookie is a small text file that a website transfers to an individual\'s hard drive. For example, we may use cookies to collect information about website activity, to maintain your shopping experience in our online store, and to make product recommendations to you. We do not save credit card information in cookies. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them. You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser. However, please be aware that some features of the Site may not function properly or may be slower if you refuse cookies. Moreover, your ability to complete a purchase may be compromised without enabling cookies in your Internet browser.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\">An IP address is a number that is automatically assigned to your computer whenever you are surfing the web. Web servers, the computers that \"serve up\" web pages, automatically identify your computer by its IP address. We may link the information we record using tracking technologies to Personal Information we collect at the Site for our own internal marketing and advertising efforts. However, we do not share this Personal Information with third parties. In addition, we may use IP addresses and other tracking technologies to identify a visitor when we feel it is necessary to enforce the Site\'s policies, to protect the Site, our customers or others, or when we believe in good faith that the law or judicial requires it.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\">The Site may also use a technology called \"tracer tags\". These may also be referred to as \"Clear GIFs\" or \"Web Beacons\". This technology allows us to understand which pages you visit on the Site. These tracer tags are used to help us optimize and tailor the Site for you and other Site visitors.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\"><strong><br />4. How We Use<span> </span></strong><strong>Your Information</strong><span> </span></span><br /><br /><span style=\"font-size:small;\">With respect to the Personal Information we collect, we may retain and use that information for several purposes. For example, we may use your Personal Information in order to process and fulfill any purchases you make on the Site (including any customary follow-up or confirmation communications regarding such purchases), process your catalog requests, establish an account for you, respond to your questions or send e-mails to our mailing list subscribers. We may also use Personal Information to ensure compliance with our policies and applicable law. We use your e-mail address as a customer identifier on the Site. In addition, we may send you periodic communications by e-mail or regular mail, such as product updates, special promotional offers or information on our products or services which may be of interest to you. If you later wish to opt-out of receiving such promotional communications from us at any time, simply follow the instructions in Section 6.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\"><strong><br />5. With Whom We May Share Your Information</strong><span> </span></span><br /><br /><span style=\"font-size:small;\">Buy Nutritionals Direct has not and will not share your Personal Information with third parties for their direct marketing purposes. However, we may disclose your Personal Information to third parties for other purposes, as set forth in this Privacy Policy.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\">We may sometimes use other businesses to perform certain services for us, such as maintaining the Site and our mailing lists, processing orders and delivering products, sending postal mail and providing marketing assistance and data analysis. We may provide Personal Information to those businesses when that information is necessary for them to complete a requested transaction or otherwise perform their duties.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\">Buy Nutritionals Direct fully cooperates with law enforcement agencies in identifying those who use our services for illegal activities, and may in its sole discretion disclose Personal Information or other information to satisfy any law, regulation, subpoena, or government request, or in connection with litigation. Buy Nutritionals Direct reserves the right to release Personal Information or other information about users who we believe are engaged in illegal activities or are otherwise in violation of our<span> </span><a style=\"color:#333333;text-decoration:none;\">Terms of Use Agreement</a>, even without a subpoena, warrant or court order, if we believe in our sole discretion that such disclosure is necessary or appropriate to operate the Site, or to protect the rights or property of Buy Nutritionals Direct, its affiliates, or any of their officers, directors, or employees, agents, third party content providers, suppliers, sponsors, or licensors. Buy Nutritionals Direct also reserves the right to report to law enforcement agencies any activities we reasonably believe in our sole discretion to be unlawful.</span><br /><span style=\"font-size:small;\"> </span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\"><strong>6. Privacy Preferences/Opt-Out</strong></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\">You can change or update your Personal Information on the Site by accessing your<span> </span><a href=\"https://www.buynutritionals.sg/my-account\" style=\"color:#333333;text-decoration:none;\">account page.</a><span> </span>Buy Nutritionals Direct also offers you control over your privacy preferences through a request submitted at our<span> </span><a style=\"color:#333333;text-decoration:none;\">unsubscribe</a><span> </span>page, where you can request to not receive promotional materials from us. You may update these preferences at any time. Please allow sufficient time for your preferences to be processed.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\">If you do not want to receive promotional e-mails from Buy Nutritionals Direct, please follow one of the three options below:</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\">1. You may opt-out from receiving promotional e-mail when registering for an account. When providing your account information, simply uncheck the box that asks whether you would like to receive e-mail updates about our new features, services and special offers, and we will not send you any promotional information via e-mail.<span> </span><span style=\"font-size:small;\"><span style=\"font-size:small;\">However, you will continue t</span><span style=\"font-size:small;\">o receive non-promotional e-mails from us, such as order confirmations.</span></span><br /></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\">2. You may unsubscribe from receiving promotional e-mails at any time by using the<span> </span><a style=\"color:#333333;text-decoration:none;\">unsubscribe</a><span> </span>page. Click<span> </span><a style=\"color:#333333;text-decoration:none;\">here</a><span> </span>to unsubscribe now. Enter your email address and press submit. This will notify us to add your email address to our opt-out list and you will no longer receive any of our promotional emails.<span> </span><span style=\"font-size:small;\">However, you will continue t</span><span style=\"font-size:small;\">o receive non-promotional e-mails from us, such as order confirmations.</span><br /></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\">3. When you receive a promotional e-mail from Buy Nutritionals Direct, it will contain a link that allows you to stop the delivery of e-mail messages from us. If you decide to use this opt-out link, you will no longer receive special offers, valuable coupons, new product introductions and health and wellness information from Buy Nutritionals Direct; however, you will continue to receive non-promotional e-mails from us, such as order confirmations.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\"><strong><br />7. Security</strong></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\">Buy Nutritionals Direct intends to take reasonable and appropriate steps to protect the Personal Information that you share with us from unauthorized access or disclosure. When you transmit Personal Information to our servers, your information is protected by both a \"firewall\" (a combination of computer hardware and software that helps keep unauthorized visitors from accessing information within our computer network) and industry standard SSL (secure socket layer) encryption. Unfortunately, no data transmission over the Internet or stored on a server can be guaranteed to be 100% secure. As a result, while we strive to protect your Personal Information and privacy, we cannot guarantee or warrant the security of any information you disclose or transmit to us online and cannot be responsible for the theft, destruction, or inadvertent disclosure of your Personal Information.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\">If you create an account on the Site, you may be asked to choose a password for your account, in which case your online account information shall be protected by your password. We recommend that you do not disclose your password to any other person. You are responsible for maintaining the confidentiality of your password and account, and are fully responsible for all activities that occur under your password or account.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\">Credit card information collected by Buy Nutritionals Direct is encrypted through SSL before it is transmitted over the Internet.<span> </span><br /></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\"><strong><br />8. Changes to Privacy Policy</strong></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\">The terms of this Privacy Policy may change from time to time. We will notify you of any material changes to this Privacy Policy by posting a notice on the homepage of the Site for a reasonable period of time after such changes are made that this Privacy Policy has been updated, and by changing the \"Last Updated\" date at the top of this Privacy Policy. We encourage you to check this page periodically for any changes. Your continued use of the Site following the posting of changes to these terms will mean you accept those changes. If you have questions about this Privacy Policy, or believe that Buy Nutritionals Direct has acted inconsistently with this Privacy Policy, please<span> </span><a href=\"https://www.buynutritionals.sg/content/6-contact-us\" style=\"color:#333333;text-decoration:none;\">Contact Us</a>.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\"><strong><br />9. Third Party Websites</strong></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\">Please note that you may have cookies placed on your computer by third party websites that refer you to the Site. Although we do not share your Personal Information with these third party websites, they may be able to link certain non-personally identifiable information we transfer to them with Personal Information they previously collected from you. Please review the privacy policies of each website you visit to better understand their privacy practices. In addition, Buy Nutritionals Direct would like to inform you that anytime you click on links (including advertising banners), which take you to third party websites, you will be subject to the third parties\' privacy policies.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\">While we support the protection of our customer\'s privacy on the Internet, Buy Nutritionals Direct expressly disclaims any and all liability for the actions of third parties, including but without limitation to actions.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\"><strong><br />10. Miscellaneous</strong></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\">This Privacy Policy and the privacy practices of Buy Nutritionals Direct will be subject exclusively to the laws of the State of Ohio within the United States. Buy Nutritionals Direct makes no representation that this Privacy Policy and our practices comply with the laws of any other country or jurisdiction. Visitors who use the Site and reside outside the United States do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable. If you reside outside of the United States, by using our Site, you consent to the transfer, processing and use of your information outside your country.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\"><strong><br />11. Contact Us</strong></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\">If this Privacy Policy does not answer your questions about our data practices, please contact us at support@buynutrionals.sg</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><strong>11. Remarketing</strong><br /><br /><a href=\"http://BuyNutritionals.co\" style=\"color:#333333;text-decoration:none;\">BuyNutritionals.</a>sg also uses 3rd party vendor re-marketing tracking cookies, including the Google Adwords tracking cookie. This means we will continue to show ads to you across the internet across all devices specifically on the Google Content Network (GCN). As always we respect your privacy and are not collecting any identifiable information through the use of Google’s or any other 3rd party remarketing system. The third-party vendors, including Google, whose services we use – will place cookies on web browsers in order to serve ads based on past visits to our website. – Third party vendors, including Google, use cookies to serve ads based on a user’s prior visits to your website. This allows us to make special offers and continue to market our services to those who have shown interest in our service. You may opt out of Google Analytics Advertising Features by visiting the Google Analytics opt-out page and install the add-on for your browser<span> </span><a href=\"https://tools.google.com/dlpage/gaoptout/\" style=\"color:#333333;text-decoration:none;\">https://tools.google.com/dlpage/gaoptout/</a>. You may also opt out of the automated collection of information by third-party ad networks for the purpose of delivering advertisements tailored to your interests, by visiting<span> </span><a href=\"http://www.google.com/ads/preferences/\" style=\"color:#333333;text-decoration:none;\">http://www.google.com/ads/preferences/</a>.</p>\n</div>', 'privacy-and-security-policy-of-usana-buy-nutritionals-direct'),
(11, 2, 1, 'Privacy Policy', '', '', '', 'privacy-policy'),
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(11, 5, 1, 'Privacy and Security Policy of USANA Buy Nutritionals Direct', NULL, 'USANA Buy Nutrimeal has established some privacy and security policy which help to protect and manage of information that share by user with us.', '<div class=\"page-title\" style=\"margin:0px;padding:0px;color:#222222;font-family:Arial, Verdana, sans-serif;font-size:11px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:#ffffff;\">\n<h1 style=\"font-size:24px;margin:0px 0px 20px;padding:0px;line-height:22px;\">Privacy and Security Policy</h1>\n</div>\n<div class=\"std\" style=\"margin:0px;padding:0px;color:#222222;font-family:Arial, Verdana, sans-serif;font-size:11px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:#ffffff;\">\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\">This website, and the various content, features and services offered on this website (collectively, the \"Site\"), is owned and/or operated by Buy Nutritionals Direct. Buy Nutritionals Direct is committed to respecting your online privacy and recognizes your need for appropriate protection and management of information you share with us. Buy Nutritionals Direct has established this privacy and security policy (\"Privacy Policy\") to let you know what information we may collect from you on the Site and how we may use and share that information. Please take a moment to review the terms of our Privacy Policy. By using the Site, you agree to accept the terms of our Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use the Site.</span><br /><span style=\"font-size:small;\"> </span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\"><strong>1. Personal Information; Changes to Personal Information</strong></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\">Personal Information means any information that may be used to identify an individual, including, but not limited to, first and last name, home or other physical address, telephone number, e-mail address, credit card information.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\">In general, you can visit the Site without telling us who you are or revealing any Personal Information about yourself. However, in order to make a purchase on the Site, we require you to provide Personal Information. Moreover, other features or services may require you to provide Personal Information. For example, we may collect certain Personal Information if you choose to subscribe to a mailing list, participate in special offers, other promotions, or send questions or comments to us via e-mail. Of course, should you purchase any products on the Site, we will collect Personal Information from you, which we will use to fulfill your order and for other purposes consistent with this Privacy Policy.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\"><strong><br />2. Aggregate Information</strong></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\">From time to time, Buy Nutritionals Direct may collect general, non-personal, statistical information about the use of the Site, such as how many visitors visit a specific page on the Site, how long they stay on that page and which hyperlinks, if any, they \"click\" on. We collect this information through the use of \"cookies\" and other tracking technologies, which are discussed in greater detail below. We collect this information in order to determine which areas of the Site are most popular and to enhance the Site for visitors. Buy Nutritionals Direct may also group demographic and preferences information and responses to surveys that we collect from visitors into aggregate data for the same purposes. However, please be assured that this aggregate data will not be disclosed together with your Personal Information under these circumstances.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\"><strong><br />3. Cookies and Other Tracking Technologies</strong></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\">Some of our web pages utilize \"cookies\" and other tracking technologies. A cookie is a small text file that a website transfers to an individual\'s hard drive. For example, we may use cookies to collect information about website activity, to maintain your shopping experience in our online store, and to make product recommendations to you. We do not save credit card information in cookies. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them. You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser. However, please be aware that some features of the Site may not function properly or may be slower if you refuse cookies. Moreover, your ability to complete a purchase may be compromised without enabling cookies in your Internet browser.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\">An IP address is a number that is automatically assigned to your computer whenever you are surfing the web. Web servers, the computers that \"serve up\" web pages, automatically identify your computer by its IP address. We may link the information we record using tracking technologies to Personal Information we collect at the Site for our own internal marketing and advertising efforts. However, we do not share this Personal Information with third parties. In addition, we may use IP addresses and other tracking technologies to identify a visitor when we feel it is necessary to enforce the Site\'s policies, to protect the Site, our customers or others, or when we believe in good faith that the law or judicial requires it.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\">The Site may also use a technology called \"tracer tags\". These may also be referred to as \"Clear GIFs\" or \"Web Beacons\". This technology allows us to understand which pages you visit on the Site. These tracer tags are used to help us optimize and tailor the Site for you and other Site visitors.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\"><strong><br />4. How We Use<span> </span></strong><strong>Your Information</strong><span> </span></span><br /><br /><span style=\"font-size:small;\">With respect to the Personal Information we collect, we may retain and use that information for several purposes. For example, we may use your Personal Information in order to process and fulfill any purchases you make on the Site (including any customary follow-up or confirmation communications regarding such purchases), process your catalog requests, establish an account for you, respond to your questions or send e-mails to our mailing list subscribers. We may also use Personal Information to ensure compliance with our policies and applicable law. We use your e-mail address as a customer identifier on the Site. In addition, we may send you periodic communications by e-mail or regular mail, such as product updates, special promotional offers or information on our products or services which may be of interest to you. If you later wish to opt-out of receiving such promotional communications from us at any time, simply follow the instructions in Section 6.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\"><strong><br />5. With Whom We May Share Your Information</strong><span> </span></span><br /><br /><span style=\"font-size:small;\">Buy Nutritionals Direct has not and will not share your Personal Information with third parties for their direct marketing purposes. However, we may disclose your Personal Information to third parties for other purposes, as set forth in this Privacy Policy.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\">We may sometimes use other businesses to perform certain services for us, such as maintaining the Site and our mailing lists, processing orders and delivering products, sending postal mail and providing marketing assistance and data analysis. We may provide Personal Information to those businesses when that information is necessary for them to complete a requested transaction or otherwise perform their duties.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\">Buy Nutritionals Direct fully cooperates with law enforcement agencies in identifying those who use our services for illegal activities, and may in its sole discretion disclose Personal Information or other information to satisfy any law, regulation, subpoena, or government request, or in connection with litigation. Buy Nutritionals Direct reserves the right to release Personal Information or other information about users who we believe are engaged in illegal activities or are otherwise in violation of our<span> </span><a style=\"color:#333333;text-decoration:none;\">Terms of Use Agreement</a>, even without a subpoena, warrant or court order, if we believe in our sole discretion that such disclosure is necessary or appropriate to operate the Site, or to protect the rights or property of Buy Nutritionals Direct, its affiliates, or any of their officers, directors, or employees, agents, third party content providers, suppliers, sponsors, or licensors. Buy Nutritionals Direct also reserves the right to report to law enforcement agencies any activities we reasonably believe in our sole discretion to be unlawful.</span><br /><span style=\"font-size:small;\"> </span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\"><strong>6. Privacy Preferences/Opt-Out</strong></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\">You can change or update your Personal Information on the Site by accessing your<span> </span><a href=\"https://www.buynutritionals.sg/my-account\" style=\"color:#333333;text-decoration:none;\">account page.</a><span> </span>Buy Nutritionals Direct also offers you control over your privacy preferences through a request submitted at our<span> </span><a style=\"color:#333333;text-decoration:none;\">unsubscribe</a><span> </span>page, where you can request to not receive promotional materials from us. You may update these preferences at any time. Please allow sufficient time for your preferences to be processed.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\">If you do not want to receive promotional e-mails from Buy Nutritionals Direct, please follow one of the three options below:</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\">1. You may opt-out from receiving promotional e-mail when registering for an account. When providing your account information, simply uncheck the box that asks whether you would like to receive e-mail updates about our new features, services and special offers, and we will not send you any promotional information via e-mail.<span> </span><span style=\"font-size:small;\"><span style=\"font-size:small;\">However, you will continue t</span><span style=\"font-size:small;\">o receive non-promotional e-mails from us, such as order confirmations.</span></span><br /></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\">2. You may unsubscribe from receiving promotional e-mails at any time by using the<span> </span><a style=\"color:#333333;text-decoration:none;\">unsubscribe</a><span> </span>page. Click<span> </span><a style=\"color:#333333;text-decoration:none;\">here</a><span> </span>to unsubscribe now. Enter your email address and press submit. This will notify us to add your email address to our opt-out list and you will no longer receive any of our promotional emails.<span> </span><span style=\"font-size:small;\">However, you will continue t</span><span style=\"font-size:small;\">o receive non-promotional e-mails from us, such as order confirmations.</span><br /></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\">3. When you receive a promotional e-mail from Buy Nutritionals Direct, it will contain a link that allows you to stop the delivery of e-mail messages from us. If you decide to use this opt-out link, you will no longer receive special offers, valuable coupons, new product introductions and health and wellness information from Buy Nutritionals Direct; however, you will continue to receive non-promotional e-mails from us, such as order confirmations.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\"><strong><br />7. Security</strong></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\">Buy Nutritionals Direct intends to take reasonable and appropriate steps to protect the Personal Information that you share with us from unauthorized access or disclosure. When you transmit Personal Information to our servers, your information is protected by both a \"firewall\" (a combination of computer hardware and software that helps keep unauthorized visitors from accessing information within our computer network) and industry standard SSL (secure socket layer) encryption. Unfortunately, no data transmission over the Internet or stored on a server can be guaranteed to be 100% secure. As a result, while we strive to protect your Personal Information and privacy, we cannot guarantee or warrant the security of any information you disclose or transmit to us online and cannot be responsible for the theft, destruction, or inadvertent disclosure of your Personal Information.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\">If you create an account on the Site, you may be asked to choose a password for your account, in which case your online account information shall be protected by your password. We recommend that you do not disclose your password to any other person. You are responsible for maintaining the confidentiality of your password and account, and are fully responsible for all activities that occur under your password or account.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\">Credit card information collected by Buy Nutritionals Direct is encrypted through SSL before it is transmitted over the Internet.<span> </span><br /></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\"><strong><br />8. Changes to Privacy Policy</strong></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\">The terms of this Privacy Policy may change from time to time. We will notify you of any material changes to this Privacy Policy by posting a notice on the homepage of the Site for a reasonable period of time after such changes are made that this Privacy Policy has been updated, and by changing the \"Last Updated\" date at the top of this Privacy Policy. We encourage you to check this page periodically for any changes. Your continued use of the Site following the posting of changes to these terms will mean you accept those changes. If you have questions about this Privacy Policy, or believe that Buy Nutritionals Direct has acted inconsistently with this Privacy Policy, please<span> </span><a href=\"https://www.buynutritionals.sg/content/6-contact-us\" style=\"color:#333333;text-decoration:none;\">Contact Us</a>.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\"><strong><br />9. Third Party Websites</strong></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\">Please note that you may have cookies placed on your computer by third party websites that refer you to the Site. Although we do not share your Personal Information with these third party websites, they may be able to link certain non-personally identifiable information we transfer to them with Personal Information they previously collected from you. Please review the privacy policies of each website you visit to better understand their privacy practices. In addition, Buy Nutritionals Direct would like to inform you that anytime you click on links (including advertising banners), which take you to third party websites, you will be subject to the third parties\' privacy policies.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\">While we support the protection of our customer\'s privacy on the Internet, Buy Nutritionals Direct expressly disclaims any and all liability for the actions of third parties, including but without limitation to actions.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\"><strong><br />10. Miscellaneous</strong></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\">This Privacy Policy and the privacy practices of Buy Nutritionals Direct will be subject exclusively to the laws of the State of Ohio within the United States. Buy Nutritionals Direct makes no representation that this Privacy Policy and our practices comply with the laws of any other country or jurisdiction. Visitors who use the Site and reside outside the United States do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable. If you reside outside of the United States, by using our Site, you consent to the transfer, processing and use of your information outside your country.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\"><strong><br />11. Contact Us</strong></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\">If this Privacy Policy does not answer your questions about our data practices, please contact us at support@buynutrionals.sg</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><strong>11. Remarketing</strong><br /><br /><a href=\"http://BuyNutritionals.co\" style=\"color:#333333;text-decoration:none;\">BuyNutritionals.</a>sg also uses 3rd party vendor re-marketing tracking cookies, including the Google Adwords tracking cookie. This means we will continue to show ads to you across the internet across all devices specifically on the Google Content Network (GCN). As always we respect your privacy and are not collecting any identifiable information through the use of Google’s or any other 3rd party remarketing system. The third-party vendors, including Google, whose services we use – will place cookies on web browsers in order to serve ads based on past visits to our website. – Third party vendors, including Google, use cookies to serve ads based on a user’s prior visits to your website. This allows us to make special offers and continue to market our services to those who have shown interest in our service. You may opt out of Google Analytics Advertising Features by visiting the Google Analytics opt-out page and install the add-on for your browser<span> </span><a href=\"https://tools.google.com/dlpage/gaoptout/\" style=\"color:#333333;text-decoration:none;\">https://tools.google.com/dlpage/gaoptout/</a>. You may also opt out of the automated collection of information by third-party ad networks for the purpose of delivering advertisements tailored to your interests, by visiting<span> </span><a href=\"http://www.google.com/ads/preferences/\" style=\"color:#333333;text-decoration:none;\">http://www.google.com/ads/preferences/</a>.</p>\n</div>', 'privacy-and-security-policy-of-usana-buy-nutritionals-direct');
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(11, 6, 1, 'Privacy and Security Policy of USANA Buy Nutritionals Direct', NULL, 'USANA Buy Nutrimeal has established some privacy and security policy which help to protect and manage of information that share by user with us.', '<div class=\"page-title\" style=\"margin:0px;padding:0px;color:#222222;font-family:Arial, Verdana, sans-serif;font-size:11px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:#ffffff;\">\n<h1 style=\"font-size:24px;margin:0px 0px 20px;padding:0px;line-height:22px;\">Privacy and Security Policy</h1>\n</div>\n<div class=\"std\" style=\"margin:0px;padding:0px;color:#222222;font-family:Arial, Verdana, sans-serif;font-size:11px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:#ffffff;\">\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\">This website, and the various content, features and services offered on this website (collectively, the \"Site\"), is owned and/or operated by Buy Nutritionals Direct. Buy Nutritionals Direct is committed to respecting your online privacy and recognizes your need for appropriate protection and management of information you share with us. Buy Nutritionals Direct has established this privacy and security policy (\"Privacy Policy\") to let you know what information we may collect from you on the Site and how we may use and share that information. Please take a moment to review the terms of our Privacy Policy. By using the Site, you agree to accept the terms of our Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use the Site.</span><br /><span style=\"font-size:small;\"> </span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\"><strong>1. Personal Information; Changes to Personal Information</strong></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\">Personal Information means any information that may be used to identify an individual, including, but not limited to, first and last name, home or other physical address, telephone number, e-mail address, credit card information.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\">In general, you can visit the Site without telling us who you are or revealing any Personal Information about yourself. However, in order to make a purchase on the Site, we require you to provide Personal Information. Moreover, other features or services may require you to provide Personal Information. For example, we may collect certain Personal Information if you choose to subscribe to a mailing list, participate in special offers, other promotions, or send questions or comments to us via e-mail. Of course, should you purchase any products on the Site, we will collect Personal Information from you, which we will use to fulfill your order and for other purposes consistent with this Privacy Policy.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\"><strong><br />2. Aggregate Information</strong></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\">From time to time, Buy Nutritionals Direct may collect general, non-personal, statistical information about the use of the Site, such as how many visitors visit a specific page on the Site, how long they stay on that page and which hyperlinks, if any, they \"click\" on. We collect this information through the use of \"cookies\" and other tracking technologies, which are discussed in greater detail below. We collect this information in order to determine which areas of the Site are most popular and to enhance the Site for visitors. Buy Nutritionals Direct may also group demographic and preferences information and responses to surveys that we collect from visitors into aggregate data for the same purposes. However, please be assured that this aggregate data will not be disclosed together with your Personal Information under these circumstances.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\"><strong><br />3. Cookies and Other Tracking Technologies</strong></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\">Some of our web pages utilize \"cookies\" and other tracking technologies. A cookie is a small text file that a website transfers to an individual\'s hard drive. For example, we may use cookies to collect information about website activity, to maintain your shopping experience in our online store, and to make product recommendations to you. We do not save credit card information in cookies. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them. You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser. However, please be aware that some features of the Site may not function properly or may be slower if you refuse cookies. Moreover, your ability to complete a purchase may be compromised without enabling cookies in your Internet browser.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\">An IP address is a number that is automatically assigned to your computer whenever you are surfing the web. Web servers, the computers that \"serve up\" web pages, automatically identify your computer by its IP address. We may link the information we record using tracking technologies to Personal Information we collect at the Site for our own internal marketing and advertising efforts. However, we do not share this Personal Information with third parties. In addition, we may use IP addresses and other tracking technologies to identify a visitor when we feel it is necessary to enforce the Site\'s policies, to protect the Site, our customers or others, or when we believe in good faith that the law or judicial requires it.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\">The Site may also use a technology called \"tracer tags\". These may also be referred to as \"Clear GIFs\" or \"Web Beacons\". This technology allows us to understand which pages you visit on the Site. These tracer tags are used to help us optimize and tailor the Site for you and other Site visitors.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\"><strong><br />4. How We Use<span> </span></strong><strong>Your Information</strong><span> </span></span><br /><br /><span style=\"font-size:small;\">With respect to the Personal Information we collect, we may retain and use that information for several purposes. For example, we may use your Personal Information in order to process and fulfill any purchases you make on the Site (including any customary follow-up or confirmation communications regarding such purchases), process your catalog requests, establish an account for you, respond to your questions or send e-mails to our mailing list subscribers. We may also use Personal Information to ensure compliance with our policies and applicable law. We use your e-mail address as a customer identifier on the Site. In addition, we may send you periodic communications by e-mail or regular mail, such as product updates, special promotional offers or information on our products or services which may be of interest to you. If you later wish to opt-out of receiving such promotional communications from us at any time, simply follow the instructions in Section 6.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\"><strong><br />5. With Whom We May Share Your Information</strong><span> </span></span><br /><br /><span style=\"font-size:small;\">Buy Nutritionals Direct has not and will not share your Personal Information with third parties for their direct marketing purposes. However, we may disclose your Personal Information to third parties for other purposes, as set forth in this Privacy Policy.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\">We may sometimes use other businesses to perform certain services for us, such as maintaining the Site and our mailing lists, processing orders and delivering products, sending postal mail and providing marketing assistance and data analysis. We may provide Personal Information to those businesses when that information is necessary for them to complete a requested transaction or otherwise perform their duties.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\">Buy Nutritionals Direct fully cooperates with law enforcement agencies in identifying those who use our services for illegal activities, and may in its sole discretion disclose Personal Information or other information to satisfy any law, regulation, subpoena, or government request, or in connection with litigation. Buy Nutritionals Direct reserves the right to release Personal Information or other information about users who we believe are engaged in illegal activities or are otherwise in violation of our<span> </span><a style=\"color:#333333;text-decoration:none;\">Terms of Use Agreement</a>, even without a subpoena, warrant or court order, if we believe in our sole discretion that such disclosure is necessary or appropriate to operate the Site, or to protect the rights or property of Buy Nutritionals Direct, its affiliates, or any of their officers, directors, or employees, agents, third party content providers, suppliers, sponsors, or licensors. Buy Nutritionals Direct also reserves the right to report to law enforcement agencies any activities we reasonably believe in our sole discretion to be unlawful.</span><br /><span style=\"font-size:small;\"> </span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\"><strong>6. Privacy Preferences/Opt-Out</strong></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\">You can change or update your Personal Information on the Site by accessing your<span> </span><a href=\"https://www.buynutritionals.sg/my-account\" style=\"color:#333333;text-decoration:none;\">account page.</a><span> </span>Buy Nutritionals Direct also offers you control over your privacy preferences through a request submitted at our<span> </span><a style=\"color:#333333;text-decoration:none;\">unsubscribe</a><span> </span>page, where you can request to not receive promotional materials from us. You may update these preferences at any time. Please allow sufficient time for your preferences to be processed.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\">If you do not want to receive promotional e-mails from Buy Nutritionals Direct, please follow one of the three options below:</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\">1. You may opt-out from receiving promotional e-mail when registering for an account. When providing your account information, simply uncheck the box that asks whether you would like to receive e-mail updates about our new features, services and special offers, and we will not send you any promotional information via e-mail.<span> </span><span style=\"font-size:small;\"><span style=\"font-size:small;\">However, you will continue t</span><span style=\"font-size:small;\">o receive non-promotional e-mails from us, such as order confirmations.</span></span><br /></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\">2. You may unsubscribe from receiving promotional e-mails at any time by using the<span> </span><a style=\"color:#333333;text-decoration:none;\">unsubscribe</a><span> </span>page. Click<span> </span><a style=\"color:#333333;text-decoration:none;\">here</a><span> </span>to unsubscribe now. Enter your email address and press submit. This will notify us to add your email address to our opt-out list and you will no longer receive any of our promotional emails.<span> </span><span style=\"font-size:small;\">However, you will continue t</span><span style=\"font-size:small;\">o receive non-promotional e-mails from us, such as order confirmations.</span><br /></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\">3. When you receive a promotional e-mail from Buy Nutritionals Direct, it will contain a link that allows you to stop the delivery of e-mail messages from us. If you decide to use this opt-out link, you will no longer receive special offers, valuable coupons, new product introductions and health and wellness information from Buy Nutritionals Direct; however, you will continue to receive non-promotional e-mails from us, such as order confirmations.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\"><strong><br />7. Security</strong></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\">Buy Nutritionals Direct intends to take reasonable and appropriate steps to protect the Personal Information that you share with us from unauthorized access or disclosure. When you transmit Personal Information to our servers, your information is protected by both a \"firewall\" (a combination of computer hardware and software that helps keep unauthorized visitors from accessing information within our computer network) and industry standard SSL (secure socket layer) encryption. Unfortunately, no data transmission over the Internet or stored on a server can be guaranteed to be 100% secure. As a result, while we strive to protect your Personal Information and privacy, we cannot guarantee or warrant the security of any information you disclose or transmit to us online and cannot be responsible for the theft, destruction, or inadvertent disclosure of your Personal Information.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\">If you create an account on the Site, you may be asked to choose a password for your account, in which case your online account information shall be protected by your password. We recommend that you do not disclose your password to any other person. You are responsible for maintaining the confidentiality of your password and account, and are fully responsible for all activities that occur under your password or account.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\">Credit card information collected by Buy Nutritionals Direct is encrypted through SSL before it is transmitted over the Internet.<span> </span><br /></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\"><strong><br />8. Changes to Privacy Policy</strong></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\">The terms of this Privacy Policy may change from time to time. We will notify you of any material changes to this Privacy Policy by posting a notice on the homepage of the Site for a reasonable period of time after such changes are made that this Privacy Policy has been updated, and by changing the \"Last Updated\" date at the top of this Privacy Policy. We encourage you to check this page periodically for any changes. Your continued use of the Site following the posting of changes to these terms will mean you accept those changes. If you have questions about this Privacy Policy, or believe that Buy Nutritionals Direct has acted inconsistently with this Privacy Policy, please<span> </span><a href=\"https://www.buynutritionals.sg/content/6-contact-us\" style=\"color:#333333;text-decoration:none;\">Contact Us</a>.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\"><strong><br />9. Third Party Websites</strong></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\">Please note that you may have cookies placed on your computer by third party websites that refer you to the Site. Although we do not share your Personal Information with these third party websites, they may be able to link certain non-personally identifiable information we transfer to them with Personal Information they previously collected from you. Please review the privacy policies of each website you visit to better understand their privacy practices. In addition, Buy Nutritionals Direct would like to inform you that anytime you click on links (including advertising banners), which take you to third party websites, you will be subject to the third parties\' privacy policies.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\">While we support the protection of our customer\'s privacy on the Internet, Buy Nutritionals Direct expressly disclaims any and all liability for the actions of third parties, including but without limitation to actions.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\"><strong><br />10. Miscellaneous</strong></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\">This Privacy Policy and the privacy practices of Buy Nutritionals Direct will be subject exclusively to the laws of the State of Ohio within the United States. Buy Nutritionals Direct makes no representation that this Privacy Policy and our practices comply with the laws of any other country or jurisdiction. Visitors who use the Site and reside outside the United States do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable. If you reside outside of the United States, by using our Site, you consent to the transfer, processing and use of your information outside your country.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\"><strong><br />11. Contact Us</strong></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\">If this Privacy Policy does not answer your questions about our data practices, please contact us at support@buynutrionals.sg</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><strong>11. Remarketing</strong><br /><br /><a href=\"http://BuyNutritionals.co\" style=\"color:#333333;text-decoration:none;\">BuyNutritionals.</a>sg also uses 3rd party vendor re-marketing tracking cookies, including the Google Adwords tracking cookie. This means we will continue to show ads to you across the internet across all devices specifically on the Google Content Network (GCN). As always we respect your privacy and are not collecting any identifiable information through the use of Google’s or any other 3rd party remarketing system. The third-party vendors, including Google, whose services we use – will place cookies on web browsers in order to serve ads based on past visits to our website. – Third party vendors, including Google, use cookies to serve ads based on a user’s prior visits to your website. This allows us to make special offers and continue to market our services to those who have shown interest in our service. You may opt out of Google Analytics Advertising Features by visiting the Google Analytics opt-out page and install the add-on for your browser<span> </span><a href=\"https://tools.google.com/dlpage/gaoptout/\" style=\"color:#333333;text-decoration:none;\">https://tools.google.com/dlpage/gaoptout/</a>. You may also opt out of the automated collection of information by third-party ad networks for the purpose of delivering advertisements tailored to your interests, by visiting<span> </span><a href=\"http://www.google.com/ads/preferences/\" style=\"color:#333333;text-decoration:none;\">http://www.google.com/ads/preferences/</a>.</p>\n</div>', 'privacy-and-security-policy-of-usana-buy-nutritionals-direct'),
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(12, 1, 1, 'Money Back Guarantee Offer on USANA Products', NULL, 'We offer 100 percent, 30-day, Money back guarantee on initial product order. If you need to return an item, simply login to your account and request a return or email us at support@true-health-my.com', '<div class=\"page-title\" style=\"margin:0px;padding:0px;color:#222222;font-family:Arial, Verdana, sans-serif;font-size:11px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;\">\n<h1 style=\"font-size:24px;margin:0px 0px 20px;padding:0px;line-height:22px;\">Return Policy</h1>\n</div>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;font-size:11px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;\"><span style=\"font-size:small;\">Customers who order directly from our website are eligible for a 100 percent, 30-day, money back guarantee on their initial product order. If for any reason the customer is dissatisfied with any USANA product, he/she may return that product to Buy Nutritionals Direct within thirty (30) days for replacement, exchange, or full refund of the purchase price. The customer is responsible for shipping their package.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;font-size:11px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;\"><span style=\"font-size:small;\">You should expect to receive your refund within 2-3 weeks of shipping your package, however, in many cases you will receive a refund more quickly. This time period includes the transit time for you to ship us the package (5 to 10 business days), the time it takes us to process your return once we receive it, and the time <span style=\"font-size:small;\">it takes your bank to process our refund request (within 5 business days).<br /><br /><span style=\"font-size:small;\">If you need to return an item, simply login to your account and request a return or email us at info@buynutrionals.com.my. We\'ll notify you via e-mail of your refund once we\'ve received and processed the returned item.</span></span></span></p>', 'return-policy'),
(12, 2, 1, 'Return Policy', '', '', '', 'return-policy'),
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(12, 5, 1, 'Money Back Guarantee Offer on USANA Products', NULL, 'We offer 100 percent, 30-day, Money back guarantee on initial product order. If you need to return an item, simply login to your account and request a return or email us at support@true-health-my.com', '<div class=\"page-title\" style=\"margin:0px;padding:0px;color:#222222;font-family:Arial, Verdana, sans-serif;font-size:11px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;\">\n<h1 style=\"font-size:24px;margin:0px 0px 20px;padding:0px;line-height:22px;\">Return Policy</h1>\n</div>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;font-size:11px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;\"><span style=\"font-size:small;\">Customers who order directly from our website are eligible for a 100 percent, 30-day, money back guarantee on their initial product order. If for any reason the customer is dissatisfied with any USANA product, he/she may return that product to Buy Nutritionals Direct within thirty (30) days for replacement, exchange, or full refund of the purchase price. The customer is responsible for shipping their package.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;font-size:11px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;\"><span style=\"font-size:small;\">You should expect to receive your refund within 2-3 weeks of shipping your package, however, in many cases you will receive a refund more quickly. This time period includes the transit time for you to ship us the package (5 to 10 business days), the time it takes us to process your return once we receive it, and the time <span style=\"font-size:small;\">it takes your bank to process our refund request (within 5 business days).<br /><br /><span style=\"font-size:small;\">If you need to return an item, simply login to your account and request a return or email us at info@buynutrionals.com.my. We\'ll notify you via e-mail of your refund once we\'ve received and processed the returned item.</span></span></span></p>', 'return-policy'),
(12, 6, 1, 'Money Back Guarantee Offer on USANA Products', NULL, 'We offer 100 percent, 30-day, Money back guarantee on initial product order. If you need to return an item, simply login to your account and request a return or email us at support@true-health-my.com', '<div class=\"page-title\" style=\"margin:0px;padding:0px;color:#222222;font-family:Arial, Verdana, sans-serif;font-size:11px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;\">\n<h1 style=\"font-size:24px;margin:0px 0px 20px;padding:0px;line-height:22px;\">Return Policy</h1>\n</div>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;font-size:11px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;\"><span style=\"font-size:small;\">Customers who order directly from our website are eligible for a 100 percent, 30-day, money back guarantee on their initial product order. If for any reason the customer is dissatisfied with any USANA product, he/she may return that product to Buy Nutritionals Direct within thirty (30) days for replacement, exchange, or full refund of the purchase price. The customer is responsible for shipping their package.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;font-size:11px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;\"><span style=\"font-size:small;\">You should expect to receive your refund within 2-3 weeks of shipping your package, however, in many cases you will receive a refund more quickly. This time period includes the transit time for you to ship us the package (5 to 10 business days), the time it takes us to process your return once we receive it, and the time <span style=\"font-size:small;\">it takes your bank to process our refund request (within 5 business days).<br /><br /><span style=\"font-size:small;\">If you need to return an item, simply login to your account and request a return or email us at info@buynutrionals.com.my. We\'ll notify you via e-mail of your refund once we\'ve received and processed the returned item.</span></span></span></p>', 'return-policy'),
(12, 1, 2, 'Return Policy', NULL, '', '<p>Coming Soon</p>', 'return-policy'),
(12, 2, 2, 'Return Policy', '', '', '', 'return-policy'),
(12, 3, 2, 'Return Policy', '', '', '', 'return-policy'),
(12, 4, 2, 'Return Policy', '', '', '', 'return-policy'),
(12, 5, 2, 'Return Policy', NULL, '', '<p>Coming Soon</p>', 'return-policy'),
(12, 6, 2, 'Return Policy', NULL, '', '<p>Coming Soon</p>', 'return-policy'),
(13, 1, 1, 'Payment Method', NULL, 'We also have schemes of sale up to 20%', '<div class=\"payment-method\">\n<div class=\"page-title\" style=\"margin:0px;padding:0px;color:#222222;font-family:Arial, Verdana, sans-serif;font-size:11px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:#ffffff;\">\n<h1 style=\"font-size:24px;margin:0px 0px 20px;padding:0px;line-height:22px;\">Payment Methods</h1>\n</div>\n<div class=\"std\" style=\"margin:0px;padding:0px;color:#222222;font-family:Arial, Verdana, sans-serif;font-size:11px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:#ffffff;\">\n<p style=\"margin:0px;padding:0px 0px 20px;\"> </p>\n<table class=\"mceItemTable\" style=\"width:461px;\" cellpadding=\"0\" border=\"0\">\n<tbody>\n<tr>\n<td style=\"color:#000000;font:12px/1.5em \'Lucida Grande\', Helvetica, Arial, sans-serif;margin:0px;padding:0px;border:1px dashed #bbbbbb;\">\n<p style=\"margin:0px;padding:0px 0px 20px;\"><strong>Credit Cards</strong></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"> <img title=\"USANA Payment Methods\" src=\"https://www.buynutritionals.sg/img/cms/paymentmethods.png\" alt=\"USANA Payment Methods\" style=\"border:0px;\" width=\"264\" height=\"51\" /></p>\n</td>\n</tr>\n</tbody>\n</table>\n<div class=\"page-title\" style=\"margin:0px;padding:0px;\">\n<h1 style=\"font-size:24px;margin:0px 0px 20px;padding:0px;line-height:22px;\"><span style=\"font-size:11px;font-weight:normal;line-height:14px;background-color:#f2f2f2;\"><br />As you process your payment with www.buynutritionals.sg you will be taken to Sage Pay\'s Secure Payment area. Here you will be asked for all of your payment information. Once you have provided this, Sage Pay will start to process the payment, for additional security you may be prompted to enter a Verified by Visa password, MasterCard Secure Code or Amex Safe Key through the 3DSecure payment system requirements.</span></h1>\n</div>\n<div class=\"std\" style=\"margin:0px;padding:0px;\">\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span>The information you provide on the payment area is passed to your financial institution for verification, once this happens the payment will either be approved of declined. Once a payment has been approved it will then go through secondary check with staff at Buy Nutritionals Direct reviewing information such as email, delivery and invoice address and contact telephone numbers. If at any point during this process staff find any discrepancies they will contact you to discuss the issues.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span>The money is then deducted from your account by a secondary partner agency Elavon. Elavon will only deduct or refund any amounts as authorized by the customer or Buy Nutritionals Direct. If Buy Nutritionals Direct authorize a refund for any other reason than customer dissatisfaction we can charge up to 3% for website orders and up to 5% for telephone orders administration fee. Along with this S$10.00 will be deducted from the order to pay for returning products which have not been delivered. If a refund is processed for any other reason than customer dissatisfaction then original shipping charges will be deducted as well.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span><strong><br />Security</strong><br /><span>You can shop at www.buynutritionals.sg with confidence. We have partnered with Sage Pay, a leading provider of electronic payment processing solutions to accept credit cards and electronic check payments safely and securely for our customers. <br /><br /><br /><br />The company adheres to strict industry standards for payment processing, including:</span></span></p>\n<ul style=\"margin:0px 0px 0px 20px;padding:0px;\">\n<li class=\"p-Bullets\" style=\"margin:0px;padding:0px;\">\n<p class=\"Bullets\" style=\"margin:0px;padding:0px 0px 20px;\">All transaction information passed between Buy Nutritionals Direct and Sage Pay’s systems is encrypted using 128-bit SSL certificates. No cardholder information is ever passed unencrypted and any messages sent to your servers from Sage Pay are signed using MD5 hashing to prevent tampering. You can be completely assured that nothing you pass to Sage Pay’s servers can be examined, used or modified by any third parties attempting to gain access to sensitive information.</p>\n</li>\n<li class=\"p-Bullets\" style=\"margin:0px;padding:0px;\">\n<p class=\"Bullets\" style=\"margin:0px;padding:0px 0px 20px;\">Once your data is on Sage Pay systems, all sensitive data is secured using the same internationally recognised 256-bit encryption standards used by, among others, the US Government. The encryption keys are held on state-of-the-art, tamper proof systems in the same family as those used to secure VeriSign\'s Global Root certificate, making them all but impossible to extract. The data we hold is extremely secure and we are regularly audited by the banks and banking authorities to ensure it remains so.</p>\n</li>\n<li class=\"p-Bullets\" style=\"margin:0px;padding:0px;\">\n<h4 style=\"font-size:11px;margin:0px;padding:0px;\">Internal security at Sage Pay</h4>\n<p class=\"style7\" style=\"margin:0px;padding:0px 0px 20px;\">Sage Pay is controlled by Iris Scanners, which are the latest and most precise biometric security devices available for identification. As used by; chemical plants, airports, police stations, prisons and other facilities where security is paramount. No one can enter or leave the building without a valid security pass.</p>\n</li>\n<li class=\"p-Bullets\" style=\"margin:0px;padding:0px;\">\n<h4 class=\"style7\" style=\"font-size:11px;margin:0px;padding:0px;\"><span>Staff validation<br /></span><span style=\"font-weight:normal;background-color:#f2f2f2;\">All employees at Sage Pay are Criminal Records Bureau (CRB) checked prior to employment and no unauthorized individual has access to or is able to decrypt transaction information or cardholder data. Our systems only allow access to our most senior staff and only in extenuating circumstances (such as investigations of Card Fraud by the Police). All transaction information and customer card information is secure even from our own employees.</span></h4>\n</li>\n</ul>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span><strong><br />Payment by credit card:<br /></strong>The payment amount is authorized by your financial institution at the time you place your order and the money is then deducted, your credit card billing statement will show as \"<strong>BUY NUTRITIONALS DIRECT LCANTERBURY GB</strong>\".</span></p>\n</div>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\"><strong>Currency<br /></strong>All our product prices are in Singapore Dollars (S$).</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\">Other Currencies Accepted through Sage Pay are Pounds Stirling (GBP) &amp; Euro\'s (EUR) - please call +<span>65 3158 4523</span><span> </span>to discuss payment options in GPB or EUR.</span></p>\n</div>\n</div>', 'payment-method'),
(13, 2, 1, 'Payment Method', '', '', '', 'payment-method'),
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(13, 4, 1, 'Payment Method', '', '', '', 'payment-method'),
(13, 5, 1, 'Payment Method', NULL, 'We also have schemes of sale up to 20%', '<div class=\"payment-method\">\n<div class=\"page-title\" style=\"margin:0px;padding:0px;color:#222222;font-family:Arial, Verdana, sans-serif;font-size:11px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:#ffffff;\">\n<h1 style=\"font-size:24px;margin:0px 0px 20px;padding:0px;line-height:22px;\">Payment Methods</h1>\n</div>\n<div class=\"std\" style=\"margin:0px;padding:0px;color:#222222;font-family:Arial, Verdana, sans-serif;font-size:11px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:#ffffff;\">\n<p style=\"margin:0px;padding:0px 0px 20px;\"> </p>\n<table class=\"mceItemTable\" style=\"width:461px;\" cellpadding=\"0\" border=\"0\">\n<tbody>\n<tr>\n<td style=\"color:#000000;font:12px/1.5em \'Lucida Grande\', Helvetica, Arial, sans-serif;margin:0px;padding:0px;border:1px dashed #bbbbbb;\">\n<p style=\"margin:0px;padding:0px 0px 20px;\"><strong>Credit Cards</strong></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"> <img title=\"USANA Payment Methods\" src=\"https://www.buynutritionals.sg/img/cms/paymentmethods.png\" alt=\"USANA Payment Methods\" style=\"border:0px;\" width=\"264\" height=\"51\" /></p>\n</td>\n</tr>\n</tbody>\n</table>\n<div class=\"page-title\" style=\"margin:0px;padding:0px;\">\n<h1 style=\"font-size:24px;margin:0px 0px 20px;padding:0px;line-height:22px;\"><span style=\"font-size:11px;font-weight:normal;line-height:14px;background-color:#f2f2f2;\"><br />As you process your payment with www.buynutritionals.sg you will be taken to Sage Pay\'s Secure Payment area. Here you will be asked for all of your payment information. Once you have provided this, Sage Pay will start to process the payment, for additional security you may be prompted to enter a Verified by Visa password, MasterCard Secure Code or Amex Safe Key through the 3DSecure payment system requirements.</span></h1>\n</div>\n<div class=\"std\" style=\"margin:0px;padding:0px;\">\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span>The information you provide on the payment area is passed to your financial institution for verification, once this happens the payment will either be approved of declined. Once a payment has been approved it will then go through secondary check with staff at Buy Nutritionals Direct reviewing information such as email, delivery and invoice address and contact telephone numbers. If at any point during this process staff find any discrepancies they will contact you to discuss the issues.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span>The money is then deducted from your account by a secondary partner agency Elavon. Elavon will only deduct or refund any amounts as authorized by the customer or Buy Nutritionals Direct. If Buy Nutritionals Direct authorize a refund for any other reason than customer dissatisfaction we can charge up to 3% for website orders and up to 5% for telephone orders administration fee. Along with this S$10.00 will be deducted from the order to pay for returning products which have not been delivered. If a refund is processed for any other reason than customer dissatisfaction then original shipping charges will be deducted as well.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span><strong><br />Security</strong><br /><span>You can shop at www.buynutritionals.sg with confidence. We have partnered with Sage Pay, a leading provider of electronic payment processing solutions to accept credit cards and electronic check payments safely and securely for our customers. <br /><br /><br /><br />The company adheres to strict industry standards for payment processing, including:</span></span></p>\n<ul style=\"margin:0px 0px 0px 20px;padding:0px;\">\n<li class=\"p-Bullets\" style=\"margin:0px;padding:0px;\">\n<p class=\"Bullets\" style=\"margin:0px;padding:0px 0px 20px;\">All transaction information passed between Buy Nutritionals Direct and Sage Pay’s systems is encrypted using 128-bit SSL certificates. No cardholder information is ever passed unencrypted and any messages sent to your servers from Sage Pay are signed using MD5 hashing to prevent tampering. You can be completely assured that nothing you pass to Sage Pay’s servers can be examined, used or modified by any third parties attempting to gain access to sensitive information.</p>\n</li>\n<li class=\"p-Bullets\" style=\"margin:0px;padding:0px;\">\n<p class=\"Bullets\" style=\"margin:0px;padding:0px 0px 20px;\">Once your data is on Sage Pay systems, all sensitive data is secured using the same internationally recognised 256-bit encryption standards used by, among others, the US Government. The encryption keys are held on state-of-the-art, tamper proof systems in the same family as those used to secure VeriSign\'s Global Root certificate, making them all but impossible to extract. The data we hold is extremely secure and we are regularly audited by the banks and banking authorities to ensure it remains so.</p>\n</li>\n<li class=\"p-Bullets\" style=\"margin:0px;padding:0px;\">\n<h4 style=\"font-size:11px;margin:0px;padding:0px;\">Internal security at Sage Pay</h4>\n<p class=\"style7\" style=\"margin:0px;padding:0px 0px 20px;\">Sage Pay is controlled by Iris Scanners, which are the latest and most precise biometric security devices available for identification. As used by; chemical plants, airports, police stations, prisons and other facilities where security is paramount. No one can enter or leave the building without a valid security pass.</p>\n</li>\n<li class=\"p-Bullets\" style=\"margin:0px;padding:0px;\">\n<h4 class=\"style7\" style=\"font-size:11px;margin:0px;padding:0px;\"><span>Staff validation<br /></span><span style=\"font-weight:normal;background-color:#f2f2f2;\">All employees at Sage Pay are Criminal Records Bureau (CRB) checked prior to employment and no unauthorized individual has access to or is able to decrypt transaction information or cardholder data. Our systems only allow access to our most senior staff and only in extenuating circumstances (such as investigations of Card Fraud by the Police). All transaction information and customer card information is secure even from our own employees.</span></h4>\n</li>\n</ul>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span><strong><br />Payment by credit card:<br /></strong>The payment amount is authorized by your financial institution at the time you place your order and the money is then deducted, your credit card billing statement will show as \"<strong>BUY NUTRITIONALS DIRECT LCANTERBURY GB</strong>\".</span></p>\n</div>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\"><strong>Currency<br /></strong>All our product prices are in Singapore Dollars (S$).</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\">Other Currencies Accepted through Sage Pay are Pounds Stirling (GBP) &amp; Euro\'s (EUR) - please call +<span>65 3158 4523</span><span> </span>to discuss payment options in GPB or EUR.</span></p>\n</div>\n</div>', 'payment-method');
INSERT INTO `xio8d_cms_lang` (`id_cms`, `id_lang`, `id_shop`, `meta_title`, `head_seo_title`, `meta_description`, `content`, `link_rewrite`) VALUES
(13, 6, 1, 'Payment Method', NULL, 'We also have schemes of sale up to 20%', '<div class=\"payment-method\">\n<div class=\"page-title\" style=\"margin:0px;padding:0px;color:#222222;font-family:Arial, Verdana, sans-serif;font-size:11px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:#ffffff;\">\n<h1 style=\"font-size:24px;margin:0px 0px 20px;padding:0px;line-height:22px;\">Payment Methods</h1>\n</div>\n<div class=\"std\" style=\"margin:0px;padding:0px;color:#222222;font-family:Arial, Verdana, sans-serif;font-size:11px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:#ffffff;\">\n<p style=\"margin:0px;padding:0px 0px 20px;\"> </p>\n<table class=\"mceItemTable\" style=\"width:461px;\" cellpadding=\"0\" border=\"0\">\n<tbody>\n<tr>\n<td style=\"color:#000000;font:12px/1.5em \'Lucida Grande\', Helvetica, Arial, sans-serif;margin:0px;padding:0px;border:1px dashed #bbbbbb;\">\n<p style=\"margin:0px;padding:0px 0px 20px;\"><strong>Credit Cards</strong></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"> <img title=\"USANA Payment Methods\" src=\"https://www.buynutritionals.sg/img/cms/paymentmethods.png\" alt=\"USANA Payment Methods\" style=\"border:0px;\" width=\"264\" height=\"51\" /></p>\n</td>\n</tr>\n</tbody>\n</table>\n<div class=\"page-title\" style=\"margin:0px;padding:0px;\">\n<h1 style=\"font-size:24px;margin:0px 0px 20px;padding:0px;line-height:22px;\"><span style=\"font-size:11px;font-weight:normal;line-height:14px;background-color:#f2f2f2;\"><br />As you process your payment with www.buynutritionals.sg you will be taken to Sage Pay\'s Secure Payment area. Here you will be asked for all of your payment information. Once you have provided this, Sage Pay will start to process the payment, for additional security you may be prompted to enter a Verified by Visa password, MasterCard Secure Code or Amex Safe Key through the 3DSecure payment system requirements.</span></h1>\n</div>\n<div class=\"std\" style=\"margin:0px;padding:0px;\">\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span>The information you provide on the payment area is passed to your financial institution for verification, once this happens the payment will either be approved of declined. Once a payment has been approved it will then go through secondary check with staff at Buy Nutritionals Direct reviewing information such as email, delivery and invoice address and contact telephone numbers. If at any point during this process staff find any discrepancies they will contact you to discuss the issues.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span>The money is then deducted from your account by a secondary partner agency Elavon. Elavon will only deduct or refund any amounts as authorized by the customer or Buy Nutritionals Direct. If Buy Nutritionals Direct authorize a refund for any other reason than customer dissatisfaction we can charge up to 3% for website orders and up to 5% for telephone orders administration fee. Along with this S$10.00 will be deducted from the order to pay for returning products which have not been delivered. If a refund is processed for any other reason than customer dissatisfaction then original shipping charges will be deducted as well.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span><strong><br />Security</strong><br /><span>You can shop at www.buynutritionals.sg with confidence. We have partnered with Sage Pay, a leading provider of electronic payment processing solutions to accept credit cards and electronic check payments safely and securely for our customers. <br /><br /><br /><br />The company adheres to strict industry standards for payment processing, including:</span></span></p>\n<ul style=\"margin:0px 0px 0px 20px;padding:0px;\">\n<li class=\"p-Bullets\" style=\"margin:0px;padding:0px;\">\n<p class=\"Bullets\" style=\"margin:0px;padding:0px 0px 20px;\">All transaction information passed between Buy Nutritionals Direct and Sage Pay’s systems is encrypted using 128-bit SSL certificates. No cardholder information is ever passed unencrypted and any messages sent to your servers from Sage Pay are signed using MD5 hashing to prevent tampering. You can be completely assured that nothing you pass to Sage Pay’s servers can be examined, used or modified by any third parties attempting to gain access to sensitive information.</p>\n</li>\n<li class=\"p-Bullets\" style=\"margin:0px;padding:0px;\">\n<p class=\"Bullets\" style=\"margin:0px;padding:0px 0px 20px;\">Once your data is on Sage Pay systems, all sensitive data is secured using the same internationally recognised 256-bit encryption standards used by, among others, the US Government. The encryption keys are held on state-of-the-art, tamper proof systems in the same family as those used to secure VeriSign\'s Global Root certificate, making them all but impossible to extract. The data we hold is extremely secure and we are regularly audited by the banks and banking authorities to ensure it remains so.</p>\n</li>\n<li class=\"p-Bullets\" style=\"margin:0px;padding:0px;\">\n<h4 style=\"font-size:11px;margin:0px;padding:0px;\">Internal security at Sage Pay</h4>\n<p class=\"style7\" style=\"margin:0px;padding:0px 0px 20px;\">Sage Pay is controlled by Iris Scanners, which are the latest and most precise biometric security devices available for identification. As used by; chemical plants, airports, police stations, prisons and other facilities where security is paramount. No one can enter or leave the building without a valid security pass.</p>\n</li>\n<li class=\"p-Bullets\" style=\"margin:0px;padding:0px;\">\n<h4 class=\"style7\" style=\"font-size:11px;margin:0px;padding:0px;\"><span>Staff validation<br /></span><span style=\"font-weight:normal;background-color:#f2f2f2;\">All employees at Sage Pay are Criminal Records Bureau (CRB) checked prior to employment and no unauthorized individual has access to or is able to decrypt transaction information or cardholder data. Our systems only allow access to our most senior staff and only in extenuating circumstances (such as investigations of Card Fraud by the Police). All transaction information and customer card information is secure even from our own employees.</span></h4>\n</li>\n</ul>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span><strong><br />Payment by credit card:<br /></strong>The payment amount is authorized by your financial institution at the time you place your order and the money is then deducted, your credit card billing statement will show as \"<strong>BUY NUTRITIONALS DIRECT LCANTERBURY GB</strong>\".</span></p>\n</div>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\"><strong>Currency<br /></strong>All our product prices are in Singapore Dollars (S$).</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:small;\">Other Currencies Accepted through Sage Pay are Pounds Stirling (GBP) &amp; Euro\'s (EUR) - please call +<span>65 3158 4523</span><span> </span>to discuss payment options in GPB or EUR.</span></p>\n</div>\n</div>', 'payment-method'),
(13, 1, 2, 'Payment Method', NULL, '', '<p>Coming Soon</p>', 'payment-method'),
(13, 2, 2, 'Payment Method', '', '', '', 'payment-method'),
(13, 3, 2, 'Payment Method', '', '', '', 'payment-method'),
(13, 4, 2, 'Payment Method', '', '', '', 'payment-method'),
(13, 5, 2, 'Payment Method', NULL, '', '<p>Coming Soon</p>', 'payment-method'),
(13, 6, 2, 'Payment Method', NULL, '', '<p>Coming Soon</p>', 'payment-method'),
(14, 1, 1, 'Discounted Shipping Offer on USANA Products', NULL, 'We provide shipping within 3-6 business days.', '<div class=\"page-title\" style=\"margin:0px;padding:0px;color:#222222;font-family:Arial, Verdana, sans-serif;font-size:11px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;\">\n<h1 style=\"font-size:24px;margin:0px 0px 20px;padding:0px;line-height:22px;\">Shipping Policy</h1>\n</div>\n<div style=\"float:left;margin:10px;\"><span style=\"font-size:14px;\"><span style=\"border-collapse:separate;font-family:Helvetica;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;line-height:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;color:#000000;\"><img title=\"\" src=\"https://www.usana.com//distimages/2401/135content/free_shipping_image.png\" alt=\"\" style=\"border:0px;\" width=\"230\" height=\"140\" border=\"0\" /></span></span></span></div>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;font-size:11px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;\"> </p>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;font-size:11px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;\"><span><strong><span style=\"font-size:small;\">Discounted Shipping On Orders Over<span> </span></span><span><span style=\"font-family:\'Times New Roman\';font-size:medium;\">S$ 500.00</span></span></strong></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;font-size:11px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;\"><span style=\"font-size:small;\"><em>“We constantly strive to offer you the best shipping prices on all of your orders. f your order is under S$ 500.00*, a flat shipping fee of only S$ 8.00 plus tax will apply for shipping rates over S$500.00* please all our customer support team\"</em></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;font-size:11px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;\"><span style=\"font-size:small;\"><em> </em></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;font-size:11px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;\"><span style=\"font-size:12pt;\"><strong>*  Discounted shipping is calculated before all taxes and other charges.</strong></span></p>', 'discounted-shipping-offer-on-usana-products'),
(14, 2, 1, 'Shipping Policy', '', '', '', 'shipping-policy'),
(14, 3, 1, 'Shipping Policy', '', '', '', 'shipping-policy'),
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(14, 5, 1, 'Discounted Shipping Offer on USANA Products', NULL, 'We provide shipping within 3-6 business days.', '<div class=\"page-title\" style=\"margin:0px;padding:0px;color:#222222;font-family:Arial, Verdana, sans-serif;font-size:11px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;\">\n<h1 style=\"font-size:24px;margin:0px 0px 20px;padding:0px;line-height:22px;\">Shipping Policy</h1>\n</div>\n<div style=\"float:left;margin:10px;\"><span style=\"font-size:14px;\"><span style=\"border-collapse:separate;font-family:Helvetica;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;line-height:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;color:#000000;\"><img title=\"\" src=\"https://www.usana.com//distimages/2401/135content/free_shipping_image.png\" alt=\"\" style=\"border:0px;\" width=\"230\" height=\"140\" border=\"0\" /></span></span></span></div>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;font-size:11px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;\"> </p>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;font-size:11px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;\"><span><strong><span style=\"font-size:small;\">Discounted Shipping On Orders Over<span> </span></span><span><span style=\"font-family:\'Times New Roman\';font-size:medium;\">S$ 500.00</span></span></strong></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;font-size:11px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;\"><span style=\"font-size:small;\"><em>“We constantly strive to offer you the best shipping prices on all of your orders. f your order is under S$ 500.00*, a flat shipping fee of only S$ 8.00 plus tax will apply for shipping rates over S$500.00* please all our customer support team\"</em></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;font-size:11px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;\"><span style=\"font-size:small;\"><em> </em></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;font-size:11px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;\"><span style=\"font-size:12pt;\"><strong>*  Discounted shipping is calculated before all taxes and other charges.</strong></span></p>', 'discounted-shipping-offer-on-usana-products'),
(14, 6, 1, 'Discounted Shipping Offer on USANA Products', NULL, 'We provide shipping within 3-6 business days.', '<div class=\"page-title\" style=\"margin:0px;padding:0px;color:#222222;font-family:Arial, Verdana, sans-serif;font-size:11px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;\">\n<h1 style=\"font-size:24px;margin:0px 0px 20px;padding:0px;line-height:22px;\">Shipping Policy</h1>\n</div>\n<div style=\"float:left;margin:10px;\"><span style=\"font-size:14px;\"><span style=\"border-collapse:separate;font-family:Helvetica;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;line-height:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;color:#000000;\"><img title=\"\" src=\"https://www.usana.com//distimages/2401/135content/free_shipping_image.png\" alt=\"\" style=\"border:0px;\" width=\"230\" height=\"140\" border=\"0\" /></span></span></span></div>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;font-size:11px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;\"> </p>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;font-size:11px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;\"><span><strong><span style=\"font-size:small;\">Discounted Shipping On Orders Over<span> </span></span><span><span style=\"font-family:\'Times New Roman\';font-size:medium;\">S$ 500.00</span></span></strong></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;font-size:11px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;\"><span style=\"font-size:small;\"><em>“We constantly strive to offer you the best shipping prices on all of your orders. f your order is under S$ 500.00*, a flat shipping fee of only S$ 8.00 plus tax will apply for shipping rates over S$500.00* please all our customer support team\"</em></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;font-size:11px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;\"><span style=\"font-size:small;\"><em> </em></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;font-size:11px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;\"><span style=\"font-size:12pt;\"><strong>*  Discounted shipping is calculated before all taxes and other charges.</strong></span></p>', 'discounted-shipping-offer-on-usana-products'),
(14, 1, 2, 'Shipping Policy', NULL, '', '<p>Coming Soon</p>', 'shipping-policy'),
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(14, 5, 2, 'Shipping Policy', NULL, '', '<p>Coming Soon</p>', 'shipping-policy'),
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(15, 1, 1, 'Highest Quality Health Products by USANA’S', NULL, 'USANA Health Sciences is one of America’s leading companies in the field of health and nutrition. USANA want to provide the highest quality and science based health products to people.', 'The USANA Difference\nThe USANA Difference\n\nHigh-Quality Manufacturing\nUSANA Health Sciences is one of America’s leading companies in the field of health and nutrition. USANA helps improve the lives of thousands of people around the world with their mission of developing and providing the highest quality, science-based health products. Each USANA product comes with a 100 percent potency guarantee. This guarantee ensures what is stated on the label is actually contained in the product.\n\nUSANA is committed to nutritional research and development. That’s why they have a group of in-house experts dedicated to the latest scientific findings and clinical studies. USANA is also committed to research partnerships with nutritional experts and consults regularly with their Scientific Advisory Council—a group of independent health-care professionals dedicated to helping USANA create the best products possible.\n\nAt USANA, scientific research is at the heart of every product they offer. Whether in studies conducted by top scientists in their on-site laboratories or findings from the many research partnerships they have across the globe, USANA is fully committed to the research and development of cutting-edge nutritional technology.\n\nTheir state-of-the-art manufacturing facilities ensure that each product they create is made with the same high quality that sets them apart from others in the past and will allow them to lead the field in the future.\n\nThe Food and Drug Administration requires that dietary supplement manufacturers follow Good Manufacturing Practices (GMP) for dietary supplements (21 CFR, part 111). USANA, however, voluntarily follows the more stringent GMP for pharmaceuticals as the basis for its quality assurance program, which regulates virtually every aspect of manufacturing, including facility design and maintenance, raw material specification and control, supplier validation, product design and testing, and more. This voluntary adherence to GMP for pharmaceuticals means that USANA treats nutritional supplements with the same care that goes into the manufacturing of over-the-counter products.\n\nIn addition, USANA has acquired Drug Establishment Registration with the U.S. Food and Drug Administration. This means USANA operates an FDA-registered facility, following the FDA’s highest possible standard for manufacturers. \n\nAlso, where applicable, USANA voluntarily tests its supplements to make sure they meet trusted United States Pharmacopeia (USP) standards and specifications for potency, uniformity, and disintegration. \n\nIn several countries around the world, supplements are more highly regulated than in the United States. In Australia, for example, the Therapeutic Goods Administration (TGA) mandates that manufacturers follow a set of GMP identical to pharmaceutical GMP in the United States. As an Australian supplier, USANA is regularly inspected and audited by the TGA to ensure that their GMP standards are met. \n\nAside from meeting the criteria of regular TGA audits, USANA has voluntarily obtained additional third-party verification of GMP status. Since 2006, USANA’s Salt Lake City, Utah, manufacturing facility has been certified to be in compliance with NSF/ANSI Dietary Supplement GMP requirements set forth by NSF International. According to NSF, \"GMP registration reflects [a] continued commitment to ensuring quality and satisfaction and gives companies confidence that their organisation operates in conformance to established GMP.\"\n\nUSANA® Essentials™ (Mega Antioxidant and Chelated Mineral), Procosa® II, Active Calcium™, and the HealthPak™ have all been exhaustively tested by NSF International and have been found to contain all ingredients at the labeled amounts. NSF is an independent, not-for-profit organisation that helps protect consumers by certifying products and writing standards for food, water, and consumer goods. \n\nA number of USANA supplements have also been evaluated and approved by ConsumerLab.com, a leading provider of independent test results and information. \n\nUSANA is a member of the United Natural Products Alliance (UNPA)—an association of dietary supplement and functional food companies that share a commitment to provide consumers with natural health products of superior quality, benefit, and reliability.\n\nResearch Partnerships\nUSANA has partnered with a number of universities to conduct research studies, including the University of Utah, Boston University, and the University of Sydney. In early 2008, USANA announced the results of a large, third-party clinical study completed at the University of Colorado Denver, which confirmed that lifestyle changes involving diet, supplementation, and exercise, can improve metabolic syndrome \n\nIn 2007, USANA announced a 10-year partnership with the Linus Pauling Institute (LPI). Based at Oregon State University, LPI is one of the nation’s first two Centers of Excellence for Research on Complementary and Alternative Medicine designated by the National Center for Complementary and Alternative Medicine of the National Institutes of Health. The Linus Pauling Institute conducts research based on the idea that a balanced and nutritious diet is the key to optimal health. USANA works closely with LPI to explore new products and ingredients and conduct extensive studies on the health benefits associated with key nutrients. \n\nUSANA and The Orthopedic Specialty Hospital (TOSH) began formal research collaboration in 2009, though an informal research partnership existed since 2007. TOSH is a leading facility for orthopedic surgical care, rehabilitation, physical therapy, sports performance training, and nutrition counseling. In addition, TOSH has an extensive research program that includes orthopedic surgery, sports medicine, exercise physiology, sports biomechanics, physical therapy, occupational therapy, athletic sports performance training, and nutrition. Working in close collaboration with scientists, doctors, therapists and students, TOSH works to develop a better understanding of factors that affect human performance, the risk of injury to sports participants of all ages and levels, and optimal medical interventions to help get individuals back to their healthiest as quickly as possible.\n\nA collaboration between the University of Sydney, the Juvenile Diabetes Research Foundation of Australia, and Diabetes Australia—the Glycemic Index Foundation (GIF) backs the GI Symbol Program in Australia. The GI Symbol Program is the only independent worldwide GI certification program requiring foods meet a number of criteria to prove they are a healthy choice within their food group. All USANA Foods carry the GI Symbol in Australia, and all testing data quality has been verified by the GIF.\n\n\nNutritional Hybrid Technology\nSo many pills. So little time. That’s why we came up with Nutritional Hybrid Technology—our state-of-the-art approach to formula design and manufacturing that allows us to combine two tablets into one. Not only does this open the door to further innovation in supplement design and manufacturing, but it simplifies your life by cutting your daily pill intake in half while still giving you full nutritional value. NHT also makes it possible to combine both slow- and quick-release nutrients into one tablet, so you get twice the bang for your buck.\n\n\nPotency GuaranteeDr. Myron Wentz Potency Guarantee\nUSANA is committed to the highest standards of product design and manufacturing, and we guarantee the potency of every nutritional product we sell.\n\nOur company follows internationally accepted Good Manufacturing Practices (GMP) set out for the pharmaceutical industry. As such, we track every detail of product manufacture from start to finish—from the verification of raw materials to final testing of finished products. Standard tests include those for potency, purity, disintegration, weight, hardness, thickness, and stability. Each dietary supplement produced by USANA carries a Potency Guarantee, which ensures that what is stated on the label is actually contained in the product. \n\nFor these reasons and more, you can be confident in the potency and overall quality of USANA products. We truly provide Nutritionals You Can Trust.\n\n\nTake a Tour of USANA\'s Home Office\nUSANA was founded with a mission to manufacture the highest-quality products without compromise—products people can trust. Because poor manufacturing can destroy great science, USANA is one of the few companies to manufacture most of its products in its own state-of-the-art facility. To ensure that the formulas developed in USANA\'s laboratories are produced consistently, the same process is followed each time manufacturing begins.\n\n\n\n\n\nThe Highest Rated Supplements in the World\nIn addition, when compared to 1,500 other products, USANA was named Editor’s Choice, and two products (Essentials and HealthPak) each received a top 5-star rating and Gold Medal of Achievement from NutriSearch Comparative Guide to Nutritional Supplements™, Consumer Edition. \n\n \n\n\nTeam USANA the $1 Million Dollar Athlete Guarantee Program\n\nTeam USANA Athletes\n\nUSANA Health Sciences, a worldwide leader in science-based nutritional products, is proud of its partnership with over 600+ of the world\'s most elite athletes. These partnerships form \"Team USANA\".\n\nTrust is a major issue for athletes competing for a place in the Olympics and other high profile athletic competitions. Taking nutritional supplements to help maintain health shouldn\'t place an athlete at risk for testing positive for a banned substance. Broadly publicised allegations of contaminants in supplements lead many top athletes to wonder if taking supplements will jeopardise their future ability to qualify for competition. In fact, national Olympic committees have warned athletes of the potential danger of contaminants, encouraging them not to consume any nutritional supplements.\n\nTo date, no nutritional supplement company has stepped forward to assume their portion of the liability that a banned substance contamination would create. USANA offers an ironclad solution through its Athlete Guarantee Program. This confident stance in a high stakes venture strengthens our industry-leading position and affirms our commitment to providing \"Nutritionals You Can Trust.\"  \n\nOur Athlete Guarantee Program permits select athletes, some of whom have high profiles and are highly compensated, to enter an agreement with USANA which states that, during the term of the agreement, should the athlete test positive for a banned substance included in World Anti-Doping Agency regulations as a result of taking USANA nutritional products, USANA will compensate that athlete two times their current annual earnings up to $1 million, based on the athlete’s personal level of competition, endorsement, and other income, as well as other factors.\n\nUSANA has earned NSF Certified for Sport® certification for its nutritional products. USANA meets NSF International Certified for Sport™ requirements which is an answer for the professional athletes\' that desire safe dietary supplements. USANA completed the requirements of the NSF Athletic Banned Substances Certification Program receiving NSF\'s Certified for Sport™.  USANA products have been tested and guranteed free of banned substances under the guidelines of Informed-Choice LLC and by a labratory with ISO 17025 accreditation. USANA offers an ironclad solution through its Athlete Guarantee Program. \n\nFollow the the success of USANA Athletes on Facebook: https://www.facebook.com/USANAathletes\n', 'highest-quality-health-products-by-usanas'),
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(15, 5, 1, 'Highest Quality Health Products by USANA’S', NULL, 'USANA Health Sciences is one of America’s leading companies in the field of health and nutrition. USANA want to provide the highest quality and science based health products to people.', 'The USANA Difference\nThe USANA Difference\n\nHigh-Quality Manufacturing\nUSANA Health Sciences is one of America’s leading companies in the field of health and nutrition. USANA helps improve the lives of thousands of people around the world with their mission of developing and providing the highest quality, science-based health products. Each USANA product comes with a 100 percent potency guarantee. This guarantee ensures what is stated on the label is actually contained in the product.\n\nUSANA is committed to nutritional research and development. That’s why they have a group of in-house experts dedicated to the latest scientific findings and clinical studies. USANA is also committed to research partnerships with nutritional experts and consults regularly with their Scientific Advisory Council—a group of independent health-care professionals dedicated to helping USANA create the best products possible.\n\nAt USANA, scientific research is at the heart of every product they offer. Whether in studies conducted by top scientists in their on-site laboratories or findings from the many research partnerships they have across the globe, USANA is fully committed to the research and development of cutting-edge nutritional technology.\n\nTheir state-of-the-art manufacturing facilities ensure that each product they create is made with the same high quality that sets them apart from others in the past and will allow them to lead the field in the future.\n\nThe Food and Drug Administration requires that dietary supplement manufacturers follow Good Manufacturing Practices (GMP) for dietary supplements (21 CFR, part 111). USANA, however, voluntarily follows the more stringent GMP for pharmaceuticals as the basis for its quality assurance program, which regulates virtually every aspect of manufacturing, including facility design and maintenance, raw material specification and control, supplier validation, product design and testing, and more. This voluntary adherence to GMP for pharmaceuticals means that USANA treats nutritional supplements with the same care that goes into the manufacturing of over-the-counter products.\n\nIn addition, USANA has acquired Drug Establishment Registration with the U.S. Food and Drug Administration. This means USANA operates an FDA-registered facility, following the FDA’s highest possible standard for manufacturers. \n\nAlso, where applicable, USANA voluntarily tests its supplements to make sure they meet trusted United States Pharmacopeia (USP) standards and specifications for potency, uniformity, and disintegration. \n\nIn several countries around the world, supplements are more highly regulated than in the United States. In Australia, for example, the Therapeutic Goods Administration (TGA) mandates that manufacturers follow a set of GMP identical to pharmaceutical GMP in the United States. As an Australian supplier, USANA is regularly inspected and audited by the TGA to ensure that their GMP standards are met. \n\nAside from meeting the criteria of regular TGA audits, USANA has voluntarily obtained additional third-party verification of GMP status. Since 2006, USANA’s Salt Lake City, Utah, manufacturing facility has been certified to be in compliance with NSF/ANSI Dietary Supplement GMP requirements set forth by NSF International. According to NSF, \"GMP registration reflects [a] continued commitment to ensuring quality and satisfaction and gives companies confidence that their organisation operates in conformance to established GMP.\"\n\nUSANA® Essentials™ (Mega Antioxidant and Chelated Mineral), Procosa® II, Active Calcium™, and the HealthPak™ have all been exhaustively tested by NSF International and have been found to contain all ingredients at the labeled amounts. NSF is an independent, not-for-profit organisation that helps protect consumers by certifying products and writing standards for food, water, and consumer goods. \n\nA number of USANA supplements have also been evaluated and approved by ConsumerLab.com, a leading provider of independent test results and information. \n\nUSANA is a member of the United Natural Products Alliance (UNPA)—an association of dietary supplement and functional food companies that share a commitment to provide consumers with natural health products of superior quality, benefit, and reliability.\n\nResearch Partnerships\nUSANA has partnered with a number of universities to conduct research studies, including the University of Utah, Boston University, and the University of Sydney. In early 2008, USANA announced the results of a large, third-party clinical study completed at the University of Colorado Denver, which confirmed that lifestyle changes involving diet, supplementation, and exercise, can improve metabolic syndrome \n\nIn 2007, USANA announced a 10-year partnership with the Linus Pauling Institute (LPI). Based at Oregon State University, LPI is one of the nation’s first two Centers of Excellence for Research on Complementary and Alternative Medicine designated by the National Center for Complementary and Alternative Medicine of the National Institutes of Health. The Linus Pauling Institute conducts research based on the idea that a balanced and nutritious diet is the key to optimal health. USANA works closely with LPI to explore new products and ingredients and conduct extensive studies on the health benefits associated with key nutrients. \n\nUSANA and The Orthopedic Specialty Hospital (TOSH) began formal research collaboration in 2009, though an informal research partnership existed since 2007. TOSH is a leading facility for orthopedic surgical care, rehabilitation, physical therapy, sports performance training, and nutrition counseling. In addition, TOSH has an extensive research program that includes orthopedic surgery, sports medicine, exercise physiology, sports biomechanics, physical therapy, occupational therapy, athletic sports performance training, and nutrition. Working in close collaboration with scientists, doctors, therapists and students, TOSH works to develop a better understanding of factors that affect human performance, the risk of injury to sports participants of all ages and levels, and optimal medical interventions to help get individuals back to their healthiest as quickly as possible.\n\nA collaboration between the University of Sydney, the Juvenile Diabetes Research Foundation of Australia, and Diabetes Australia—the Glycemic Index Foundation (GIF) backs the GI Symbol Program in Australia. The GI Symbol Program is the only independent worldwide GI certification program requiring foods meet a number of criteria to prove they are a healthy choice within their food group. All USANA Foods carry the GI Symbol in Australia, and all testing data quality has been verified by the GIF.\n\n\nNutritional Hybrid Technology\nSo many pills. So little time. That’s why we came up with Nutritional Hybrid Technology—our state-of-the-art approach to formula design and manufacturing that allows us to combine two tablets into one. Not only does this open the door to further innovation in supplement design and manufacturing, but it simplifies your life by cutting your daily pill intake in half while still giving you full nutritional value. NHT also makes it possible to combine both slow- and quick-release nutrients into one tablet, so you get twice the bang for your buck.\n\n\nPotency GuaranteeDr. Myron Wentz Potency Guarantee\nUSANA is committed to the highest standards of product design and manufacturing, and we guarantee the potency of every nutritional product we sell.\n\nOur company follows internationally accepted Good Manufacturing Practices (GMP) set out for the pharmaceutical industry. As such, we track every detail of product manufacture from start to finish—from the verification of raw materials to final testing of finished products. Standard tests include those for potency, purity, disintegration, weight, hardness, thickness, and stability. Each dietary supplement produced by USANA carries a Potency Guarantee, which ensures that what is stated on the label is actually contained in the product. \n\nFor these reasons and more, you can be confident in the potency and overall quality of USANA products. We truly provide Nutritionals You Can Trust.\n\n\nTake a Tour of USANA\'s Home Office\nUSANA was founded with a mission to manufacture the highest-quality products without compromise—products people can trust. Because poor manufacturing can destroy great science, USANA is one of the few companies to manufacture most of its products in its own state-of-the-art facility. To ensure that the formulas developed in USANA\'s laboratories are produced consistently, the same process is followed each time manufacturing begins.\n\n\n\n\n\nThe Highest Rated Supplements in the World\nIn addition, when compared to 1,500 other products, USANA was named Editor’s Choice, and two products (Essentials and HealthPak) each received a top 5-star rating and Gold Medal of Achievement from NutriSearch Comparative Guide to Nutritional Supplements™, Consumer Edition. \n\n \n\n\nTeam USANA the $1 Million Dollar Athlete Guarantee Program\n\nTeam USANA Athletes\n\nUSANA Health Sciences, a worldwide leader in science-based nutritional products, is proud of its partnership with over 600+ of the world\'s most elite athletes. These partnerships form \"Team USANA\".\n\nTrust is a major issue for athletes competing for a place in the Olympics and other high profile athletic competitions. Taking nutritional supplements to help maintain health shouldn\'t place an athlete at risk for testing positive for a banned substance. Broadly publicised allegations of contaminants in supplements lead many top athletes to wonder if taking supplements will jeopardise their future ability to qualify for competition. In fact, national Olympic committees have warned athletes of the potential danger of contaminants, encouraging them not to consume any nutritional supplements.\n\nTo date, no nutritional supplement company has stepped forward to assume their portion of the liability that a banned substance contamination would create. USANA offers an ironclad solution through its Athlete Guarantee Program. This confident stance in a high stakes venture strengthens our industry-leading position and affirms our commitment to providing \"Nutritionals You Can Trust.\"  \n\nOur Athlete Guarantee Program permits select athletes, some of whom have high profiles and are highly compensated, to enter an agreement with USANA which states that, during the term of the agreement, should the athlete test positive for a banned substance included in World Anti-Doping Agency regulations as a result of taking USANA nutritional products, USANA will compensate that athlete two times their current annual earnings up to $1 million, based on the athlete’s personal level of competition, endorsement, and other income, as well as other factors.\n\nUSANA has earned NSF Certified for Sport® certification for its nutritional products. USANA meets NSF International Certified for Sport™ requirements which is an answer for the professional athletes\' that desire safe dietary supplements. USANA completed the requirements of the NSF Athletic Banned Substances Certification Program receiving NSF\'s Certified for Sport™.  USANA products have been tested and guranteed free of banned substances under the guidelines of Informed-Choice LLC and by a labratory with ISO 17025 accreditation. USANA offers an ironclad solution through its Athlete Guarantee Program. \n\nFollow the the success of USANA Athletes on Facebook: https://www.facebook.com/USANAathletes\n', 'highest-quality-health-products-by-usanas');
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(15, 6, 1, 'Highest Quality Health Products by USANA’S', NULL, 'USANA Health Sciences is one of America’s leading companies in the field of health and nutrition. USANA want to provide the highest quality and science based health products to people.', 'The USANA Difference\nThe USANA Difference\n\nHigh-Quality Manufacturing\nUSANA Health Sciences is one of America’s leading companies in the field of health and nutrition. USANA helps improve the lives of thousands of people around the world with their mission of developing and providing the highest quality, science-based health products. Each USANA product comes with a 100 percent potency guarantee. This guarantee ensures what is stated on the label is actually contained in the product.\n\nUSANA is committed to nutritional research and development. That’s why they have a group of in-house experts dedicated to the latest scientific findings and clinical studies. USANA is also committed to research partnerships with nutritional experts and consults regularly with their Scientific Advisory Council—a group of independent health-care professionals dedicated to helping USANA create the best products possible.\n\nAt USANA, scientific research is at the heart of every product they offer. Whether in studies conducted by top scientists in their on-site laboratories or findings from the many research partnerships they have across the globe, USANA is fully committed to the research and development of cutting-edge nutritional technology.\n\nTheir state-of-the-art manufacturing facilities ensure that each product they create is made with the same high quality that sets them apart from others in the past and will allow them to lead the field in the future.\n\nThe Food and Drug Administration requires that dietary supplement manufacturers follow Good Manufacturing Practices (GMP) for dietary supplements (21 CFR, part 111). USANA, however, voluntarily follows the more stringent GMP for pharmaceuticals as the basis for its quality assurance program, which regulates virtually every aspect of manufacturing, including facility design and maintenance, raw material specification and control, supplier validation, product design and testing, and more. This voluntary adherence to GMP for pharmaceuticals means that USANA treats nutritional supplements with the same care that goes into the manufacturing of over-the-counter products.\n\nIn addition, USANA has acquired Drug Establishment Registration with the U.S. Food and Drug Administration. This means USANA operates an FDA-registered facility, following the FDA’s highest possible standard for manufacturers. \n\nAlso, where applicable, USANA voluntarily tests its supplements to make sure they meet trusted United States Pharmacopeia (USP) standards and specifications for potency, uniformity, and disintegration. \n\nIn several countries around the world, supplements are more highly regulated than in the United States. In Australia, for example, the Therapeutic Goods Administration (TGA) mandates that manufacturers follow a set of GMP identical to pharmaceutical GMP in the United States. As an Australian supplier, USANA is regularly inspected and audited by the TGA to ensure that their GMP standards are met. \n\nAside from meeting the criteria of regular TGA audits, USANA has voluntarily obtained additional third-party verification of GMP status. Since 2006, USANA’s Salt Lake City, Utah, manufacturing facility has been certified to be in compliance with NSF/ANSI Dietary Supplement GMP requirements set forth by NSF International. According to NSF, \"GMP registration reflects [a] continued commitment to ensuring quality and satisfaction and gives companies confidence that their organisation operates in conformance to established GMP.\"\n\nUSANA® Essentials™ (Mega Antioxidant and Chelated Mineral), Procosa® II, Active Calcium™, and the HealthPak™ have all been exhaustively tested by NSF International and have been found to contain all ingredients at the labeled amounts. NSF is an independent, not-for-profit organisation that helps protect consumers by certifying products and writing standards for food, water, and consumer goods. \n\nA number of USANA supplements have also been evaluated and approved by ConsumerLab.com, a leading provider of independent test results and information. \n\nUSANA is a member of the United Natural Products Alliance (UNPA)—an association of dietary supplement and functional food companies that share a commitment to provide consumers with natural health products of superior quality, benefit, and reliability.\n\nResearch Partnerships\nUSANA has partnered with a number of universities to conduct research studies, including the University of Utah, Boston University, and the University of Sydney. In early 2008, USANA announced the results of a large, third-party clinical study completed at the University of Colorado Denver, which confirmed that lifestyle changes involving diet, supplementation, and exercise, can improve metabolic syndrome \n\nIn 2007, USANA announced a 10-year partnership with the Linus Pauling Institute (LPI). Based at Oregon State University, LPI is one of the nation’s first two Centers of Excellence for Research on Complementary and Alternative Medicine designated by the National Center for Complementary and Alternative Medicine of the National Institutes of Health. The Linus Pauling Institute conducts research based on the idea that a balanced and nutritious diet is the key to optimal health. USANA works closely with LPI to explore new products and ingredients and conduct extensive studies on the health benefits associated with key nutrients. \n\nUSANA and The Orthopedic Specialty Hospital (TOSH) began formal research collaboration in 2009, though an informal research partnership existed since 2007. TOSH is a leading facility for orthopedic surgical care, rehabilitation, physical therapy, sports performance training, and nutrition counseling. In addition, TOSH has an extensive research program that includes orthopedic surgery, sports medicine, exercise physiology, sports biomechanics, physical therapy, occupational therapy, athletic sports performance training, and nutrition. Working in close collaboration with scientists, doctors, therapists and students, TOSH works to develop a better understanding of factors that affect human performance, the risk of injury to sports participants of all ages and levels, and optimal medical interventions to help get individuals back to their healthiest as quickly as possible.\n\nA collaboration between the University of Sydney, the Juvenile Diabetes Research Foundation of Australia, and Diabetes Australia—the Glycemic Index Foundation (GIF) backs the GI Symbol Program in Australia. The GI Symbol Program is the only independent worldwide GI certification program requiring foods meet a number of criteria to prove they are a healthy choice within their food group. All USANA Foods carry the GI Symbol in Australia, and all testing data quality has been verified by the GIF.\n\n\nNutritional Hybrid Technology\nSo many pills. So little time. That’s why we came up with Nutritional Hybrid Technology—our state-of-the-art approach to formula design and manufacturing that allows us to combine two tablets into one. Not only does this open the door to further innovation in supplement design and manufacturing, but it simplifies your life by cutting your daily pill intake in half while still giving you full nutritional value. NHT also makes it possible to combine both slow- and quick-release nutrients into one tablet, so you get twice the bang for your buck.\n\n\nPotency GuaranteeDr. Myron Wentz Potency Guarantee\nUSANA is committed to the highest standards of product design and manufacturing, and we guarantee the potency of every nutritional product we sell.\n\nOur company follows internationally accepted Good Manufacturing Practices (GMP) set out for the pharmaceutical industry. As such, we track every detail of product manufacture from start to finish—from the verification of raw materials to final testing of finished products. Standard tests include those for potency, purity, disintegration, weight, hardness, thickness, and stability. Each dietary supplement produced by USANA carries a Potency Guarantee, which ensures that what is stated on the label is actually contained in the product. \n\nFor these reasons and more, you can be confident in the potency and overall quality of USANA products. We truly provide Nutritionals You Can Trust.\n\n\nTake a Tour of USANA\'s Home Office\nUSANA was founded with a mission to manufacture the highest-quality products without compromise—products people can trust. Because poor manufacturing can destroy great science, USANA is one of the few companies to manufacture most of its products in its own state-of-the-art facility. To ensure that the formulas developed in USANA\'s laboratories are produced consistently, the same process is followed each time manufacturing begins.\n\n\n\n\n\nThe Highest Rated Supplements in the World\nIn addition, when compared to 1,500 other products, USANA was named Editor’s Choice, and two products (Essentials and HealthPak) each received a top 5-star rating and Gold Medal of Achievement from NutriSearch Comparative Guide to Nutritional Supplements™, Consumer Edition. \n\n \n\n\nTeam USANA the $1 Million Dollar Athlete Guarantee Program\n\nTeam USANA Athletes\n\nUSANA Health Sciences, a worldwide leader in science-based nutritional products, is proud of its partnership with over 600+ of the world\'s most elite athletes. These partnerships form \"Team USANA\".\n\nTrust is a major issue for athletes competing for a place in the Olympics and other high profile athletic competitions. Taking nutritional supplements to help maintain health shouldn\'t place an athlete at risk for testing positive for a banned substance. Broadly publicised allegations of contaminants in supplements lead many top athletes to wonder if taking supplements will jeopardise their future ability to qualify for competition. In fact, national Olympic committees have warned athletes of the potential danger of contaminants, encouraging them not to consume any nutritional supplements.\n\nTo date, no nutritional supplement company has stepped forward to assume their portion of the liability that a banned substance contamination would create. USANA offers an ironclad solution through its Athlete Guarantee Program. This confident stance in a high stakes venture strengthens our industry-leading position and affirms our commitment to providing \"Nutritionals You Can Trust.\"  \n\nOur Athlete Guarantee Program permits select athletes, some of whom have high profiles and are highly compensated, to enter an agreement with USANA which states that, during the term of the agreement, should the athlete test positive for a banned substance included in World Anti-Doping Agency regulations as a result of taking USANA nutritional products, USANA will compensate that athlete two times their current annual earnings up to $1 million, based on the athlete’s personal level of competition, endorsement, and other income, as well as other factors.\n\nUSANA has earned NSF Certified for Sport® certification for its nutritional products. USANA meets NSF International Certified for Sport™ requirements which is an answer for the professional athletes\' that desire safe dietary supplements. USANA completed the requirements of the NSF Athletic Banned Substances Certification Program receiving NSF\'s Certified for Sport™.  USANA products have been tested and guranteed free of banned substances under the guidelines of Informed-Choice LLC and by a labratory with ISO 17025 accreditation. USANA offers an ironclad solution through its Athlete Guarantee Program. \n\nFollow the the success of USANA Athletes on Facebook: https://www.facebook.com/USANAathletes\n', 'highest-quality-health-products-by-usanas'),
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(19, 1, 2, 'Contact Us', NULL, '', '<p style=\"color:#2f2f2f;font-family:Arial, Helvetica, sans-serif;font-size:12px;\"><span style=\"font-size:large;\">If you have any questions about our company, the services we provide, or the products we offer, just let us know.</span></p>\n<h1 class=\"page_heading_titlepv\" style=\"text-align:left;\">Email:</h1>\n<p style=\"color:#2f2f2f;font-family:Arial, Helvetica, sans-serif;font-size:12px;\"><span style=\"font-size:large;\">support@buynutritionals.co.uk</span></p>\n<h1 class=\"page_heading_titlepv\" style=\"text-align:left;\">Call:</h1>\n<p style=\"color:#2f2f2f;font-family:Arial, Helvetica, sans-serif;font-size:12px;\"><span style=\"font-size:large;\">+44 (0) 02081 331182</span></p>\n<h1 class=\"page_heading_titlepv\" style=\"text-align:left;\">Mailing Address:</h1>\n<p style=\"color:#2f2f2f;font-family:Arial, Helvetica, sans-serif;font-size:12px;\"><span style=\"font-size:large;\">BN Direct Suite 22.<br />30 St Dunstans Street, Kent, CT2 8BZ</span></p>', 'contact-us'),
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(19, 5, 2, 'Contact Us', NULL, '', '<p style=\"color:#2f2f2f;font-family:Arial, Helvetica, sans-serif;font-size:12px;\"><span style=\"font-size:large;\">If you have any questions about our company, the services we provide, or the products we offer, just let us know.</span></p>\n<h1 class=\"page_heading_titlepv\" style=\"text-align:left;\">Email:</h1>\n<p style=\"color:#2f2f2f;font-family:Arial, Helvetica, sans-serif;font-size:12px;\"><span style=\"font-size:large;\">support@buynutritionals.co.uk</span></p>\n<h1 class=\"page_heading_titlepv\" style=\"text-align:left;\">Call:</h1>\n<p style=\"color:#2f2f2f;font-family:Arial, Helvetica, sans-serif;font-size:12px;\"><span style=\"font-size:large;\">+44 (0) 02081 331182</span></p>\n<h1 class=\"page_heading_titlepv\" style=\"text-align:left;\">Mailing Address:</h1>\n<p style=\"color:#2f2f2f;font-family:Arial, Helvetica, sans-serif;font-size:12px;\"><span style=\"font-size:large;\">BN Direct Suite 22.<br />30 St Dunstans Street, Kent, CT2 8BZ</span></p>', 'contact-us'),
(19, 6, 2, 'Contact Us', NULL, '', '<p style=\"color:#2f2f2f;font-family:Arial, Helvetica, sans-serif;font-size:12px;\"><span style=\"font-size:large;\">If you have any questions about our company, the services we provide, or the products we offer, just let us know.</span></p>\n<h1 class=\"page_heading_titlepv\" style=\"text-align:left;\">Email:</h1>\n<p style=\"color:#2f2f2f;font-family:Arial, Helvetica, sans-serif;font-size:12px;\"><span style=\"font-size:large;\">support@buynutritionals.co.uk</span></p>\n<h1 class=\"page_heading_titlepv\" style=\"text-align:left;\">Call:</h1>\n<p style=\"color:#2f2f2f;font-family:Arial, Helvetica, sans-serif;font-size:12px;\"><span style=\"font-size:large;\">+44 (0) 02081 331182</span></p>\n<h1 class=\"page_heading_titlepv\" style=\"text-align:left;\">Mailing Address:</h1>\n<p style=\"color:#2f2f2f;font-family:Arial, Helvetica, sans-serif;font-size:12px;\"><span style=\"font-size:large;\">BN Direct Suite 22.<br />30 St Dunstans Street, Kent, CT2 8BZ</span></p>', 'contact-us'),
(20, 1, 1, 'Sitemap', NULL, '', '<div class=\"container-fluid\">\n<div class=\"row sitemap col-xs-12\">\n<div class=\"col-md-3\">\n<h2>Our Offers</h2>\n<ul>\n<li><a id=\"new-product-page\" href=\"https://www.buynutritionals.co.uk/new-products\" title=\"New products\">New products</a></li>\n<li><a id=\"manufacturer-page\" href=\"https://www.buynutritionals.co.uk/brands\" title=\"Brands\">Brands</a>\n\n</li>\n<li><a id=\"supplier-page\" href=\"https://www.buynutritionals.co.uk/supplier\" title=\"Suppliers\">Suppliers</a></li>\n</ul>\n</div>\n<div class=\"col-md-3\">\n<h2>Categories</h2>\n<ul>\n<li><a id=\"category-page-10\" href=\"https://www.buynutritionals.co.uk/10-home\" title=\"Home\">Home</a>\n<ul>\n<li><a id=\"category-page-15\" href=\"https://www.buynutritionals.co.uk/15-usana-cellsentials\" title=\"USANA Cellsentials\">USANA Cellsentials</a></li>\n<li><a id=\"category-page-16\" href=\"https://www.buynutritionals.co.uk/16-usana-body-rox\" title=\"USANA  Body Rox\">USANA Body Rox</a></li>\n<li><a id=\"category-page-18\" href=\"https://www.buynutritionals.co.uk/18-home\" title=\"Home\">Home</a></li>\n<li><a id=\"category-page-22\" href=\"https://www.buynutritionals.co.uk/22-usana-healthpak\" title=\"USANA Healthpak\">USANA Healthpak</a></li>\n<li><a id=\"category-page-25\" href=\"https://www.buynutritionals.co.uk/25-usana-optimizers\" title=\"USANA Optimizers\">USANA Optimizers</a></li>\n<li><a id=\"category-page-26\" href=\"https://www.buynutritionals.co.uk/26-usana-diet-energy\" title=\"USANA Diet &amp; Energy\">USANA Diet &amp; Energy</a></li>\n<li><a id=\"category-page-27\" href=\"https://www.buynutritionals.co.uk/27-usana-celavive\" title=\"USANA  Celavive\">USANA Celavive</a></li>\n<li><a id=\"category-page-32\" href=\"https://www.buynutritionals.co.uk/32-usana-diet-and-energy\" title=\"USANA Diet and Energy\">USANA Diet and Energy</a></li>\n</ul>\n</li>\n</ul>\n</div>\n<div class=\"col-md-3\">\n<h2>Your account</h2>\n<ul>\n<li><a id=\"login-page\" href=\"https://www.buynutritionals.co.uk/login\" title=\"Log in\">Log in</a></li>\n<li><a id=\"register-page\" href=\"https://www.buynutritionals.co.uk/login\" title=\"Create new account\">Create new account</a></li>\n</ul>\n</div>\n<div class=\"col-md-3\">\n<h2>Pages</h2>\n<ul>\n<li><a id=\"cms-page-1\" href=\"https://www.buynutritionals.co.uk/content/1-delivery\" title=\"Delivery\">Delivery</a></li>\n<li><a id=\"cms-page-2\" href=\"https://www.buynutritionals.co.uk/content/2-legal-notice\" title=\"Legal Notice\">Legal Notice</a></li>\n<li><a id=\"cms-page-3\" href=\"https://www.buynutritionals.co.uk/content/3-terms-and-conditions-of-use\" title=\"Terms and conditions of use\">Terms and conditions of use</a></li>\n<li><a id=\"cms-page-4\" href=\"https://www.buynutritionals.co.uk/content/4-about-us\" title=\"About Us\">About Us</a></li>\n<li><a id=\"cms-page-5\" href=\"https://www.buynutritionals.co.uk/content/5-secure-payment\" title=\"Secure payment\">Secure payment</a></li>\n<li><a id=\"cms-page-19\" href=\"https://www.buynutritionals.co.uk/content/19-contact-us\" title=\"Contact Us\">Contact Us</a></li>\n<li><a id=\"cms-page-20\" href=\"https://www.buynutritionals.co.uk/content/20-sitemap\" title=\"Sitemap\">Sitemap</a></li>\n<li><a id=\"cms-page-21\" href=\"https://www.buynutritionals.co.uk/content/21-faqs\" title=\"FAQs\">FAQs</a></li>\n<li><a id=\"cms-page-22\" href=\"https://www.buynutritionals.co.uk/content/22-terms-of-use\" title=\"Terms of Use\">Terms of Use</a></li>\n<li><a id=\"cms-page-23\" href=\"https://www.buynutritionals.co.uk/content/23-mobile-version\" title=\"Mobile Version\">Mobile Version</a></li>\n<li><a id=\"cms-page-24\" href=\"https://www.buynutritionals.co.uk/content/24-privacy-policy\" title=\"Privacy Policy\">Privacy Policy</a></li>\n<li><a id=\"cms-page-25\" href=\"https://www.buynutritionals.co.uk/content/25-return-policy\" title=\"Return Policy\">Return Policy</a></li>\n<li><a id=\"cms-page-26\" href=\"https://www.buynutritionals.co.uk/content/26-payment-method\" title=\"Payment Method\">Payment Method</a></li>\n<li><a id=\"cms-page-27\" href=\"https://www.buynutritionals.co.uk/content/27-shipping-policy\" title=\"Shipping Policy\">Shipping Policy</a></li>\n<li><a id=\"cms-page-28\" href=\"https://www.buynutritionals.co.uk/content/28-usana-difference\" title=\"USANA Difference\">USANA Difference</a></li>\n<li><a id=\"cms-page-29\" href=\"https://www.buynutritionals.co.uk/content/29-right-to-cancel\" title=\"Right to cancel\">Right to cancel</a></li>\n<li><a id=\"cms-page-30\" href=\"https://www.buynutritionals.co.uk/content/30-use-of-cookies\" title=\"Use of Cookies\">Use of Cookies</a></li>\n<li><a id=\"cms-page-32\" href=\"https://www.buynutritionals.co.uk/content/32-new-collection\" title=\"New Collection\">New Collection</a></li>\n<li><a id=\"cms-page-33\" href=\"https://www.buynutritionals.co.uk/content/33-latest-news\" title=\"Latest News\">Latest News</a></li>\n<li><a id=\"cms-page-35\" href=\"https://www.buynutritionals.co.uk/content/35-3-ways-to-save\" title=\"3 Ways to Save\">3 Ways to Save</a></li>\n<li><a id=\"cms-page-36\" href=\"https://www.buynutritionals.co.uk/content/36-take-a-health-test\" title=\"Take a Health Test\">Take a Health Test</a></li>\n<li><a id=\"cms-page-39\" href=\"https://www.buynutritionals.co.uk/content/39-contact-us\" title=\"Contact Us\">Contact Us</a></li>\n<li><a id=\"cms-page-42\" href=\"https://www.buynutritionals.co.uk/content/42-data-protection-policy\" title=\"Data Protection Policy\">Data Protection Policy</a></li>\n<li><a id=\"stores-page\" href=\"https://www.buynutritionals.co.uk/stores\" title=\"Our stores\">Our stores</a></li>\n<li><a id=\"contact-page\" href=\"https://www.buynutritionals.co.uk/contact-us\" title=\"Contact us\">Contact us</a></li>\n<li><a id=\"sitemap-page\" href=\"https://www.buynutritionals.co.uk/sitemap\" title=\"Sitemap\">Sitemap</a></li>\n</ul>\n</div>\n</div>\n</div>', 'sitemap'),
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(20, 5, 1, 'Sitemap', NULL, '', '<div class=\"container-fluid\">\n<div class=\"row sitemap col-xs-12\">\n<div class=\"col-md-3\">\n<h2>Our Offers</h2>\n<ul>\n<li><a id=\"new-product-page\" href=\"https://www.buynutritionals.co.uk/new-products\" title=\"New products\">New products</a></li>\n<li><a id=\"manufacturer-page\" href=\"https://www.buynutritionals.co.uk/brands\" title=\"Brands\">Brands</a>\n\n</li>\n<li><a id=\"supplier-page\" href=\"https://www.buynutritionals.co.uk/supplier\" title=\"Suppliers\">Suppliers</a></li>\n</ul>\n</div>\n<div class=\"col-md-3\">\n<h2>Categories</h2>\n<ul>\n<li><a id=\"category-page-10\" href=\"https://www.buynutritionals.co.uk/10-home\" title=\"Home\">Home</a>\n<ul>\n<li><a id=\"category-page-15\" href=\"https://www.buynutritionals.co.uk/15-usana-cellsentials\" title=\"USANA Cellsentials\">USANA Cellsentials</a></li>\n<li><a id=\"category-page-16\" href=\"https://www.buynutritionals.co.uk/16-usana-body-rox\" title=\"USANA  Body Rox\">USANA Body Rox</a></li>\n<li><a id=\"category-page-18\" href=\"https://www.buynutritionals.co.uk/18-home\" title=\"Home\">Home</a></li>\n<li><a id=\"category-page-22\" href=\"https://www.buynutritionals.co.uk/22-usana-healthpak\" title=\"USANA Healthpak\">USANA Healthpak</a></li>\n<li><a id=\"category-page-25\" href=\"https://www.buynutritionals.co.uk/25-usana-optimizers\" title=\"USANA Optimizers\">USANA Optimizers</a></li>\n<li><a id=\"category-page-26\" href=\"https://www.buynutritionals.co.uk/26-usana-diet-energy\" title=\"USANA Diet &amp; Energy\">USANA Diet &amp; Energy</a></li>\n<li><a id=\"category-page-27\" href=\"https://www.buynutritionals.co.uk/27-usana-celavive\" title=\"USANA  Celavive\">USANA Celavive</a></li>\n<li><a id=\"category-page-32\" href=\"https://www.buynutritionals.co.uk/32-usana-diet-and-energy\" title=\"USANA Diet and Energy\">USANA Diet and Energy</a></li>\n</ul>\n</li>\n</ul>\n</div>\n<div class=\"col-md-3\">\n<h2>Your account</h2>\n<ul>\n<li><a id=\"login-page\" href=\"https://www.buynutritionals.co.uk/login\" title=\"Log in\">Log in</a></li>\n<li><a id=\"register-page\" href=\"https://www.buynutritionals.co.uk/login\" title=\"Create new account\">Create new account</a></li>\n</ul>\n</div>\n<div class=\"col-md-3\">\n<h2>Pages</h2>\n<ul>\n<li><a id=\"cms-page-1\" href=\"https://www.buynutritionals.co.uk/content/1-delivery\" title=\"Delivery\">Delivery</a></li>\n<li><a id=\"cms-page-2\" href=\"https://www.buynutritionals.co.uk/content/2-legal-notice\" title=\"Legal Notice\">Legal Notice</a></li>\n<li><a id=\"cms-page-3\" href=\"https://www.buynutritionals.co.uk/content/3-terms-and-conditions-of-use\" title=\"Terms and conditions of use\">Terms and conditions of use</a></li>\n<li><a id=\"cms-page-4\" href=\"https://www.buynutritionals.co.uk/content/4-about-us\" title=\"About Us\">About Us</a></li>\n<li><a id=\"cms-page-5\" href=\"https://www.buynutritionals.co.uk/content/5-secure-payment\" title=\"Secure payment\">Secure payment</a></li>\n<li><a id=\"cms-page-19\" href=\"https://www.buynutritionals.co.uk/content/19-contact-us\" title=\"Contact Us\">Contact Us</a></li>\n<li><a id=\"cms-page-20\" href=\"https://www.buynutritionals.co.uk/content/20-sitemap\" title=\"Sitemap\">Sitemap</a></li>\n<li><a id=\"cms-page-21\" href=\"https://www.buynutritionals.co.uk/content/21-faqs\" title=\"FAQs\">FAQs</a></li>\n<li><a id=\"cms-page-22\" href=\"https://www.buynutritionals.co.uk/content/22-terms-of-use\" title=\"Terms of Use\">Terms of Use</a></li>\n<li><a id=\"cms-page-23\" href=\"https://www.buynutritionals.co.uk/content/23-mobile-version\" title=\"Mobile Version\">Mobile Version</a></li>\n<li><a id=\"cms-page-24\" href=\"https://www.buynutritionals.co.uk/content/24-privacy-policy\" title=\"Privacy Policy\">Privacy Policy</a></li>\n<li><a id=\"cms-page-25\" href=\"https://www.buynutritionals.co.uk/content/25-return-policy\" title=\"Return Policy\">Return Policy</a></li>\n<li><a id=\"cms-page-26\" href=\"https://www.buynutritionals.co.uk/content/26-payment-method\" title=\"Payment Method\">Payment Method</a></li>\n<li><a id=\"cms-page-27\" href=\"https://www.buynutritionals.co.uk/content/27-shipping-policy\" title=\"Shipping Policy\">Shipping Policy</a></li>\n<li><a id=\"cms-page-28\" href=\"https://www.buynutritionals.co.uk/content/28-usana-difference\" title=\"USANA Difference\">USANA Difference</a></li>\n<li><a id=\"cms-page-29\" href=\"https://www.buynutritionals.co.uk/content/29-right-to-cancel\" title=\"Right to cancel\">Right to cancel</a></li>\n<li><a id=\"cms-page-30\" href=\"https://www.buynutritionals.co.uk/content/30-use-of-cookies\" title=\"Use of Cookies\">Use of Cookies</a></li>\n<li><a id=\"cms-page-32\" href=\"https://www.buynutritionals.co.uk/content/32-new-collection\" title=\"New Collection\">New Collection</a></li>\n<li><a id=\"cms-page-33\" href=\"https://www.buynutritionals.co.uk/content/33-latest-news\" title=\"Latest News\">Latest News</a></li>\n<li><a id=\"cms-page-35\" href=\"https://www.buynutritionals.co.uk/content/35-3-ways-to-save\" title=\"3 Ways to Save\">3 Ways to Save</a></li>\n<li><a id=\"cms-page-36\" href=\"https://www.buynutritionals.co.uk/content/36-take-a-health-test\" title=\"Take a Health Test\">Take a Health Test</a></li>\n<li><a id=\"cms-page-39\" href=\"https://www.buynutritionals.co.uk/content/39-contact-us\" title=\"Contact Us\">Contact Us</a></li>\n<li><a id=\"cms-page-42\" href=\"https://www.buynutritionals.co.uk/content/42-data-protection-policy\" title=\"Data Protection Policy\">Data Protection Policy</a></li>\n<li><a id=\"stores-page\" href=\"https://www.buynutritionals.co.uk/stores\" title=\"Our stores\">Our stores</a></li>\n<li><a id=\"contact-page\" href=\"https://www.buynutritionals.co.uk/contact-us\" title=\"Contact us\">Contact us</a></li>\n<li><a id=\"sitemap-page\" href=\"https://www.buynutritionals.co.uk/sitemap\" title=\"Sitemap\">Sitemap</a></li>\n</ul>\n</div>\n</div>\n</div>', 'sitemap'),
(20, 6, 1, 'Sitemap', NULL, '', '<div class=\"container-fluid\">\n<div class=\"row sitemap col-xs-12\">\n<div class=\"col-md-3\">\n<h2>Our Offers</h2>\n<ul>\n<li><a id=\"new-product-page\" href=\"https://www.buynutritionals.co.uk/new-products\" title=\"New products\">New products</a></li>\n<li><a id=\"manufacturer-page\" href=\"https://www.buynutritionals.co.uk/brands\" title=\"Brands\">Brands</a>\n\n</li>\n<li><a id=\"supplier-page\" href=\"https://www.buynutritionals.co.uk/supplier\" title=\"Suppliers\">Suppliers</a></li>\n</ul>\n</div>\n<div class=\"col-md-3\">\n<h2>Categories</h2>\n<ul>\n<li><a id=\"category-page-10\" href=\"https://www.buynutritionals.co.uk/10-home\" title=\"Home\">Home</a>\n<ul>\n<li><a id=\"category-page-15\" href=\"https://www.buynutritionals.co.uk/15-usana-cellsentials\" title=\"USANA Cellsentials\">USANA Cellsentials</a></li>\n<li><a id=\"category-page-16\" href=\"https://www.buynutritionals.co.uk/16-usana-body-rox\" title=\"USANA  Body Rox\">USANA Body Rox</a></li>\n<li><a id=\"category-page-18\" href=\"https://www.buynutritionals.co.uk/18-home\" title=\"Home\">Home</a></li>\n<li><a id=\"category-page-22\" href=\"https://www.buynutritionals.co.uk/22-usana-healthpak\" title=\"USANA Healthpak\">USANA Healthpak</a></li>\n<li><a id=\"category-page-25\" href=\"https://www.buynutritionals.co.uk/25-usana-optimizers\" title=\"USANA Optimizers\">USANA Optimizers</a></li>\n<li><a id=\"category-page-26\" href=\"https://www.buynutritionals.co.uk/26-usana-diet-energy\" title=\"USANA Diet &amp; Energy\">USANA Diet &amp; Energy</a></li>\n<li><a id=\"category-page-27\" href=\"https://www.buynutritionals.co.uk/27-usana-celavive\" title=\"USANA  Celavive\">USANA Celavive</a></li>\n<li><a id=\"category-page-32\" href=\"https://www.buynutritionals.co.uk/32-usana-diet-and-energy\" title=\"USANA Diet and Energy\">USANA Diet and Energy</a></li>\n</ul>\n</li>\n</ul>\n</div>\n<div class=\"col-md-3\">\n<h2>Your account</h2>\n<ul>\n<li><a id=\"login-page\" href=\"https://www.buynutritionals.co.uk/login\" title=\"Log in\">Log in</a></li>\n<li><a id=\"register-page\" href=\"https://www.buynutritionals.co.uk/login\" title=\"Create new account\">Create new account</a></li>\n</ul>\n</div>\n<div class=\"col-md-3\">\n<h2>Pages</h2>\n<ul>\n<li><a id=\"cms-page-1\" href=\"https://www.buynutritionals.co.uk/content/1-delivery\" title=\"Delivery\">Delivery</a></li>\n<li><a id=\"cms-page-2\" href=\"https://www.buynutritionals.co.uk/content/2-legal-notice\" title=\"Legal Notice\">Legal Notice</a></li>\n<li><a id=\"cms-page-3\" href=\"https://www.buynutritionals.co.uk/content/3-terms-and-conditions-of-use\" title=\"Terms and conditions of use\">Terms and conditions of use</a></li>\n<li><a id=\"cms-page-4\" href=\"https://www.buynutritionals.co.uk/content/4-about-us\" title=\"About Us\">About Us</a></li>\n<li><a id=\"cms-page-5\" href=\"https://www.buynutritionals.co.uk/content/5-secure-payment\" title=\"Secure payment\">Secure payment</a></li>\n<li><a id=\"cms-page-19\" href=\"https://www.buynutritionals.co.uk/content/19-contact-us\" title=\"Contact Us\">Contact Us</a></li>\n<li><a id=\"cms-page-20\" href=\"https://www.buynutritionals.co.uk/content/20-sitemap\" title=\"Sitemap\">Sitemap</a></li>\n<li><a id=\"cms-page-21\" href=\"https://www.buynutritionals.co.uk/content/21-faqs\" title=\"FAQs\">FAQs</a></li>\n<li><a id=\"cms-page-22\" href=\"https://www.buynutritionals.co.uk/content/22-terms-of-use\" title=\"Terms of Use\">Terms of Use</a></li>\n<li><a id=\"cms-page-23\" href=\"https://www.buynutritionals.co.uk/content/23-mobile-version\" title=\"Mobile Version\">Mobile Version</a></li>\n<li><a id=\"cms-page-24\" href=\"https://www.buynutritionals.co.uk/content/24-privacy-policy\" title=\"Privacy Policy\">Privacy Policy</a></li>\n<li><a id=\"cms-page-25\" href=\"https://www.buynutritionals.co.uk/content/25-return-policy\" title=\"Return Policy\">Return Policy</a></li>\n<li><a id=\"cms-page-26\" href=\"https://www.buynutritionals.co.uk/content/26-payment-method\" title=\"Payment Method\">Payment Method</a></li>\n<li><a id=\"cms-page-27\" href=\"https://www.buynutritionals.co.uk/content/27-shipping-policy\" title=\"Shipping Policy\">Shipping Policy</a></li>\n<li><a id=\"cms-page-28\" href=\"https://www.buynutritionals.co.uk/content/28-usana-difference\" title=\"USANA Difference\">USANA Difference</a></li>\n<li><a id=\"cms-page-29\" href=\"https://www.buynutritionals.co.uk/content/29-right-to-cancel\" title=\"Right to cancel\">Right to cancel</a></li>\n<li><a id=\"cms-page-30\" href=\"https://www.buynutritionals.co.uk/content/30-use-of-cookies\" title=\"Use of Cookies\">Use of Cookies</a></li>\n<li><a id=\"cms-page-32\" href=\"https://www.buynutritionals.co.uk/content/32-new-collection\" title=\"New Collection\">New Collection</a></li>\n<li><a id=\"cms-page-33\" href=\"https://www.buynutritionals.co.uk/content/33-latest-news\" title=\"Latest News\">Latest News</a></li>\n<li><a id=\"cms-page-35\" href=\"https://www.buynutritionals.co.uk/content/35-3-ways-to-save\" title=\"3 Ways to Save\">3 Ways to Save</a></li>\n<li><a id=\"cms-page-36\" href=\"https://www.buynutritionals.co.uk/content/36-take-a-health-test\" title=\"Take a Health Test\">Take a Health Test</a></li>\n<li><a id=\"cms-page-39\" href=\"https://www.buynutritionals.co.uk/content/39-contact-us\" title=\"Contact Us\">Contact Us</a></li>\n<li><a id=\"cms-page-42\" href=\"https://www.buynutritionals.co.uk/content/42-data-protection-policy\" title=\"Data Protection Policy\">Data Protection Policy</a></li>\n<li><a id=\"stores-page\" href=\"https://www.buynutritionals.co.uk/stores\" title=\"Our stores\">Our stores</a></li>\n<li><a id=\"contact-page\" href=\"https://www.buynutritionals.co.uk/contact-us\" title=\"Contact us\">Contact us</a></li>\n<li><a id=\"sitemap-page\" href=\"https://www.buynutritionals.co.uk/sitemap\" title=\"Sitemap\">Sitemap</a></li>\n</ul>\n</div>\n</div>\n</div>', 'sitemap'),
(20, 1, 2, 'Sitemap', NULL, '', '<div class=\"container-fluid\">\n<div class=\"row sitemap col-xs-12\">\n<div class=\"col-md-3\">\n<h2>Our Offers</h2>\n<ul>\n<li><a id=\"new-product-page\" href=\"https://www.buynutritionals.co.uk/new-products\" title=\"New products\">New products</a></li>\n<li><a id=\"manufacturer-page\" href=\"https://www.buynutritionals.co.uk/brands\" title=\"Brands\">Brands</a></li>\n<li><a id=\"supplier-page\" href=\"https://www.buynutritionals.co.uk/supplier\" title=\"Suppliers\">Suppliers</a></li>\n</ul>\n</div>\n<div class=\"col-md-3\">\n<h2>Categories</h2>\n<ul>\n<li><a id=\"category-page-10\" href=\"https://www.buynutritionals.co.uk/10-home\" title=\"Home\">Home</a>\n<ul>\n<li><a id=\"category-page-15\" href=\"https://www.buynutritionals.co.uk/15-usana-cellsentials\" title=\"USANA Cellsentials\">USANA Cellsentials</a></li>\n<li><a id=\"category-page-16\" href=\"https://www.buynutritionals.co.uk/16-usana-body-rox\" title=\"USANA  Body Rox\">USANA Body Rox</a></li>\n<li><a id=\"category-page-22\" href=\"https://www.buynutritionals.co.uk/22-usana-healthpak\" title=\"USANA Healthpak\">USANA Healthpak</a></li>\n<li><a id=\"category-page-25\" href=\"https://www.buynutritionals.co.uk/25-usana-optimizers\" title=\"USANA Optimizers\">USANA Optimizers</a></li>\n<li><a id=\"category-page-26\" href=\"https://www.buynutritionals.co.uk/26-usana-diet-energy\" title=\"USANA Diet &amp; Energy\">USANA Diet &amp; Energy</a></li>\n<li><a id=\"category-page-27\" href=\"https://www.buynutritionals.co.uk/27-usana-celavive\" title=\"USANA  Celavive\">USANA Celavive</a></li>\n<li><a id=\"category-page-32\" href=\"https://www.buynutritionals.co.uk/32-usana-diet-and-energy\" title=\"USANA Diet and Energy\">USANA Diet and Energy</a></li>\n</ul>\n</li>\n</ul>\n</div>\n<div class=\"col-md-3\">\n<h2>Your account</h2>\n<ul>\n<li><a id=\"login-page\" href=\"https://www.buynutritionals.co.uk/login\" title=\"Log in\">Log in</a></li>\n<li><a id=\"register-page\" href=\"https://www.buynutritionals.co.uk/login\" title=\"Create new account\">Create new account</a></li>\n</ul>\n</div>\n<div class=\"col-md-3\">\n<h2>Pages</h2>\n<ul>\n<li><a id=\"cms-page-1\" href=\"https://www.buynutritionals.co.uk/content/1-delivery\" title=\"Delivery\">Delivery</a></li>\n<li><a id=\"cms-page-2\" href=\"https://www.buynutritionals.co.uk/content/2-legal-notice\" title=\"Legal Notice\">Legal Notice</a></li>\n<li><a id=\"cms-page-3\" href=\"https://www.buynutritionals.co.uk/content/3-terms-and-conditions-of-use\" title=\"Terms and conditions of use\">Terms and conditions of use</a></li>\n<li><a id=\"cms-page-4\" href=\"https://www.buynutritionals.co.uk/content/4-about-us\" title=\"About Us\">About Us</a></li>\n<li><a id=\"cms-page-5\" href=\"https://www.buynutritionals.co.uk/content/5-secure-payment\" title=\"Secure payment\">Secure payment</a></li>\n<li><a id=\"cms-page-19\" href=\"https://www.buynutritionals.co.uk/content/19-contact-us\" title=\"Contact Us\">Contact Us</a></li>\n<li><a id=\"cms-page-20\" href=\"https://www.buynutritionals.co.uk/content/20-sitemap\" title=\"Sitemap\">Sitemap</a></li>\n<li><a id=\"cms-page-21\" href=\"https://www.buynutritionals.co.uk/content/21-faqs\" title=\"FAQs\">FAQs</a></li>\n<li><a id=\"cms-page-22\" href=\"https://www.buynutritionals.co.uk/content/22-terms-of-use\" title=\"Terms of Use\">Terms of Use</a></li>\n<li><a id=\"cms-page-23\" href=\"https://www.buynutritionals.co.uk/content/23-mobile-version\" title=\"Mobile Version\">Mobile Version</a></li>\n<li><a id=\"cms-page-24\" href=\"https://www.buynutritionals.co.uk/content/24-privacy-policy\" title=\"Privacy Policy\">Privacy Policy</a></li>\n<li><a id=\"cms-page-25\" href=\"https://www.buynutritionals.co.uk/content/25-return-policy\" title=\"Return Policy\">Return Policy</a></li>\n<li><a id=\"cms-page-26\" href=\"https://www.buynutritionals.co.uk/content/26-payment-method\" title=\"Payment Method\">Payment Method</a></li>\n<li><a id=\"cms-page-27\" href=\"https://www.buynutritionals.co.uk/content/27-shipping-policy\" title=\"Shipping Policy\">Shipping Policy</a></li>\n<li><a id=\"cms-page-28\" href=\"https://www.buynutritionals.co.uk/content/28-usana-difference\" title=\"USANA Difference\">USANA Difference</a></li>\n<li><a id=\"cms-page-29\" href=\"https://www.buynutritionals.co.uk/content/29-right-to-cancel\" title=\"Right to cancel\">Right to cancel</a></li>\n<li><a id=\"cms-page-30\" href=\"https://www.buynutritionals.co.uk/content/30-use-of-cookies\" title=\"Use of Cookies\">Use of Cookies</a></li>\n<li><a id=\"cms-page-32\" href=\"https://www.buynutritionals.co.uk/content/32-new-collection\" title=\"New Collection\">New Collection</a></li>\n<li><a id=\"cms-page-33\" href=\"https://www.buynutritionals.co.uk/content/33-latest-news\" title=\"Latest News\">Latest News</a></li>\n<li><a id=\"cms-page-35\" href=\"https://www.buynutritionals.co.uk/content/35-3-ways-to-save\" title=\"3 Ways to Save\">3 Ways to Save</a></li>\n<li><a id=\"cms-page-36\" href=\"https://www.buynutritionals.co.uk/content/36-take-a-health-test\" title=\"Take a Health Test\">Take a Health Test</a></li>\n<li><a id=\"cms-page-42\" href=\"https://www.buynutritionals.co.uk/content/42-data-protection-policy\" title=\"Data Protection Policy\">Data Protection Policy</a></li>\n<li><a id=\"stores-page\" href=\"https://www.buynutritionals.co.uk/stores\" title=\"Our stores\">Our stores</a></li>\n</ul>\n</div>\n</div>\n</div>', 'sitemap'),
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(20, 4, 2, 'Sitemap', '', '', '', 'sitemap'),
(20, 5, 2, 'Sitemap', NULL, '', '<div class=\"container-fluid\">\n<div class=\"row sitemap col-xs-12\">\n<div class=\"col-md-3\">\n<h2>Our Offers</h2>\n<ul>\n<li><a id=\"new-product-page\" href=\"https://www.buynutritionals.co.uk/new-products\" title=\"New products\">New products</a></li>\n<li><a id=\"manufacturer-page\" href=\"https://www.buynutritionals.co.uk/brands\" title=\"Brands\">Brands</a></li>\n<li><a id=\"supplier-page\" href=\"https://www.buynutritionals.co.uk/supplier\" title=\"Suppliers\">Suppliers</a></li>\n</ul>\n</div>\n<div class=\"col-md-3\">\n<h2>Categories</h2>\n<ul>\n<li><a id=\"category-page-10\" href=\"https://www.buynutritionals.co.uk/10-home\" title=\"Home\">Home</a>\n<ul>\n<li><a id=\"category-page-15\" href=\"https://www.buynutritionals.co.uk/15-usana-cellsentials\" title=\"USANA Cellsentials\">USANA Cellsentials</a></li>\n<li><a id=\"category-page-16\" href=\"https://www.buynutritionals.co.uk/16-usana-body-rox\" title=\"USANA  Body Rox\">USANA Body Rox</a></li>\n<li><a id=\"category-page-22\" href=\"https://www.buynutritionals.co.uk/22-usana-healthpak\" title=\"USANA Healthpak\">USANA Healthpak</a></li>\n<li><a id=\"category-page-25\" href=\"https://www.buynutritionals.co.uk/25-usana-optimizers\" title=\"USANA Optimizers\">USANA Optimizers</a></li>\n<li><a id=\"category-page-26\" href=\"https://www.buynutritionals.co.uk/26-usana-diet-energy\" title=\"USANA Diet &amp; Energy\">USANA Diet &amp; Energy</a></li>\n<li><a id=\"category-page-27\" href=\"https://www.buynutritionals.co.uk/27-usana-celavive\" title=\"USANA  Celavive\">USANA Celavive</a></li>\n<li><a id=\"category-page-32\" href=\"https://www.buynutritionals.co.uk/32-usana-diet-and-energy\" title=\"USANA Diet and Energy\">USANA Diet and Energy</a></li>\n</ul>\n</li>\n</ul>\n</div>\n<div class=\"col-md-3\">\n<h2>Your account</h2>\n<ul>\n<li><a id=\"login-page\" href=\"https://www.buynutritionals.co.uk/login\" title=\"Log in\">Log in</a></li>\n<li><a id=\"register-page\" href=\"https://www.buynutritionals.co.uk/login\" title=\"Create new account\">Create new account</a></li>\n</ul>\n</div>\n<div class=\"col-md-3\">\n<h2>Pages</h2>\n<ul>\n<li><a id=\"cms-page-1\" href=\"https://www.buynutritionals.co.uk/content/1-delivery\" title=\"Delivery\">Delivery</a></li>\n<li><a id=\"cms-page-2\" href=\"https://www.buynutritionals.co.uk/content/2-legal-notice\" title=\"Legal Notice\">Legal Notice</a></li>\n<li><a id=\"cms-page-3\" href=\"https://www.buynutritionals.co.uk/content/3-terms-and-conditions-of-use\" title=\"Terms and conditions of use\">Terms and conditions of use</a></li>\n<li><a id=\"cms-page-4\" href=\"https://www.buynutritionals.co.uk/content/4-about-us\" title=\"About Us\">About Us</a></li>\n<li><a id=\"cms-page-5\" href=\"https://www.buynutritionals.co.uk/content/5-secure-payment\" title=\"Secure payment\">Secure payment</a></li>\n<li><a id=\"cms-page-19\" href=\"https://www.buynutritionals.co.uk/content/19-contact-us\" title=\"Contact Us\">Contact Us</a></li>\n<li><a id=\"cms-page-20\" href=\"https://www.buynutritionals.co.uk/content/20-sitemap\" title=\"Sitemap\">Sitemap</a></li>\n<li><a id=\"cms-page-21\" href=\"https://www.buynutritionals.co.uk/content/21-faqs\" title=\"FAQs\">FAQs</a></li>\n<li><a id=\"cms-page-22\" href=\"https://www.buynutritionals.co.uk/content/22-terms-of-use\" title=\"Terms of Use\">Terms of Use</a></li>\n<li><a id=\"cms-page-23\" href=\"https://www.buynutritionals.co.uk/content/23-mobile-version\" title=\"Mobile Version\">Mobile Version</a></li>\n<li><a id=\"cms-page-24\" href=\"https://www.buynutritionals.co.uk/content/24-privacy-policy\" title=\"Privacy Policy\">Privacy Policy</a></li>\n<li><a id=\"cms-page-25\" href=\"https://www.buynutritionals.co.uk/content/25-return-policy\" title=\"Return Policy\">Return Policy</a></li>\n<li><a id=\"cms-page-26\" href=\"https://www.buynutritionals.co.uk/content/26-payment-method\" title=\"Payment Method\">Payment Method</a></li>\n<li><a id=\"cms-page-27\" href=\"https://www.buynutritionals.co.uk/content/27-shipping-policy\" title=\"Shipping Policy\">Shipping Policy</a></li>\n<li><a id=\"cms-page-28\" href=\"https://www.buynutritionals.co.uk/content/28-usana-difference\" title=\"USANA Difference\">USANA Difference</a></li>\n<li><a id=\"cms-page-29\" href=\"https://www.buynutritionals.co.uk/content/29-right-to-cancel\" title=\"Right to cancel\">Right to cancel</a></li>\n<li><a id=\"cms-page-30\" href=\"https://www.buynutritionals.co.uk/content/30-use-of-cookies\" title=\"Use of Cookies\">Use of Cookies</a></li>\n<li><a id=\"cms-page-32\" href=\"https://www.buynutritionals.co.uk/content/32-new-collection\" title=\"New Collection\">New Collection</a></li>\n<li><a id=\"cms-page-33\" href=\"https://www.buynutritionals.co.uk/content/33-latest-news\" title=\"Latest News\">Latest News</a></li>\n<li><a id=\"cms-page-35\" href=\"https://www.buynutritionals.co.uk/content/35-3-ways-to-save\" title=\"3 Ways to Save\">3 Ways to Save</a></li>\n<li><a id=\"cms-page-36\" href=\"https://www.buynutritionals.co.uk/content/36-take-a-health-test\" title=\"Take a Health Test\">Take a Health Test</a></li>\n<li><a id=\"cms-page-42\" href=\"https://www.buynutritionals.co.uk/content/42-data-protection-policy\" title=\"Data Protection Policy\">Data Protection Policy</a></li>\n<li><a id=\"stores-page\" href=\"https://www.buynutritionals.co.uk/stores\" title=\"Our stores\">Our stores</a></li>\n</ul>\n</div>\n</div>\n</div>', 'sitemap');
INSERT INTO `xio8d_cms_lang` (`id_cms`, `id_lang`, `id_shop`, `meta_title`, `head_seo_title`, `meta_description`, `content`, `link_rewrite`) VALUES
(20, 6, 2, 'Sitemap', NULL, '', '<div class=\"container-fluid\">\n<div class=\"row sitemap col-xs-12\">\n<div class=\"col-md-3\">\n<h2>Our Offers</h2>\n<ul>\n<li><a id=\"new-product-page\" href=\"https://www.buynutritionals.co.uk/new-products\" title=\"New products\">New products</a></li>\n<li><a id=\"manufacturer-page\" href=\"https://www.buynutritionals.co.uk/brands\" title=\"Brands\">Brands</a></li>\n<li><a id=\"supplier-page\" href=\"https://www.buynutritionals.co.uk/supplier\" title=\"Suppliers\">Suppliers</a></li>\n</ul>\n</div>\n<div class=\"col-md-3\">\n<h2>Categories</h2>\n<ul>\n<li><a id=\"category-page-10\" href=\"https://www.buynutritionals.co.uk/10-home\" title=\"Home\">Home</a>\n<ul>\n<li><a id=\"category-page-15\" href=\"https://www.buynutritionals.co.uk/15-usana-cellsentials\" title=\"USANA Cellsentials\">USANA Cellsentials</a></li>\n<li><a id=\"category-page-16\" href=\"https://www.buynutritionals.co.uk/16-usana-body-rox\" title=\"USANA  Body Rox\">USANA Body Rox</a></li>\n<li><a id=\"category-page-22\" href=\"https://www.buynutritionals.co.uk/22-usana-healthpak\" title=\"USANA Healthpak\">USANA Healthpak</a></li>\n<li><a id=\"category-page-25\" href=\"https://www.buynutritionals.co.uk/25-usana-optimizers\" title=\"USANA Optimizers\">USANA Optimizers</a></li>\n<li><a id=\"category-page-26\" href=\"https://www.buynutritionals.co.uk/26-usana-diet-energy\" title=\"USANA Diet &amp; Energy\">USANA Diet &amp; Energy</a></li>\n<li><a id=\"category-page-27\" href=\"https://www.buynutritionals.co.uk/27-usana-celavive\" title=\"USANA  Celavive\">USANA Celavive</a></li>\n<li><a id=\"category-page-32\" href=\"https://www.buynutritionals.co.uk/32-usana-diet-and-energy\" title=\"USANA Diet and Energy\">USANA Diet and Energy</a></li>\n</ul>\n</li>\n</ul>\n</div>\n<div class=\"col-md-3\">\n<h2>Your account</h2>\n<ul>\n<li><a id=\"login-page\" href=\"https://www.buynutritionals.co.uk/login\" title=\"Log in\">Log in</a></li>\n<li><a id=\"register-page\" href=\"https://www.buynutritionals.co.uk/login\" title=\"Create new account\">Create new account</a></li>\n</ul>\n</div>\n<div class=\"col-md-3\">\n<h2>Pages</h2>\n<ul>\n<li><a id=\"cms-page-1\" href=\"https://www.buynutritionals.co.uk/content/1-delivery\" title=\"Delivery\">Delivery</a></li>\n<li><a id=\"cms-page-2\" href=\"https://www.buynutritionals.co.uk/content/2-legal-notice\" title=\"Legal Notice\">Legal Notice</a></li>\n<li><a id=\"cms-page-3\" href=\"https://www.buynutritionals.co.uk/content/3-terms-and-conditions-of-use\" title=\"Terms and conditions of use\">Terms and conditions of use</a></li>\n<li><a id=\"cms-page-4\" href=\"https://www.buynutritionals.co.uk/content/4-about-us\" title=\"About Us\">About Us</a></li>\n<li><a id=\"cms-page-5\" href=\"https://www.buynutritionals.co.uk/content/5-secure-payment\" title=\"Secure payment\">Secure payment</a></li>\n<li><a id=\"cms-page-19\" href=\"https://www.buynutritionals.co.uk/content/19-contact-us\" title=\"Contact Us\">Contact Us</a></li>\n<li><a id=\"cms-page-20\" href=\"https://www.buynutritionals.co.uk/content/20-sitemap\" title=\"Sitemap\">Sitemap</a></li>\n<li><a id=\"cms-page-21\" href=\"https://www.buynutritionals.co.uk/content/21-faqs\" title=\"FAQs\">FAQs</a></li>\n<li><a id=\"cms-page-22\" href=\"https://www.buynutritionals.co.uk/content/22-terms-of-use\" title=\"Terms of Use\">Terms of Use</a></li>\n<li><a id=\"cms-page-23\" href=\"https://www.buynutritionals.co.uk/content/23-mobile-version\" title=\"Mobile Version\">Mobile Version</a></li>\n<li><a id=\"cms-page-24\" href=\"https://www.buynutritionals.co.uk/content/24-privacy-policy\" title=\"Privacy Policy\">Privacy Policy</a></li>\n<li><a id=\"cms-page-25\" href=\"https://www.buynutritionals.co.uk/content/25-return-policy\" title=\"Return Policy\">Return Policy</a></li>\n<li><a id=\"cms-page-26\" href=\"https://www.buynutritionals.co.uk/content/26-payment-method\" title=\"Payment Method\">Payment Method</a></li>\n<li><a id=\"cms-page-27\" href=\"https://www.buynutritionals.co.uk/content/27-shipping-policy\" title=\"Shipping Policy\">Shipping Policy</a></li>\n<li><a id=\"cms-page-28\" href=\"https://www.buynutritionals.co.uk/content/28-usana-difference\" title=\"USANA Difference\">USANA Difference</a></li>\n<li><a id=\"cms-page-29\" href=\"https://www.buynutritionals.co.uk/content/29-right-to-cancel\" title=\"Right to cancel\">Right to cancel</a></li>\n<li><a id=\"cms-page-30\" href=\"https://www.buynutritionals.co.uk/content/30-use-of-cookies\" title=\"Use of Cookies\">Use of Cookies</a></li>\n<li><a id=\"cms-page-32\" href=\"https://www.buynutritionals.co.uk/content/32-new-collection\" title=\"New Collection\">New Collection</a></li>\n<li><a id=\"cms-page-33\" href=\"https://www.buynutritionals.co.uk/content/33-latest-news\" title=\"Latest News\">Latest News</a></li>\n<li><a id=\"cms-page-35\" href=\"https://www.buynutritionals.co.uk/content/35-3-ways-to-save\" title=\"3 Ways to Save\">3 Ways to Save</a></li>\n<li><a id=\"cms-page-36\" href=\"https://www.buynutritionals.co.uk/content/36-take-a-health-test\" title=\"Take a Health Test\">Take a Health Test</a></li>\n<li><a id=\"cms-page-42\" href=\"https://www.buynutritionals.co.uk/content/42-data-protection-policy\" title=\"Data Protection Policy\">Data Protection Policy</a></li>\n<li><a id=\"stores-page\" href=\"https://www.buynutritionals.co.uk/stores\" title=\"Our stores\">Our stores</a></li>\n</ul>\n</div>\n</div>\n</div>', 'sitemap');
INSERT INTO `xio8d_cms_lang` (`id_cms`, `id_lang`, `id_shop`, `meta_title`, `head_seo_title`, `meta_description`, `content`, `link_rewrite`) VALUES
(21, 1, 1, 'FAQs', NULL, '', '<h1 style=\"font-size:24px;margin:0px 0px 20px;padding:0px;line-height:22px;color:#222222;font-family:Arial, Verdana, sans-serif;font-style:normal;letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\">Frequently Asked Questions</span></h1>\n<div class=\"std\" style=\"margin:0px;padding:0px;color:#222222;font-family:Arial, Verdana, sans-serif;font-size:11px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;\">\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong>A) Privacy and Security</strong></span></p>\n<ol start=\"1\" style=\"margin:0px 0px 0px 20px;padding:0px;\">\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#a1\" style=\"color:#333333;\">What is your privacy policy?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#a2\" style=\"color:#333333;\">Is my credit card information kept secure?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#a3\" style=\"color:#333333;\">I don\'t wish to give my credit card information online. Are there other ways to order?</a></span></li>\n</ol>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><br /><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><br />B) Products</strong></span></p>\n<ol start=\"1\" style=\"margin:0px 0px 0px 20px;padding:0px;\">\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#b1\" style=\"color:#333333;\">Which product is right for me?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#b2\" style=\"color:#333333;\">Where are your products manufactured?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#b3\" style=\"color:#333333;\">How can I view the Supplement Facts for an item?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#b4\" style=\"color:#333333;\">I have the catalog item number of the product I\'d like to purchase. How do I order it?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#b5\" style=\"color:#333333;\">How do I find information about a product?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#b6\" style=\"color:#333333;\">A product I wish to buy is out of stock. Can I still order it?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#b6\" style=\"color:#333333;\">A product I wish to buy has been discontinued. What can I do?</a></span></li>\n</ol>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><br /><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><br />C) Order status</strong></span></p>\n<ol start=\"1\" style=\"margin:0px 0px 0px 20px;padding:0px;\">\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#c1\" style=\"color:#333333;\">How can I find out the status of my order?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#c2\" style=\"color:#333333;\">Will I be notified when my backordered item will be available or if the expected ship date changes?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#c3\" style=\"color:#333333;\">I\'m missing an item from my order. What do I do?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#c4\" style=\"color:#333333;\">When will my order ship?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#c5\" style=\"color:#333333;\">My order needed verification; will it ship today?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#c6\" style=\"color:#333333;\">My order has a backordered item or a gift card; will it ship today?</a></span></li>\n</ol>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><br /><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><br />D) Pricing</strong></span></p>\n<ol start=\"1\" style=\"margin:0px 0px 0px 20px;padding:0px;\">\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#d1\" style=\"color:#333333;\">What is your price matching policy?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#d2\" style=\"color:#333333;\">When do the promotions and prices on the website change?</a></span></li>\n</ol>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><br /><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><br />E) Accounts</strong></span></p>\n<ol start=\"1\" style=\"margin:0px 0px 0px 20px;padding:0px;\">\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#e1\" style=\"color:#333333;\">Do I need to set up an account to shop on the website?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#e2\" style=\"color:#333333;\">I have changed my address, email address and/or credit card. How do I change my account information?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#e3\" style=\"color:#333333;\">I\'ve forgotten the password for my account. What should I do?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#e4\" style=\"color:#333333;\">How do I \"Sign out\" of my account?</a></span></li>\n</ol>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><br /><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><br />F) Ordering and Payment</strong></span></p>\n<ol start=\"1\" style=\"margin:0px 0px 0px 20px;padding:0px;\">\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#f1\" style=\"color:#333333;\">How do I place an order?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#f2\" style=\"color:#333333;\">How do I use the Quick Reorder Feature?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#f3\" style=\"color:#333333;\">If the status of my order is \"Open\" what does that mean?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#f4\" style=\"color:#333333;\">Can I make changes to my order after I have submitted it?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#f5\" style=\"color:#333333;\">Can I cancel my order once it has been submitted?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#f6\" style=\"color:#333333;\">When am I charged for the items that I order?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#f7\" style=\"color:#333333;\">I order the same products each time. Can I be set up to receive them automatically?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#f8\" style=\"color:#333333;\">Can I view orders I\'ve placed in the past?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#f9\" style=\"color:#333333;\">Will you notify me if there are problems with my order?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#f10\" style=\"color:#333333;\">What forms of payment do you accept?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#f11\" style=\"color:#333333;\">Do I need to pay sales tax with my order?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#f12\" style=\"color:#333333;\">If one or more of my items are on backorder, when will I receive my order?</a></span></li>\n</ol>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"> <strong><br /><br />G) Shipping</strong></span></p>\n<ol start=\"1\" style=\"margin:0px 0px 0px 20px;padding:0px;\">\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#g1\" style=\"color:#333333;\">When will my order ship?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#g%DB%B2\" style=\"color:#333333;\">Where are you shipping my order from?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#g3\" style=\"color:#333333;\">What shipping carriers do you use?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#g4\" style=\"color:#333333;\">What are your shipping options? How much does each cost, and how long will it take?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#g5\" style=\"color:#333333;\">Will you notify me when my order has been shipped?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#g6\" style=\"color:#333333;\">Can I ship to an address other than my own?</a></span></li>\n</ol>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><br /><br />H) Return Policy</strong></span></p>\n<ol start=\"1\" style=\"margin:0px 0px 0px 20px;padding:0px;\">\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#h1\" style=\"color:#333333;\">What is your return policy?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#h2\" style=\"color:#333333;\">What is your return address?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#h3\" style=\"color:#333333;\">What should I do if my items arrive damaged or defective?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#h4\" style=\"color:#333333;\">What should I do if I received the wrong item?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#h5\" style=\"color:#333333;\">Can I return products I ordered through the web or catalog to a retail store?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#h6\" style=\"color:#333333;\">Can I return a purchase I made at a retail store to the warehouse?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#h7\" style=\"color:#333333;\">How will returns be processed for purchases made with Healthy Awards Certificates?</a></span></li>\n</ol>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><br /><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><br />I) Coupons and Promotions</strong></span></p>\n<ol start=\"1\" style=\"margin:0px 0px 0px 20px;padding:0px;\">\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#i1\" style=\"color:#333333;\">How do I get coupons from the Vitamin Shoppe?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#i2\" style=\"color:#333333;\">Do you sell gift cards?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#i3\" style=\"color:#333333;\">My coupon is not working. What do I do?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#i4\" style=\"color:#333333;\">How do I redeem Coupons on the website?</a></span></li>\n</ol>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><br /><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><br />J) Customer Care</strong></span></p>\n<ol start=\"1\" style=\"margin:0px 0px 0px 20px;padding:0px;\">\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"j1\" style=\"color:#333333;\">How do I contact Customer Support?</a></span></li>\n</ol>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><br /><br /><br /><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong>A) Privacy and Security</strong></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><a name=\"a1\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a>What is your privacy policy?</strong><br />We care about the privacy of our customers. Please read our entire <a href=\"https://www.buynutritionals.sg/content/1-privacy-and-security-policy\" style=\"color:#333333;\">Privacy and Security Policy</a>.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:10pt;font-family:arial, helvetica, sans-serif;\"><strong>Is my credit card information kept secure?</strong><br />You can shop at www.buynutritionals.sg with confidence. </span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><a name=\"a3\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a>I don\'t wish to give my credit card information online. Are there other ways to order?</strong><br />At Buy Nutritionals Direct, you can shop any way you want. If you don\'t wish to shop online, you may order by phone by calling toll-free at: +60 17 865 4326. </span><br /><br /><br /><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong>B) Products</strong> <br /></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><a name=\"b1\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a>Which product is right for me?</strong><br />You may start your research using our product information pages for each product. Please check with health care professional for guidance. <br /></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><a name=\"b2\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a>Where are your items manufactured?</strong><br />All Buy Nutritionals Direct nutritional products come from a state-of-the art manufacturing facility at USANA Health Sciences, 3838 Parkway Blvd, Salt Lake City, UT, United States.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><a class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a>How can I view the Supplement Facts for an item?</strong><br />Most of the products on our website have detailed supplement facts available. Click on the Supplement Facts tab under the product image on the product page to view. If supplement facts are insufficient, please contact us at +60 17 865 4326 for more information.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><a name=\"b4\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a>I have the catalog item number of the product I\'d like to purchase. How do I order it?</strong><br />Look for the “Search by keyword or Item#” which you will find under the shopping cart image on the top right side of the home page. Enter your item number and press search. You\'ll be linked to a page where you can find the product you want to buy. The rest of the checkout procedure is the same.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><a name=\"b5\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a>How do I find information about a product?</strong><br />There are several ways to find information on all of our USANA products:</span></p>\n<ul style=\"margin:0px 0px 0px 20px;padding:0px;\">\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><span style=\"text-decoration:underline;\">Use our search engine</span>: Located at the top right corner of each page, our search engine is specially designed to let you filter or narrow down your searches based on a variety of criteria. Enter a keyword for a particular product and you will be taken to the product information page.</span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><span style=\"text-decoration:underline;\">Click on our menu</span>: Located at the top of the page, our quick menu links will help you find what you need in a flash.</span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><span style=\"text-decoration:underline;\">Browse and learn</span>: Click on the \"Product Information\" tab on the products page to view detailed nutrition and ingredient information.</span></li>\n</ul>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\">Still need help? Please contact us at +60 17 865 4326.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><a name=\"b6\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><br />A product I wish to buy is out of stock. Can I still order it?</strong></span><br /><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\">If an item is backordered, we will ship the balance of your order immediately and send your backordered item when it becomes available at no additional shipping charge.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><a name=\"b7\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a>A product I wish to buy has been discontinued. What can I do?</strong><br />We’re sorry, but we are not able to order products that have been discontinued.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><br /><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong>C) Order Status</strong></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a name=\"c1\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><strong>How can I find out the status of my order?</strong></span><br /><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\">You can call our support line at +60 17 865 4326 or email us at info@buynutrionals.com.my. Your initial order is processed within 24-48 hours. Then it will 3-5 business days to reach your residence. We ship packages monday through friday.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a name=\"c2\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><strong>Will I be notified when my backordered item will be available or if the expected ship date changes?</strong></span><br /><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\">If one of our items is on backorder we will notify you via email on when we expect the product to be available.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a name=\"c3\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a></span><br /><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong>I\'m missing an item from my order. What do I do?</strong><br />If an item has is missing from your order please</span></p>\n<ul style=\"margin:0px 0px 0px 20px;padding:0px;\">\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\">Check your invoice to ensure that missing item is not on backorder.</span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\">Check your email confirmation for possible multiple tracking numbers.(order may have been sent in multiple packages)</span></li>\n</ul>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"> <a name=\"c4\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><strong><br />When will my order ship?</strong></span><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><br />Your order will be shipped within 24-48 hours of your intial order during business hours.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a name=\"c5\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><strong>My order needed verification; will it ship today?</strong></span><br /><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\">If your order is held for verification purposes (most commonly billing or address verification) it will ship as soon as we can resolve the issue. This often involves getting clearance from banks or additional information from you.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a name=\"c6\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><strong>My order has a backordered item; will it ship today?</strong></span><br /><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\">Unfortunately no. An item that is out-of-stock requires more time to process. Backordered items will be delayed for as long as it takes for us to get a new shipment of the product.<br /><br /></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:10pt;font-family:arial, helvetica, sans-serif;\"><strong>D) Pricing</strong></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><a name=\"d1\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a>What is your price policy?</strong></span><br /><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\">Buy Nutritionals Direct offers competitive prices for all of our items. Our prices are 10-20% lower than the retail prices offered on the corporate USANA website. We are a USANA Independent Distributor that offers USANA nutritional products at the lowest price. We will frequently run special promotions such as free shipping and product discounts.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><a name=\"d2\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a>When do the promotions and prices on the website change?</strong></span><br /><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\">Prices on our website can be updated at any time and may change for weekly and monthly specials.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:10pt;font-family:arial, helvetica, sans-serif;\"><strong><br />E) Accounts</strong></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><a name=\"e1\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><br />Do I need to set up an account to shop on the website?</strong><br />If you want to purchase products online you must <a href=\"https://www.buynutritionals.sg/my-account\" style=\"color:#333333;\">set up an account</a>. However, you don\'t need to set it up until you are ready to check out. Until then, you may browse, learn, and comparison-shop as long as you like.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a name=\"e2\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><strong>I have changed my address, email address and/or credit card. How do I change my account information?</strong>Click on the \"<a href=\"https://www.buynutritionals.sg/my-account\" style=\"color:#333333;\">My Account</a>\" option at the very top right of the home page. Log in using your current email address and password. You\'ll then be able to change your account information, including credit card, billing and/or shipping address, email address and password. You can also access our Quick Reorder feature and view your order history.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"> <a name=\"e3\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><strong>I\'ve forgotten the password for my account. What should I do?</strong><br />Click on the \"My Account\" option at the very top right of the home page. Scroll down to the \"Forgot Your Password\" section and follow the directions for receiving a new password instantly via email. Still have questions? Please contact us at +60 17 865 4326.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><a name=\"e4\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><br />How do I \"Sign out\" of my account?</strong><br />If you are using a public computer, you will want to log off, or \"Sign out\" of your account, before you leave the computer. You\'ll be able to tell if you are signed in by the options you see in the right-hand column of help:</span></p>\n<ul style=\"margin:0px 0px 0px 20px;padding:0px;\">\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong>If you are signed in: </strong>Your account name and a \"Sign out\" link will appear below the header in the upper right hand corner of our help page and the same place on the \"my account\" page. You can click the \"Sign out\" link at any time to exit your account.<strong></strong></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong>If you are not signed in: </strong>The \"Sign out\" link will not be available.</span></li>\n</ul>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><br /><br /><span style=\"font-size:10pt;font-family:arial, helvetica, sans-serif;\"><strong>F) Ordering and Payment</strong></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><a name=\"f1\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a>How do I place an order?</strong><br />To place an order using your shopping cart, follow these simple steps:</span></p>\n<ul style=\"margin:0px 0px 0px 20px;padding:0px;\">\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\">Add items to your cart by clicking the Add to Cart button displayed along with the product description.</span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\">When you have added all of the items you wish to purchase to your cart, click the Checkout button on either the shopping cart page or the top right corner of the page you are using.</span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\">Enter your billing, shipping and payment information as directed.</span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\">Confirm your order by clicking the SUBMIT ORDER button located at the bottom of the confirmation page.</span></li>\n</ul>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a name=\"f2\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><strong></strong></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong>If the status of my order is \"Open\" what does that mean?</strong><br />An order in open status is an order that is being processed but hasn\'t shipped yet.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a name=\"f4\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><strong>Can I make changes to my order after I have submitted it?</strong><br />We work hard to get your orders processed as quickly as possible. Due to the speed of most of our shipments, we are not able to make any changes once the order has been submitted.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a name=\"f5\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><strong>Can I cancel my order once it has been submitted?</strong><br />We work hard to get your orders processed as quickly as possible. Due to the speed of most of our shipments, we are not able to cancel orders once the order has been submitted.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a name=\"f6\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><strong>When am I charged for the items that I ordered?</strong><br />Your credit card is charged on the same day that you make your order. If you have a backorder item on your order your credit or debit card will receive an authorization for the full amount of the order including the backorder item. The backorder item will ship as soon as it is available.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a name=\"f7\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><strong>I order the same products each time. Can I be set up to receive them automatically?</strong><br />If you are looking to receive products automatically consider our Preferred Customer Program. There are no sign up or annual fees to enroll in USANA\'s Preferred Customer Program. Membership is completely free. You will have access to all USANA\'s nutritional products at the absolute lowest price. Your orders will be processed within 24-48 hours and shipped directly to your home. <a href=\"https://www.buynutritionals.sg/content/7-save-as-preferred-customer\" style=\"color:#333333;\">Click Here</a> to become a Preferred Customer.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a name=\"f8\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><strong>Can I view orders I\'ve placed in the past?</strong><br />Yes. Click on the \"<a href=\"/customer/account/login/\" style=\"color:#333333;\">My Account</a>\" option at the very top of the home page. Log in using your email address and password. You\'ll then be able to view your order history.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a name=\"f9\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><strong>Will you notify me if there are problems with my order?</strong><br />We will immediately notify you by email of any complications with your order, including backorders and credit card authorization issues.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a name=\"f10\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><strong>What forms of payment do you accept?</strong><br />We accept the following credit cards:</span></p>\n<ul style=\"margin:0px 0px 0px 20px;padding:0px;\">\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\">Visa</span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\">MasterCard</span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\">American Express</span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\">Paypal</span></li>\n</ul>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a name=\"f11\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong>Do I need to pay sales tax with my order?</strong><br />Residents in some states must pay applicable sales tax for certain types of products. To see if your order will be charged sales tax, please <a href=\"#\" style=\"color:#333333;\">click here</a>; or refer to your local sales tax rate as applicable.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><br />G) Shipping</strong><strong></strong></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><a name=\"g1\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a>When will my order ship?</strong><br />Your initial order will be processed within 24-48 hours. Shipping will take 3-6 days to reach your residence. We ship packages monday through friday.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a name=\"g2\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><strong>Where are you shipping my order from?</strong><br />Most packages are fulfilled and sent from Salt Lake City, UT. In some cases, packages may be sent from the offices of Buy Nutritionals Direct which will result in even faster shipping. </span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a name=\"g3\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><strong>What shipping carriers do you use?</strong><br />Most packages will be sent using UPS Preferred Track (3-6 business days) or USPS Priority Mail (2-3 business days).</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><a name=\"g4\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a>What are your shipping options? How much does each cost, and how long will it take?</strong><br />All orders shipped within the Malayasia will be charged a standard shipping fee of RM5.00. Shipping will be free on all orders over RM250. Your initial order will process within within 24-48 hours and will take between 3 to 6 business days to reach their destination. We ship packages monday through friday.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"> <a name=\"g5\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><strong>Will you notify me when my order has been shipped?</strong><br />You will first receive an email confirming your order, and then another email notifying you when your order has been shipped.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"> <a name=\"g6\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><strong>Can I ship to an address other than my own?</strong><br />Yes. When you go through the order checkout process, you will be able to enter separate addresses for billing and shipping.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><br />H) Return Policy</strong></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><a name=\"h1\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a>What is your return policy?</strong><br />Customers who order directly from our website are eligible for a 100 percent, 30-day, money back guarantee on their initial product order. If for any reason the customer is dissatisfied with any USANA product, he/she may return that product to Buy Nutritionals Direct within thirty (30) days for replacement, exchange, or full refund of the purchase price. The customer must be responsible for shipping their package.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:10pt;font-family:arial, helvetica, sans-serif;\">You should expect to receive your refund within 2-3 weeks of shipping your package, however, in many cases you will receive a refund more quickly. This time period includes the transit time for you to ship us the package (5 to 10 business days), the time it takes us to process your return once we receive it and the time it takes your bank to process our refund request (within 5 business days).</span><br /><br /><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\">If you need to return an item, simply login call us at +60 17 865 4326 or email us at info@buynutrionals.com.my.<br /><br /></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><a name=\"h2\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a>What is your return address for catalog or website orders?</strong><br />BN Direct - Returns </span><br /><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\">PMM box 164,Lockbag 2,</span><br /><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\">Pusat mel Miri,98000</span><br /><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\">Miri Sarawak</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><a name=\"h3\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><br />What should I do if my items arrive damaged or defective?</strong><br />We make every effort to package your order so that it will arrive in great condition. Unfortunately, sometimes items may be damaged during shipment. We understand your frustration and we will do everything we can to replace the product as quickly as possible. If you have received a damaged item, please call us at +60 17 865 4326. Give us your name, order number and the item number that was damaged and we will arrange for the damaged item to be replaced immediately.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><a name=\"h4\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><br />What should I do if I received the wrong item?</strong><br />If you received the wrong product, flavor, size or color, simply call +60 17 865 4326. Give your name, order number and the item that was not correct and what item you should have received. We will check into this immediately, arrange for the missing product to be returned to us, and send out the correct product right away! You will receive the correct one before you know it.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><a name=\"h5\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><br />Can I return products I ordered through the website?</strong><br />Yes. Customers who order directly from our website are eligible for a 100 percent, 30-day, money back guarantee on their initial product order. If for any reason the customer is dissatisfied with any USANA product, he/she may return that product to Buy Nutritionals Direct within thirty (30) days for replacement, exchange, or full refund of the purchase price. The customer must be responsible for shipping their package.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:10pt;font-family:arial, helvetica, sans-serif;\">You should expect to receive your refund within 2-3 weeks of shipping your package, however, in many cases you will receive a refund more quickly. This time period includes the transit time for you to ship us the package (5 to 10 business days), the time it takes us to process your return once we receive it and the time it takes your bank to process our refund request (within 5 business days).</span><br /><br /><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\">If you need to return an item, simply login call us at +60 17 865 4326 or email us at info@buynutrionals.com.my.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><br /><span style=\"font-size:10pt;font-family:arial, helvetica, sans-serif;\"><strong>I) Coupons and Promotions</strong></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><a name=\"i1\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a>How do I get coupons from Buy Nutritionals Direct?</strong><br />You will get discount coupons from Buy Nutritionals Direct for USANA products when you opt in with your email address to receive emails regarding special Buy Nutritionals Direct discounts and promotions. To opt in, check the box that says \"Yes, I\'d like Buy Nutritionals Direct to contact me regarding future discounts\" during check out. <br /></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><a name=\"i2\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><br />Do you sell gift cards?</strong><br />No. We do not offer gift cards at this time.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><a name=\"i3\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><br />My coupon is not working. What do I do?</strong></span></p>\n<ul style=\"margin:0px 0px 0px 20px;padding:0px;\">\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\">Make sure you have met the minimum purchase requirement stated on the coupon.</span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\">Check that the coupon is not expired</span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\">Make sure that your coupon is being used in the correct channel: web, catalog, store.</span></li>\n</ul>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"> <a name=\"i4\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><strong><br />How do I redeem Coupons on the website?</strong><br />During the checkout process, you will be able to enter your coupon information when you enter your payment information.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:10pt;font-family:arial, helvetica, sans-serif;\"><strong><br />J) Customer Support</strong></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><a name=\"j1\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a>How do I contact Customer Support?</strong><br />For product inquiries or additional questions, customers within the Malayasia may call +60 17 865 4326 - Monday through Friday from 9:00 AM ET to 8:00 PM ET or email info@buynutrionals.com.my.</span></p>\n</div>', 'faqs');
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(21, 5, 1, 'FAQs', NULL, '', '<h1 style=\"font-size:24px;margin:0px 0px 20px;padding:0px;line-height:22px;color:#222222;font-family:Arial, Verdana, sans-serif;font-style:normal;letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\">Frequently Asked Questions</span></h1>\n<div class=\"std\" style=\"margin:0px;padding:0px;color:#222222;font-family:Arial, Verdana, sans-serif;font-size:11px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;\">\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong>A) Privacy and Security</strong></span></p>\n<ol start=\"1\" style=\"margin:0px 0px 0px 20px;padding:0px;\">\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#a1\" style=\"color:#333333;\">What is your privacy policy?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#a2\" style=\"color:#333333;\">Is my credit card information kept secure?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#a3\" style=\"color:#333333;\">I don\'t wish to give my credit card information online. Are there other ways to order?</a></span></li>\n</ol>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><br /><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><br />B) Products</strong></span></p>\n<ol start=\"1\" style=\"margin:0px 0px 0px 20px;padding:0px;\">\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#b1\" style=\"color:#333333;\">Which product is right for me?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#b2\" style=\"color:#333333;\">Where are your products manufactured?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#b3\" style=\"color:#333333;\">How can I view the Supplement Facts for an item?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#b4\" style=\"color:#333333;\">I have the catalog item number of the product I\'d like to purchase. How do I order it?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#b5\" style=\"color:#333333;\">How do I find information about a product?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#b6\" style=\"color:#333333;\">A product I wish to buy is out of stock. Can I still order it?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#b6\" style=\"color:#333333;\">A product I wish to buy has been discontinued. What can I do?</a></span></li>\n</ol>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><br /><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><br />C) Order status</strong></span></p>\n<ol start=\"1\" style=\"margin:0px 0px 0px 20px;padding:0px;\">\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#c1\" style=\"color:#333333;\">How can I find out the status of my order?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#c2\" style=\"color:#333333;\">Will I be notified when my backordered item will be available or if the expected ship date changes?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#c3\" style=\"color:#333333;\">I\'m missing an item from my order. What do I do?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#c4\" style=\"color:#333333;\">When will my order ship?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#c5\" style=\"color:#333333;\">My order needed verification; will it ship today?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#c6\" style=\"color:#333333;\">My order has a backordered item or a gift card; will it ship today?</a></span></li>\n</ol>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><br /><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><br />D) Pricing</strong></span></p>\n<ol start=\"1\" style=\"margin:0px 0px 0px 20px;padding:0px;\">\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#d1\" style=\"color:#333333;\">What is your price matching policy?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#d2\" style=\"color:#333333;\">When do the promotions and prices on the website change?</a></span></li>\n</ol>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><br /><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><br />E) Accounts</strong></span></p>\n<ol start=\"1\" style=\"margin:0px 0px 0px 20px;padding:0px;\">\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#e1\" style=\"color:#333333;\">Do I need to set up an account to shop on the website?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#e2\" style=\"color:#333333;\">I have changed my address, email address and/or credit card. How do I change my account information?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#e3\" style=\"color:#333333;\">I\'ve forgotten the password for my account. What should I do?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#e4\" style=\"color:#333333;\">How do I \"Sign out\" of my account?</a></span></li>\n</ol>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><br /><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><br />F) Ordering and Payment</strong></span></p>\n<ol start=\"1\" style=\"margin:0px 0px 0px 20px;padding:0px;\">\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#f1\" style=\"color:#333333;\">How do I place an order?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#f2\" style=\"color:#333333;\">How do I use the Quick Reorder Feature?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#f3\" style=\"color:#333333;\">If the status of my order is \"Open\" what does that mean?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#f4\" style=\"color:#333333;\">Can I make changes to my order after I have submitted it?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#f5\" style=\"color:#333333;\">Can I cancel my order once it has been submitted?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#f6\" style=\"color:#333333;\">When am I charged for the items that I order?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#f7\" style=\"color:#333333;\">I order the same products each time. Can I be set up to receive them automatically?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#f8\" style=\"color:#333333;\">Can I view orders I\'ve placed in the past?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#f9\" style=\"color:#333333;\">Will you notify me if there are problems with my order?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#f10\" style=\"color:#333333;\">What forms of payment do you accept?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#f11\" style=\"color:#333333;\">Do I need to pay sales tax with my order?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#f12\" style=\"color:#333333;\">If one or more of my items are on backorder, when will I receive my order?</a></span></li>\n</ol>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"> <strong><br /><br />G) Shipping</strong></span></p>\n<ol start=\"1\" style=\"margin:0px 0px 0px 20px;padding:0px;\">\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#g1\" style=\"color:#333333;\">When will my order ship?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#g%DB%B2\" style=\"color:#333333;\">Where are you shipping my order from?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#g3\" style=\"color:#333333;\">What shipping carriers do you use?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#g4\" style=\"color:#333333;\">What are your shipping options? How much does each cost, and how long will it take?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#g5\" style=\"color:#333333;\">Will you notify me when my order has been shipped?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#g6\" style=\"color:#333333;\">Can I ship to an address other than my own?</a></span></li>\n</ol>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><br /><br />H) Return Policy</strong></span></p>\n<ol start=\"1\" style=\"margin:0px 0px 0px 20px;padding:0px;\">\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#h1\" style=\"color:#333333;\">What is your return policy?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#h2\" style=\"color:#333333;\">What is your return address?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#h3\" style=\"color:#333333;\">What should I do if my items arrive damaged or defective?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#h4\" style=\"color:#333333;\">What should I do if I received the wrong item?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#h5\" style=\"color:#333333;\">Can I return products I ordered through the web or catalog to a retail store?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#h6\" style=\"color:#333333;\">Can I return a purchase I made at a retail store to the warehouse?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#h7\" style=\"color:#333333;\">How will returns be processed for purchases made with Healthy Awards Certificates?</a></span></li>\n</ol>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><br /><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><br />I) Coupons and Promotions</strong></span></p>\n<ol start=\"1\" style=\"margin:0px 0px 0px 20px;padding:0px;\">\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#i1\" style=\"color:#333333;\">How do I get coupons from the Vitamin Shoppe?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#i2\" style=\"color:#333333;\">Do you sell gift cards?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#i3\" style=\"color:#333333;\">My coupon is not working. What do I do?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#i4\" style=\"color:#333333;\">How do I redeem Coupons on the website?</a></span></li>\n</ol>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><br /><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><br />J) Customer Care</strong></span></p>\n<ol start=\"1\" style=\"margin:0px 0px 0px 20px;padding:0px;\">\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"j1\" style=\"color:#333333;\">How do I contact Customer Support?</a></span></li>\n</ol>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><br /><br /><br /><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong>A) Privacy and Security</strong></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><a name=\"a1\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a>What is your privacy policy?</strong><br />We care about the privacy of our customers. Please read our entire <a href=\"https://www.buynutritionals.sg/content/1-privacy-and-security-policy\" style=\"color:#333333;\">Privacy and Security Policy</a>.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:10pt;font-family:arial, helvetica, sans-serif;\"><strong>Is my credit card information kept secure?</strong><br />You can shop at www.buynutritionals.sg with confidence. </span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><a name=\"a3\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a>I don\'t wish to give my credit card information online. Are there other ways to order?</strong><br />At Buy Nutritionals Direct, you can shop any way you want. If you don\'t wish to shop online, you may order by phone by calling toll-free at: +60 17 865 4326. </span><br /><br /><br /><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong>B) Products</strong> <br /></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><a name=\"b1\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a>Which product is right for me?</strong><br />You may start your research using our product information pages for each product. Please check with health care professional for guidance. <br /></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><a name=\"b2\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a>Where are your items manufactured?</strong><br />All Buy Nutritionals Direct nutritional products come from a state-of-the art manufacturing facility at USANA Health Sciences, 3838 Parkway Blvd, Salt Lake City, UT, United States.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><a class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a>How can I view the Supplement Facts for an item?</strong><br />Most of the products on our website have detailed supplement facts available. Click on the Supplement Facts tab under the product image on the product page to view. If supplement facts are insufficient, please contact us at +60 17 865 4326 for more information.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><a name=\"b4\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a>I have the catalog item number of the product I\'d like to purchase. How do I order it?</strong><br />Look for the “Search by keyword or Item#” which you will find under the shopping cart image on the top right side of the home page. Enter your item number and press search. You\'ll be linked to a page where you can find the product you want to buy. The rest of the checkout procedure is the same.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><a name=\"b5\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a>How do I find information about a product?</strong><br />There are several ways to find information on all of our USANA products:</span></p>\n<ul style=\"margin:0px 0px 0px 20px;padding:0px;\">\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><span style=\"text-decoration:underline;\">Use our search engine</span>: Located at the top right corner of each page, our search engine is specially designed to let you filter or narrow down your searches based on a variety of criteria. Enter a keyword for a particular product and you will be taken to the product information page.</span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><span style=\"text-decoration:underline;\">Click on our menu</span>: Located at the top of the page, our quick menu links will help you find what you need in a flash.</span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><span style=\"text-decoration:underline;\">Browse and learn</span>: Click on the \"Product Information\" tab on the products page to view detailed nutrition and ingredient information.</span></li>\n</ul>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\">Still need help? Please contact us at +60 17 865 4326.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><a name=\"b6\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><br />A product I wish to buy is out of stock. Can I still order it?</strong></span><br /><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\">If an item is backordered, we will ship the balance of your order immediately and send your backordered item when it becomes available at no additional shipping charge.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><a name=\"b7\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a>A product I wish to buy has been discontinued. What can I do?</strong><br />We’re sorry, but we are not able to order products that have been discontinued.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><br /><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong>C) Order Status</strong></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a name=\"c1\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><strong>How can I find out the status of my order?</strong></span><br /><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\">You can call our support line at +60 17 865 4326 or email us at info@buynutrionals.com.my. Your initial order is processed within 24-48 hours. Then it will 3-5 business days to reach your residence. We ship packages monday through friday.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a name=\"c2\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><strong>Will I be notified when my backordered item will be available or if the expected ship date changes?</strong></span><br /><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\">If one of our items is on backorder we will notify you via email on when we expect the product to be available.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a name=\"c3\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a></span><br /><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong>I\'m missing an item from my order. What do I do?</strong><br />If an item has is missing from your order please</span></p>\n<ul style=\"margin:0px 0px 0px 20px;padding:0px;\">\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\">Check your invoice to ensure that missing item is not on backorder.</span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\">Check your email confirmation for possible multiple tracking numbers.(order may have been sent in multiple packages)</span></li>\n</ul>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"> <a name=\"c4\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><strong><br />When will my order ship?</strong></span><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><br />Your order will be shipped within 24-48 hours of your intial order during business hours.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a name=\"c5\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><strong>My order needed verification; will it ship today?</strong></span><br /><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\">If your order is held for verification purposes (most commonly billing or address verification) it will ship as soon as we can resolve the issue. This often involves getting clearance from banks or additional information from you.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a name=\"c6\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><strong>My order has a backordered item; will it ship today?</strong></span><br /><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\">Unfortunately no. An item that is out-of-stock requires more time to process. Backordered items will be delayed for as long as it takes for us to get a new shipment of the product.<br /><br /></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:10pt;font-family:arial, helvetica, sans-serif;\"><strong>D) Pricing</strong></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><a name=\"d1\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a>What is your price policy?</strong></span><br /><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\">Buy Nutritionals Direct offers competitive prices for all of our items. Our prices are 10-20% lower than the retail prices offered on the corporate USANA website. We are a USANA Independent Distributor that offers USANA nutritional products at the lowest price. We will frequently run special promotions such as free shipping and product discounts.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><a name=\"d2\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a>When do the promotions and prices on the website change?</strong></span><br /><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\">Prices on our website can be updated at any time and may change for weekly and monthly specials.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:10pt;font-family:arial, helvetica, sans-serif;\"><strong><br />E) Accounts</strong></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><a name=\"e1\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><br />Do I need to set up an account to shop on the website?</strong><br />If you want to purchase products online you must <a href=\"https://www.buynutritionals.sg/my-account\" style=\"color:#333333;\">set up an account</a>. However, you don\'t need to set it up until you are ready to check out. Until then, you may browse, learn, and comparison-shop as long as you like.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a name=\"e2\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><strong>I have changed my address, email address and/or credit card. How do I change my account information?</strong>Click on the \"<a href=\"https://www.buynutritionals.sg/my-account\" style=\"color:#333333;\">My Account</a>\" option at the very top right of the home page. Log in using your current email address and password. You\'ll then be able to change your account information, including credit card, billing and/or shipping address, email address and password. You can also access our Quick Reorder feature and view your order history.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"> <a name=\"e3\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><strong>I\'ve forgotten the password for my account. What should I do?</strong><br />Click on the \"My Account\" option at the very top right of the home page. Scroll down to the \"Forgot Your Password\" section and follow the directions for receiving a new password instantly via email. Still have questions? Please contact us at +60 17 865 4326.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><a name=\"e4\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><br />How do I \"Sign out\" of my account?</strong><br />If you are using a public computer, you will want to log off, or \"Sign out\" of your account, before you leave the computer. You\'ll be able to tell if you are signed in by the options you see in the right-hand column of help:</span></p>\n<ul style=\"margin:0px 0px 0px 20px;padding:0px;\">\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong>If you are signed in: </strong>Your account name and a \"Sign out\" link will appear below the header in the upper right hand corner of our help page and the same place on the \"my account\" page. You can click the \"Sign out\" link at any time to exit your account.<strong></strong></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong>If you are not signed in: </strong>The \"Sign out\" link will not be available.</span></li>\n</ul>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><br /><br /><span style=\"font-size:10pt;font-family:arial, helvetica, sans-serif;\"><strong>F) Ordering and Payment</strong></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><a name=\"f1\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a>How do I place an order?</strong><br />To place an order using your shopping cart, follow these simple steps:</span></p>\n<ul style=\"margin:0px 0px 0px 20px;padding:0px;\">\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\">Add items to your cart by clicking the Add to Cart button displayed along with the product description.</span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\">When you have added all of the items you wish to purchase to your cart, click the Checkout button on either the shopping cart page or the top right corner of the page you are using.</span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\">Enter your billing, shipping and payment information as directed.</span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\">Confirm your order by clicking the SUBMIT ORDER button located at the bottom of the confirmation page.</span></li>\n</ul>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a name=\"f2\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><strong></strong></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong>If the status of my order is \"Open\" what does that mean?</strong><br />An order in open status is an order that is being processed but hasn\'t shipped yet.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a name=\"f4\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><strong>Can I make changes to my order after I have submitted it?</strong><br />We work hard to get your orders processed as quickly as possible. Due to the speed of most of our shipments, we are not able to make any changes once the order has been submitted.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a name=\"f5\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><strong>Can I cancel my order once it has been submitted?</strong><br />We work hard to get your orders processed as quickly as possible. Due to the speed of most of our shipments, we are not able to cancel orders once the order has been submitted.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a name=\"f6\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><strong>When am I charged for the items that I ordered?</strong><br />Your credit card is charged on the same day that you make your order. If you have a backorder item on your order your credit or debit card will receive an authorization for the full amount of the order including the backorder item. The backorder item will ship as soon as it is available.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a name=\"f7\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><strong>I order the same products each time. Can I be set up to receive them automatically?</strong><br />If you are looking to receive products automatically consider our Preferred Customer Program. There are no sign up or annual fees to enroll in USANA\'s Preferred Customer Program. Membership is completely free. You will have access to all USANA\'s nutritional products at the absolute lowest price. Your orders will be processed within 24-48 hours and shipped directly to your home. <a href=\"https://www.buynutritionals.sg/content/7-save-as-preferred-customer\" style=\"color:#333333;\">Click Here</a> to become a Preferred Customer.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a name=\"f8\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><strong>Can I view orders I\'ve placed in the past?</strong><br />Yes. Click on the \"<a href=\"/customer/account/login/\" style=\"color:#333333;\">My Account</a>\" option at the very top of the home page. Log in using your email address and password. You\'ll then be able to view your order history.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a name=\"f9\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><strong>Will you notify me if there are problems with my order?</strong><br />We will immediately notify you by email of any complications with your order, including backorders and credit card authorization issues.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a name=\"f10\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><strong>What forms of payment do you accept?</strong><br />We accept the following credit cards:</span></p>\n<ul style=\"margin:0px 0px 0px 20px;padding:0px;\">\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\">Visa</span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\">MasterCard</span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\">American Express</span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\">Paypal</span></li>\n</ul>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a name=\"f11\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong>Do I need to pay sales tax with my order?</strong><br />Residents in some states must pay applicable sales tax for certain types of products. To see if your order will be charged sales tax, please <a href=\"#\" style=\"color:#333333;\">click here</a>; or refer to your local sales tax rate as applicable.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><br />G) Shipping</strong><strong></strong></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><a name=\"g1\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a>When will my order ship?</strong><br />Your initial order will be processed within 24-48 hours. Shipping will take 3-6 days to reach your residence. We ship packages monday through friday.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a name=\"g2\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><strong>Where are you shipping my order from?</strong><br />Most packages are fulfilled and sent from Salt Lake City, UT. In some cases, packages may be sent from the offices of Buy Nutritionals Direct which will result in even faster shipping. </span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a name=\"g3\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><strong>What shipping carriers do you use?</strong><br />Most packages will be sent using UPS Preferred Track (3-6 business days) or USPS Priority Mail (2-3 business days).</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><a name=\"g4\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a>What are your shipping options? How much does each cost, and how long will it take?</strong><br />All orders shipped within the Malayasia will be charged a standard shipping fee of RM5.00. Shipping will be free on all orders over RM250. Your initial order will process within within 24-48 hours and will take between 3 to 6 business days to reach their destination. We ship packages monday through friday.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"> <a name=\"g5\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><strong>Will you notify me when my order has been shipped?</strong><br />You will first receive an email confirming your order, and then another email notifying you when your order has been shipped.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"> <a name=\"g6\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><strong>Can I ship to an address other than my own?</strong><br />Yes. When you go through the order checkout process, you will be able to enter separate addresses for billing and shipping.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><br />H) Return Policy</strong></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><a name=\"h1\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a>What is your return policy?</strong><br />Customers who order directly from our website are eligible for a 100 percent, 30-day, money back guarantee on their initial product order. If for any reason the customer is dissatisfied with any USANA product, he/she may return that product to Buy Nutritionals Direct within thirty (30) days for replacement, exchange, or full refund of the purchase price. The customer must be responsible for shipping their package.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:10pt;font-family:arial, helvetica, sans-serif;\">You should expect to receive your refund within 2-3 weeks of shipping your package, however, in many cases you will receive a refund more quickly. This time period includes the transit time for you to ship us the package (5 to 10 business days), the time it takes us to process your return once we receive it and the time it takes your bank to process our refund request (within 5 business days).</span><br /><br /><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\">If you need to return an item, simply login call us at +60 17 865 4326 or email us at info@buynutrionals.com.my.<br /><br /></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><a name=\"h2\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a>What is your return address for catalog or website orders?</strong><br />BN Direct - Returns </span><br /><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\">PMM box 164,Lockbag 2,</span><br /><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\">Pusat mel Miri,98000</span><br /><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\">Miri Sarawak</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><a name=\"h3\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><br />What should I do if my items arrive damaged or defective?</strong><br />We make every effort to package your order so that it will arrive in great condition. Unfortunately, sometimes items may be damaged during shipment. We understand your frustration and we will do everything we can to replace the product as quickly as possible. If you have received a damaged item, please call us at +60 17 865 4326. Give us your name, order number and the item number that was damaged and we will arrange for the damaged item to be replaced immediately.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><a name=\"h4\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><br />What should I do if I received the wrong item?</strong><br />If you received the wrong product, flavor, size or color, simply call +60 17 865 4326. Give your name, order number and the item that was not correct and what item you should have received. We will check into this immediately, arrange for the missing product to be returned to us, and send out the correct product right away! You will receive the correct one before you know it.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><a name=\"h5\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><br />Can I return products I ordered through the website?</strong><br />Yes. Customers who order directly from our website are eligible for a 100 percent, 30-day, money back guarantee on their initial product order. If for any reason the customer is dissatisfied with any USANA product, he/she may return that product to Buy Nutritionals Direct within thirty (30) days for replacement, exchange, or full refund of the purchase price. The customer must be responsible for shipping their package.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:10pt;font-family:arial, helvetica, sans-serif;\">You should expect to receive your refund within 2-3 weeks of shipping your package, however, in many cases you will receive a refund more quickly. This time period includes the transit time for you to ship us the package (5 to 10 business days), the time it takes us to process your return once we receive it and the time it takes your bank to process our refund request (within 5 business days).</span><br /><br /><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\">If you need to return an item, simply login call us at +60 17 865 4326 or email us at info@buynutrionals.com.my.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><br /><span style=\"font-size:10pt;font-family:arial, helvetica, sans-serif;\"><strong>I) Coupons and Promotions</strong></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><a name=\"i1\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a>How do I get coupons from Buy Nutritionals Direct?</strong><br />You will get discount coupons from Buy Nutritionals Direct for USANA products when you opt in with your email address to receive emails regarding special Buy Nutritionals Direct discounts and promotions. To opt in, check the box that says \"Yes, I\'d like Buy Nutritionals Direct to contact me regarding future discounts\" during check out. <br /></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><a name=\"i2\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><br />Do you sell gift cards?</strong><br />No. We do not offer gift cards at this time.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><a name=\"i3\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><br />My coupon is not working. What do I do?</strong></span></p>\n<ul style=\"margin:0px 0px 0px 20px;padding:0px;\">\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\">Make sure you have met the minimum purchase requirement stated on the coupon.</span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\">Check that the coupon is not expired</span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\">Make sure that your coupon is being used in the correct channel: web, catalog, store.</span></li>\n</ul>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"> <a name=\"i4\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><strong><br />How do I redeem Coupons on the website?</strong><br />During the checkout process, you will be able to enter your coupon information when you enter your payment information.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:10pt;font-family:arial, helvetica, sans-serif;\"><strong><br />J) Customer Support</strong></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><a name=\"j1\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a>How do I contact Customer Support?</strong><br />For product inquiries or additional questions, customers within the Malayasia may call +60 17 865 4326 - Monday through Friday from 9:00 AM ET to 8:00 PM ET or email info@buynutrionals.com.my.</span></p>\n</div>', 'faqs');
INSERT INTO `xio8d_cms_lang` (`id_cms`, `id_lang`, `id_shop`, `meta_title`, `head_seo_title`, `meta_description`, `content`, `link_rewrite`) VALUES
(21, 6, 1, 'FAQs', NULL, '', '<h1 style=\"font-size:24px;margin:0px 0px 20px;padding:0px;line-height:22px;color:#222222;font-family:Arial, Verdana, sans-serif;font-style:normal;letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\">Frequently Asked Questions</span></h1>\n<div class=\"std\" style=\"margin:0px;padding:0px;color:#222222;font-family:Arial, Verdana, sans-serif;font-size:11px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;\">\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong>A) Privacy and Security</strong></span></p>\n<ol start=\"1\" style=\"margin:0px 0px 0px 20px;padding:0px;\">\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#a1\" style=\"color:#333333;\">What is your privacy policy?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#a2\" style=\"color:#333333;\">Is my credit card information kept secure?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#a3\" style=\"color:#333333;\">I don\'t wish to give my credit card information online. Are there other ways to order?</a></span></li>\n</ol>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><br /><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><br />B) Products</strong></span></p>\n<ol start=\"1\" style=\"margin:0px 0px 0px 20px;padding:0px;\">\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#b1\" style=\"color:#333333;\">Which product is right for me?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#b2\" style=\"color:#333333;\">Where are your products manufactured?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#b3\" style=\"color:#333333;\">How can I view the Supplement Facts for an item?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#b4\" style=\"color:#333333;\">I have the catalog item number of the product I\'d like to purchase. How do I order it?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#b5\" style=\"color:#333333;\">How do I find information about a product?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#b6\" style=\"color:#333333;\">A product I wish to buy is out of stock. Can I still order it?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#b6\" style=\"color:#333333;\">A product I wish to buy has been discontinued. What can I do?</a></span></li>\n</ol>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><br /><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><br />C) Order status</strong></span></p>\n<ol start=\"1\" style=\"margin:0px 0px 0px 20px;padding:0px;\">\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#c1\" style=\"color:#333333;\">How can I find out the status of my order?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#c2\" style=\"color:#333333;\">Will I be notified when my backordered item will be available or if the expected ship date changes?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#c3\" style=\"color:#333333;\">I\'m missing an item from my order. What do I do?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#c4\" style=\"color:#333333;\">When will my order ship?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#c5\" style=\"color:#333333;\">My order needed verification; will it ship today?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#c6\" style=\"color:#333333;\">My order has a backordered item or a gift card; will it ship today?</a></span></li>\n</ol>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><br /><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><br />D) Pricing</strong></span></p>\n<ol start=\"1\" style=\"margin:0px 0px 0px 20px;padding:0px;\">\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#d1\" style=\"color:#333333;\">What is your price matching policy?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#d2\" style=\"color:#333333;\">When do the promotions and prices on the website change?</a></span></li>\n</ol>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><br /><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><br />E) Accounts</strong></span></p>\n<ol start=\"1\" style=\"margin:0px 0px 0px 20px;padding:0px;\">\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#e1\" style=\"color:#333333;\">Do I need to set up an account to shop on the website?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#e2\" style=\"color:#333333;\">I have changed my address, email address and/or credit card. How do I change my account information?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#e3\" style=\"color:#333333;\">I\'ve forgotten the password for my account. What should I do?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#e4\" style=\"color:#333333;\">How do I \"Sign out\" of my account?</a></span></li>\n</ol>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><br /><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><br />F) Ordering and Payment</strong></span></p>\n<ol start=\"1\" style=\"margin:0px 0px 0px 20px;padding:0px;\">\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#f1\" style=\"color:#333333;\">How do I place an order?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#f2\" style=\"color:#333333;\">How do I use the Quick Reorder Feature?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#f3\" style=\"color:#333333;\">If the status of my order is \"Open\" what does that mean?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#f4\" style=\"color:#333333;\">Can I make changes to my order after I have submitted it?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#f5\" style=\"color:#333333;\">Can I cancel my order once it has been submitted?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#f6\" style=\"color:#333333;\">When am I charged for the items that I order?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#f7\" style=\"color:#333333;\">I order the same products each time. Can I be set up to receive them automatically?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#f8\" style=\"color:#333333;\">Can I view orders I\'ve placed in the past?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#f9\" style=\"color:#333333;\">Will you notify me if there are problems with my order?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#f10\" style=\"color:#333333;\">What forms of payment do you accept?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#f11\" style=\"color:#333333;\">Do I need to pay sales tax with my order?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#f12\" style=\"color:#333333;\">If one or more of my items are on backorder, when will I receive my order?</a></span></li>\n</ol>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"> <strong><br /><br />G) Shipping</strong></span></p>\n<ol start=\"1\" style=\"margin:0px 0px 0px 20px;padding:0px;\">\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#g1\" style=\"color:#333333;\">When will my order ship?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#g%DB%B2\" style=\"color:#333333;\">Where are you shipping my order from?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#g3\" style=\"color:#333333;\">What shipping carriers do you use?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#g4\" style=\"color:#333333;\">What are your shipping options? How much does each cost, and how long will it take?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#g5\" style=\"color:#333333;\">Will you notify me when my order has been shipped?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#g6\" style=\"color:#333333;\">Can I ship to an address other than my own?</a></span></li>\n</ol>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><br /><br />H) Return Policy</strong></span></p>\n<ol start=\"1\" style=\"margin:0px 0px 0px 20px;padding:0px;\">\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#h1\" style=\"color:#333333;\">What is your return policy?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#h2\" style=\"color:#333333;\">What is your return address?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#h3\" style=\"color:#333333;\">What should I do if my items arrive damaged or defective?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#h4\" style=\"color:#333333;\">What should I do if I received the wrong item?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#h5\" style=\"color:#333333;\">Can I return products I ordered through the web or catalog to a retail store?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#h6\" style=\"color:#333333;\">Can I return a purchase I made at a retail store to the warehouse?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#h7\" style=\"color:#333333;\">How will returns be processed for purchases made with Healthy Awards Certificates?</a></span></li>\n</ol>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><br /><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><br />I) Coupons and Promotions</strong></span></p>\n<ol start=\"1\" style=\"margin:0px 0px 0px 20px;padding:0px;\">\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#i1\" style=\"color:#333333;\">How do I get coupons from the Vitamin Shoppe?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#i2\" style=\"color:#333333;\">Do you sell gift cards?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#i3\" style=\"color:#333333;\">My coupon is not working. What do I do?</a></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"#i4\" style=\"color:#333333;\">How do I redeem Coupons on the website?</a></span></li>\n</ol>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><br /><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><br />J) Customer Care</strong></span></p>\n<ol start=\"1\" style=\"margin:0px 0px 0px 20px;padding:0px;\">\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a href=\"j1\" style=\"color:#333333;\">How do I contact Customer Support?</a></span></li>\n</ol>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><br /><br /><br /><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong>A) Privacy and Security</strong></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><a name=\"a1\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a>What is your privacy policy?</strong><br />We care about the privacy of our customers. Please read our entire <a href=\"https://www.buynutritionals.sg/content/1-privacy-and-security-policy\" style=\"color:#333333;\">Privacy and Security Policy</a>.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:10pt;font-family:arial, helvetica, sans-serif;\"><strong>Is my credit card information kept secure?</strong><br />You can shop at www.buynutritionals.sg with confidence. </span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><a name=\"a3\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a>I don\'t wish to give my credit card information online. Are there other ways to order?</strong><br />At Buy Nutritionals Direct, you can shop any way you want. If you don\'t wish to shop online, you may order by phone by calling toll-free at: +60 17 865 4326. </span><br /><br /><br /><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong>B) Products</strong> <br /></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><a name=\"b1\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a>Which product is right for me?</strong><br />You may start your research using our product information pages for each product. Please check with health care professional for guidance. <br /></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><a name=\"b2\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a>Where are your items manufactured?</strong><br />All Buy Nutritionals Direct nutritional products come from a state-of-the art manufacturing facility at USANA Health Sciences, 3838 Parkway Blvd, Salt Lake City, UT, United States.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><a class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a>How can I view the Supplement Facts for an item?</strong><br />Most of the products on our website have detailed supplement facts available. Click on the Supplement Facts tab under the product image on the product page to view. If supplement facts are insufficient, please contact us at +60 17 865 4326 for more information.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><a name=\"b4\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a>I have the catalog item number of the product I\'d like to purchase. How do I order it?</strong><br />Look for the “Search by keyword or Item#” which you will find under the shopping cart image on the top right side of the home page. Enter your item number and press search. You\'ll be linked to a page where you can find the product you want to buy. The rest of the checkout procedure is the same.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><a name=\"b5\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a>How do I find information about a product?</strong><br />There are several ways to find information on all of our USANA products:</span></p>\n<ul style=\"margin:0px 0px 0px 20px;padding:0px;\">\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><span style=\"text-decoration:underline;\">Use our search engine</span>: Located at the top right corner of each page, our search engine is specially designed to let you filter or narrow down your searches based on a variety of criteria. Enter a keyword for a particular product and you will be taken to the product information page.</span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><span style=\"text-decoration:underline;\">Click on our menu</span>: Located at the top of the page, our quick menu links will help you find what you need in a flash.</span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><span style=\"text-decoration:underline;\">Browse and learn</span>: Click on the \"Product Information\" tab on the products page to view detailed nutrition and ingredient information.</span></li>\n</ul>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\">Still need help? Please contact us at +60 17 865 4326.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><a name=\"b6\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><br />A product I wish to buy is out of stock. Can I still order it?</strong></span><br /><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\">If an item is backordered, we will ship the balance of your order immediately and send your backordered item when it becomes available at no additional shipping charge.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><a name=\"b7\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a>A product I wish to buy has been discontinued. What can I do?</strong><br />We’re sorry, but we are not able to order products that have been discontinued.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><br /><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong>C) Order Status</strong></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a name=\"c1\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><strong>How can I find out the status of my order?</strong></span><br /><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\">You can call our support line at +60 17 865 4326 or email us at info@buynutrionals.com.my. Your initial order is processed within 24-48 hours. Then it will 3-5 business days to reach your residence. We ship packages monday through friday.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a name=\"c2\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><strong>Will I be notified when my backordered item will be available or if the expected ship date changes?</strong></span><br /><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\">If one of our items is on backorder we will notify you via email on when we expect the product to be available.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a name=\"c3\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a></span><br /><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong>I\'m missing an item from my order. What do I do?</strong><br />If an item has is missing from your order please</span></p>\n<ul style=\"margin:0px 0px 0px 20px;padding:0px;\">\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\">Check your invoice to ensure that missing item is not on backorder.</span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\">Check your email confirmation for possible multiple tracking numbers.(order may have been sent in multiple packages)</span></li>\n</ul>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"> <a name=\"c4\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><strong><br />When will my order ship?</strong></span><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><br />Your order will be shipped within 24-48 hours of your intial order during business hours.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a name=\"c5\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><strong>My order needed verification; will it ship today?</strong></span><br /><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\">If your order is held for verification purposes (most commonly billing or address verification) it will ship as soon as we can resolve the issue. This often involves getting clearance from banks or additional information from you.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a name=\"c6\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><strong>My order has a backordered item; will it ship today?</strong></span><br /><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\">Unfortunately no. An item that is out-of-stock requires more time to process. Backordered items will be delayed for as long as it takes for us to get a new shipment of the product.<br /><br /></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:10pt;font-family:arial, helvetica, sans-serif;\"><strong>D) Pricing</strong></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><a name=\"d1\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a>What is your price policy?</strong></span><br /><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\">Buy Nutritionals Direct offers competitive prices for all of our items. Our prices are 10-20% lower than the retail prices offered on the corporate USANA website. We are a USANA Independent Distributor that offers USANA nutritional products at the lowest price. We will frequently run special promotions such as free shipping and product discounts.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><a name=\"d2\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a>When do the promotions and prices on the website change?</strong></span><br /><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\">Prices on our website can be updated at any time and may change for weekly and monthly specials.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:10pt;font-family:arial, helvetica, sans-serif;\"><strong><br />E) Accounts</strong></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><a name=\"e1\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><br />Do I need to set up an account to shop on the website?</strong><br />If you want to purchase products online you must <a href=\"https://www.buynutritionals.sg/my-account\" style=\"color:#333333;\">set up an account</a>. However, you don\'t need to set it up until you are ready to check out. Until then, you may browse, learn, and comparison-shop as long as you like.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a name=\"e2\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><strong>I have changed my address, email address and/or credit card. How do I change my account information?</strong>Click on the \"<a href=\"https://www.buynutritionals.sg/my-account\" style=\"color:#333333;\">My Account</a>\" option at the very top right of the home page. Log in using your current email address and password. You\'ll then be able to change your account information, including credit card, billing and/or shipping address, email address and password. You can also access our Quick Reorder feature and view your order history.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"> <a name=\"e3\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><strong>I\'ve forgotten the password for my account. What should I do?</strong><br />Click on the \"My Account\" option at the very top right of the home page. Scroll down to the \"Forgot Your Password\" section and follow the directions for receiving a new password instantly via email. Still have questions? Please contact us at +60 17 865 4326.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><a name=\"e4\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><br />How do I \"Sign out\" of my account?</strong><br />If you are using a public computer, you will want to log off, or \"Sign out\" of your account, before you leave the computer. You\'ll be able to tell if you are signed in by the options you see in the right-hand column of help:</span></p>\n<ul style=\"margin:0px 0px 0px 20px;padding:0px;\">\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong>If you are signed in: </strong>Your account name and a \"Sign out\" link will appear below the header in the upper right hand corner of our help page and the same place on the \"my account\" page. You can click the \"Sign out\" link at any time to exit your account.<strong></strong></span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong>If you are not signed in: </strong>The \"Sign out\" link will not be available.</span></li>\n</ul>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><br /><br /><span style=\"font-size:10pt;font-family:arial, helvetica, sans-serif;\"><strong>F) Ordering and Payment</strong></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><a name=\"f1\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a>How do I place an order?</strong><br />To place an order using your shopping cart, follow these simple steps:</span></p>\n<ul style=\"margin:0px 0px 0px 20px;padding:0px;\">\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\">Add items to your cart by clicking the Add to Cart button displayed along with the product description.</span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\">When you have added all of the items you wish to purchase to your cart, click the Checkout button on either the shopping cart page or the top right corner of the page you are using.</span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\">Enter your billing, shipping and payment information as directed.</span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\">Confirm your order by clicking the SUBMIT ORDER button located at the bottom of the confirmation page.</span></li>\n</ul>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a name=\"f2\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><strong></strong></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong>If the status of my order is \"Open\" what does that mean?</strong><br />An order in open status is an order that is being processed but hasn\'t shipped yet.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a name=\"f4\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><strong>Can I make changes to my order after I have submitted it?</strong><br />We work hard to get your orders processed as quickly as possible. Due to the speed of most of our shipments, we are not able to make any changes once the order has been submitted.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a name=\"f5\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><strong>Can I cancel my order once it has been submitted?</strong><br />We work hard to get your orders processed as quickly as possible. Due to the speed of most of our shipments, we are not able to cancel orders once the order has been submitted.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a name=\"f6\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><strong>When am I charged for the items that I ordered?</strong><br />Your credit card is charged on the same day that you make your order. If you have a backorder item on your order your credit or debit card will receive an authorization for the full amount of the order including the backorder item. The backorder item will ship as soon as it is available.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a name=\"f7\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><strong>I order the same products each time. Can I be set up to receive them automatically?</strong><br />If you are looking to receive products automatically consider our Preferred Customer Program. There are no sign up or annual fees to enroll in USANA\'s Preferred Customer Program. Membership is completely free. You will have access to all USANA\'s nutritional products at the absolute lowest price. Your orders will be processed within 24-48 hours and shipped directly to your home. <a href=\"https://www.buynutritionals.sg/content/7-save-as-preferred-customer\" style=\"color:#333333;\">Click Here</a> to become a Preferred Customer.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a name=\"f8\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><strong>Can I view orders I\'ve placed in the past?</strong><br />Yes. Click on the \"<a href=\"/customer/account/login/\" style=\"color:#333333;\">My Account</a>\" option at the very top of the home page. Log in using your email address and password. You\'ll then be able to view your order history.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a name=\"f9\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><strong>Will you notify me if there are problems with my order?</strong><br />We will immediately notify you by email of any complications with your order, including backorders and credit card authorization issues.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a name=\"f10\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><strong>What forms of payment do you accept?</strong><br />We accept the following credit cards:</span></p>\n<ul style=\"margin:0px 0px 0px 20px;padding:0px;\">\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\">Visa</span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\">MasterCard</span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\">American Express</span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\">Paypal</span></li>\n</ul>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a name=\"f11\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong>Do I need to pay sales tax with my order?</strong><br />Residents in some states must pay applicable sales tax for certain types of products. To see if your order will be charged sales tax, please <a href=\"#\" style=\"color:#333333;\">click here</a>; or refer to your local sales tax rate as applicable.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><br />G) Shipping</strong><strong></strong></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><a name=\"g1\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a>When will my order ship?</strong><br />Your initial order will be processed within 24-48 hours. Shipping will take 3-6 days to reach your residence. We ship packages monday through friday.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a name=\"g2\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><strong>Where are you shipping my order from?</strong><br />Most packages are fulfilled and sent from Salt Lake City, UT. In some cases, packages may be sent from the offices of Buy Nutritionals Direct which will result in even faster shipping. </span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><a name=\"g3\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><strong>What shipping carriers do you use?</strong><br />Most packages will be sent using UPS Preferred Track (3-6 business days) or USPS Priority Mail (2-3 business days).</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><a name=\"g4\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a>What are your shipping options? How much does each cost, and how long will it take?</strong><br />All orders shipped within the Malayasia will be charged a standard shipping fee of RM5.00. Shipping will be free on all orders over RM250. Your initial order will process within within 24-48 hours and will take between 3 to 6 business days to reach their destination. We ship packages monday through friday.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"> <a name=\"g5\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><strong>Will you notify me when my order has been shipped?</strong><br />You will first receive an email confirming your order, and then another email notifying you when your order has been shipped.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"> <a name=\"g6\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><strong>Can I ship to an address other than my own?</strong><br />Yes. When you go through the order checkout process, you will be able to enter separate addresses for billing and shipping.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><br />H) Return Policy</strong></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><a name=\"h1\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a>What is your return policy?</strong><br />Customers who order directly from our website are eligible for a 100 percent, 30-day, money back guarantee on their initial product order. If for any reason the customer is dissatisfied with any USANA product, he/she may return that product to Buy Nutritionals Direct within thirty (30) days for replacement, exchange, or full refund of the purchase price. The customer must be responsible for shipping their package.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:10pt;font-family:arial, helvetica, sans-serif;\">You should expect to receive your refund within 2-3 weeks of shipping your package, however, in many cases you will receive a refund more quickly. This time period includes the transit time for you to ship us the package (5 to 10 business days), the time it takes us to process your return once we receive it and the time it takes your bank to process our refund request (within 5 business days).</span><br /><br /><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\">If you need to return an item, simply login call us at +60 17 865 4326 or email us at info@buynutrionals.com.my.<br /><br /></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><a name=\"h2\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a>What is your return address for catalog or website orders?</strong><br />BN Direct - Returns </span><br /><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\">PMM box 164,Lockbag 2,</span><br /><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\">Pusat mel Miri,98000</span><br /><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\">Miri Sarawak</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><a name=\"h3\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><br />What should I do if my items arrive damaged or defective?</strong><br />We make every effort to package your order so that it will arrive in great condition. Unfortunately, sometimes items may be damaged during shipment. We understand your frustration and we will do everything we can to replace the product as quickly as possible. If you have received a damaged item, please call us at +60 17 865 4326. Give us your name, order number and the item number that was damaged and we will arrange for the damaged item to be replaced immediately.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><a name=\"h4\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><br />What should I do if I received the wrong item?</strong><br />If you received the wrong product, flavor, size or color, simply call +60 17 865 4326. Give your name, order number and the item that was not correct and what item you should have received. We will check into this immediately, arrange for the missing product to be returned to us, and send out the correct product right away! You will receive the correct one before you know it.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><a name=\"h5\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><br />Can I return products I ordered through the website?</strong><br />Yes. Customers who order directly from our website are eligible for a 100 percent, 30-day, money back guarantee on their initial product order. If for any reason the customer is dissatisfied with any USANA product, he/she may return that product to Buy Nutritionals Direct within thirty (30) days for replacement, exchange, or full refund of the purchase price. The customer must be responsible for shipping their package.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:10pt;font-family:arial, helvetica, sans-serif;\">You should expect to receive your refund within 2-3 weeks of shipping your package, however, in many cases you will receive a refund more quickly. This time period includes the transit time for you to ship us the package (5 to 10 business days), the time it takes us to process your return once we receive it and the time it takes your bank to process our refund request (within 5 business days).</span><br /><br /><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\">If you need to return an item, simply login call us at +60 17 865 4326 or email us at info@buynutrionals.com.my.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><br /><span style=\"font-size:10pt;font-family:arial, helvetica, sans-serif;\"><strong>I) Coupons and Promotions</strong></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><a name=\"i1\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a>How do I get coupons from Buy Nutritionals Direct?</strong><br />You will get discount coupons from Buy Nutritionals Direct for USANA products when you opt in with your email address to receive emails regarding special Buy Nutritionals Direct discounts and promotions. To opt in, check the box that says \"Yes, I\'d like Buy Nutritionals Direct to contact me regarding future discounts\" during check out. <br /></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><a name=\"i2\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><br />Do you sell gift cards?</strong><br />No. We do not offer gift cards at this time.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><a name=\"i3\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><br />My coupon is not working. What do I do?</strong></span></p>\n<ul style=\"margin:0px 0px 0px 20px;padding:0px;\">\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\">Make sure you have met the minimum purchase requirement stated on the coupon.</span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\">Check that the coupon is not expired</span></li>\n<li style=\"margin:0px;padding:0px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\">Make sure that your coupon is being used in the correct channel: web, catalog, store.</span></li>\n</ul>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"> <a name=\"i4\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a><strong><br />How do I redeem Coupons on the website?</strong><br />During the checkout process, you will be able to enter your coupon information when you enter your payment information.</span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-size:10pt;font-family:arial, helvetica, sans-serif;\"><strong><br />J) Customer Support</strong></span></p>\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span style=\"font-family:arial, helvetica, sans-serif;font-size:10pt;\"><strong><a name=\"j1\" class=\"mceItemAnchor\" style=\"color:#333333;width:12px;line-height:6px;background:url(&quot;img/items.gif&quot;) no-repeat left bottom;\"></a>How do I contact Customer Support?</strong><br />For product inquiries or additional questions, customers within the Malayasia may call +60 17 865 4326 - Monday through Friday from 9:00 AM ET to 8:00 PM ET or email info@buynutrionals.com.my.</span></p>\n</div>', 'faqs');
INSERT INTO `xio8d_cms_lang` (`id_cms`, `id_lang`, `id_shop`, `meta_title`, `head_seo_title`, `meta_description`, `content`, `link_rewrite`) VALUES
(21, 1, 2, 'FAQs', NULL, '', '<div class=\"faqs-page\">\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;background-color:#fbfaf6;\"><strong>A) Privacy and Security</strong></p>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;background-color:#fbfaf6;\"><strong>What is your privacy policy?</strong><br />We care about the privacy of our customers. Please read our entire <a href=\"https://www.buynutritionals.co.uk/content/1-privacy-and-security-policy\" style=\"color:#333333;\"><span>Privacy and Security Policy</span></a>.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;background-color:#fbfaf6;\"><strong>Is my credit card information kept secure?</strong><br />Yes. You can shop at www.buynutritionals.co.uk with confidence. We have partnered with https://www.paypal.com/us/braintree, a leading provider of electronic payment processing solutions to accept credit cards and electronic check payments safely and securely for our customers. Braintree operates in over 45 countries and is a major global leader in payment processing. They have pioneered online payments for small and medium sized businesses and process millions of online payments every day.<br /><br />Braintree Payments, a PayPal service, is built with security as a top priority, ensuring that customer credit card information is protected at every stage of the transaction process. It uses advanced encryption technologies, including SSL (Secure Sockets Layer) and TLS (Transport Layer Security), to secure data during transmission between customers, merchants, and Braintree’s servers. This encryption prevents unauthorized access and keeps sensitive payment data safe while it\'s in transit.<br /><br />To further safeguard credit card information, Braintree is a certified <strong>Level 1 PCI DSS (Payment Card Industry Data Security Standard) compliant provider</strong> — the highest level of security certification in the payment industry. This compliance means Braintree adheres to a rigorous set of controls and procedures designed to protect cardholder data, including regular audits, network monitoring, data encryption, and access restrictions. For merchants, this also helps reduce the burden of PCI compliance, since sensitive data is never stored on their own servers.<br /><br />Another critical layer of protection Braintree offers is <strong>tokenization</strong>. When a customer enters their credit card information, Braintree replaces the card number with a randomly generated token. This token is used to process future transactions without ever exposing the actual card details again. This method ensures that even if a system were compromised, no real card data would be accessible.<br /><br />Braintree also incorporates fraud detection and prevention tools, including customizable risk rules, transaction monitoring, and integration with 3D Secure protocols. These tools help identify suspicious activity in real time and protect both merchants and customers from fraudulent transactions. Overall, Braintree’s infrastructure is designed to create a secure and seamless payment experience — so that customers can shop with confidence and merchants can accept payments without worrying about the safety of sensitive information.<br /><br />Should a payment been seen as fraudulent, and no contact from the customer is received within 24 business hours Buy Nutritionals Direct have the right to cancel and refund the payment making a 3% admin charge from the total transaction.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;background-color:#fbfaf6;\"><strong>I don\'t wish to give my credit card information online. Are there other ways to order?</strong><br />At Buy Nutritionals Direct, you can shop any way you want. If you don\'t wish to shop online, you may order by phone by calling on a local rate number: +44 (0) 102081 331182. <br /><br /><br /><strong>B) Products</strong> </p>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;background-color:#fbfaf6;\"><strong>Which products are right for me?</strong><br />You may start out by using our product information pages for each product. Please consult your health care professional for guidance. </p>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;background-color:#fbfaf6;\"><strong>Where are your items manufactured?</strong><br />All Buy Nutritionals Direct nutritional products come from a state-of-the art manufacturing facility at USANA Health Sciences, 3838 Parkway Blvd, Salt Lake City, UT, United States.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;background-color:#fbfaf6;\"><strong>How can I view the Supplement Facts for an item?</strong><br />Most of the products on our website have detailed supplement facts available. Click on the Supplement Facts tab under the product image on the product page to view. If supplement facts are insufficient, please contact us at +44 (0) 02081 331182 for more information.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;background-color:#fbfaf6;\"><strong>I have the catalogue item number of the product I\'d like to purchase. How do I order it?</strong><br />Look for the “Search by keyword or Item#” which you will find under the shopping cart image on the top right side of the home page. Enter your item number and press search. You\'ll be linked to a page where you can find the product you want to buy. The rest of the checkout procedure is the same.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;background-color:#fbfaf6;\"><strong>How do I find information about a product?</strong><br />There are several ways to find information on all of our USANA products:</p>\n<ul style=\"margin:0px;padding:0px;color:#222222;font-family:Arial, Verdana, sans-serif;background-color:#fbfaf6;\">\n<li style=\"margin:0px;padding:0px;\">\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span>Use our search engine</span>: Located at the top right corner of each page, our search engine is specially designed to let you filter or narrow down your searches based on a variety of criteria. Enter a keyword for a particular product and you will be taken to the product information page.</p>\n</li>\n<li style=\"margin:0px;padding:0px;\">\n<p style=\"margin:0px;padding:0px 0px 20px;\"><span>Click on our menu</span>: Located along the top of the page, our quick menu links will help you find what you need in a flash.</p>\n</li>\n<li style=\"margin:0px;padding:0px;\"><span>Browse and learn</span>: Click on the \"Product Information\" tab on the products page to view detailed nutrition and ingredient information.</li>\n</ul>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;background-color:#fbfaf6;\">       Still need help? Please do not hesitate to contact us at +44 (0) 02081 331182.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;background-color:#fbfaf6;\"><strong><br />A product I wish to buy is out of stock. Can I still order it?</strong><br />If an item is backordered, we will ship the remainder of your order immediately and send your backordered item(s) when it becomes available at no additional shipping charge.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;background-color:#fbfaf6;\"><strong>A product I wish to buy has been discontinued. What can I do?</strong><br />We’re sorry, but we are not able to order products that have been discontinued, or that are not advertised on our website.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;background-color:#fbfaf6;\"><br /><strong>C) Order Status</strong></p>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;background-color:#fbfaf6;\"><strong>How can I find out the status of my order?</strong><br />You can call our customer support line at +44 (0) 02081 331182 or email us at support@buynutritionals.co.uk. Your initial order is processed within 24-48 business hours. Then it will take 3-5 business days to reach your residence. We ship packages Monday through Friday.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;background-color:#fbfaf6;\"><strong>Will I be notified when my backordered item will be available or if the expected ship date changes?</strong><br />If one of our items is on backorder we will notify you via email on when we expect the product to be available.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;background-color:#fbfaf6;\"><br /><strong>I\'m missing an item from my order. What do I do?</strong><br />If an item is missing from your order please</p>\n<ul style=\"margin:0px;padding:0px;color:#222222;font-family:Arial, Verdana, sans-serif;background-color:#fbfaf6;\">\n<li style=\"margin:0px;padding:0px;\">\n<p style=\"margin:0px;padding:0px 0px 20px;\">Check your invoice to ensure that missing item is not on backorder.</p>\n</li>\n<li style=\"margin:0px;padding:0px;\">Check your email confirmation for possible multiple tracking numbers.(order may have been sent in multiple packages)</li>\n</ul>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;background-color:#fbfaf6;\"> <strong><br />When will my order ship?</strong><br />Your order will be shipped within 24-48 business hours after your initial order has been placed.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;background-color:#fbfaf6;\"><strong>My order needed verification; will it ship today?</strong><br />If your order is held for verification purposes (most commonly billing or address verification) it will ship as soon as we can resolve the issue. This often involves getting clearance from bank which payment is coming from or additional information from you.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;background-color:#fbfaf6;\"><strong>My order has a backordered item; will it ship today?</strong><br />Unfortunately no. An item that is out-of-stock requires more time to process. Backordered items will be delayed for as long as it takes for us to get a new shipment of the product.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;background-color:#fbfaf6;\"><strong>D) Pricing</strong></p>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;background-color:#fbfaf6;\"><strong>What is your price policy?</strong><br />Buy Nutritionals Direct offers competitive prices for all of our items. Our prices are 10-20% lower than the retail prices offered on the corporate USANA website. We are an USANA Independent Distributor that offers USANA nutritional products at the lowest price and we frequently run special promotions such as discounted shipping prices and product discounts.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;background-color:#fbfaf6;\"><strong>When do the promotions and prices on the website change?</strong><br />Prices on our website can be updated at any time and may change for weekly and monthly specials.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;background-color:#fbfaf6;\"><strong><br />E) Accounts</strong></p>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;background-color:#fbfaf6;\"><strong><br />Do I need to set up an account to shop on the website?</strong><br />If you want to purchase products online you must <a href=\"https://www.buynutritionals.co.uk/my-account\" style=\"color:#333333;\"><span>set up an account</span></a>. However, you don\'t need to set it up until you are ready to check out. Until then, you may browse, learn, and compare prices as long as you like.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;background-color:#fbfaf6;\"><strong>I have changed my address, email address and/or credit card. How do I update my account information? </strong>Click on the \"<a href=\"https://www.buynutritionals.co.uk/my-account\" style=\"color:#333333;\"><span>My Account</span></a>\" option at the very top right of the home page. Log in using your current email address and password. You will then be able to change your account information, such as credit card details, billing / shipping address, email address and password. You can also access our Quick Reorder feature and view your order history.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;background-color:#fbfaf6;\"> <strong>I\'ve forgotten the password for my account. What should I do?</strong><br />Click on the \"My Account\" option at the very top right of the home page. Scroll down to the \"Forgot Your Password\" section and follow the directions to receive a new password instantly via email. Having Trouble? Please contact us at +44 (0) 02081 331182.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;background-color:#fbfaf6;\"><strong><br />How do I \"Sign out\" of my account?</strong><br />If you are using a public computer, you will want to log off, or \"Sign out\" of your account, before you leave the computer.</p>\n<ul style=\"margin:0px;padding:0px;color:#222222;font-family:Arial, Verdana, sans-serif;background-color:#fbfaf6;\">\n<li style=\"margin:0px;padding:0px;\">\n<p style=\"margin:0px;padding:0px 0px 20px;\"><strong>If you are signed in: </strong>Your account name and a \"Sign out\" link will appear below the header in the upper right hand corner of our help page and the same place on the \"my account\" page. You can click the \"Sign out\" link at any time to exit your account.</p>\n</li>\n<li style=\"margin:0px;padding:0px;\"><strong>If you are not signed in: </strong>The \"Sign out\" link will not be available.</li>\n</ul>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;background-color:#fbfaf6;\"></p>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;background-color:#fbfaf6;\"><strong>F) Ordering and Payment</strong></p>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;background-color:#fbfaf6;\"><strong>How do I place an order?</strong><br />To place an order using your shopping cart, follow these simple steps:</p>\n<ul style=\"margin:0px;padding:0px;color:#222222;font-family:Arial, Verdana, sans-serif;background-color:#fbfaf6;\">\n<li style=\"margin:0px;padding:0px;\">\n<p style=\"margin:0px;padding:0px 0px 20px;\">Add items to your cart by clicking the Add to Cart button displayed along with the product description.</p>\n</li>\n<li style=\"margin:0px;padding:0px;\">\n<p style=\"margin:0px;padding:0px 0px 20px;\">When you have added all of the items you wish to purchase to your cart, click the Checkout button on either the shopping cart page or the top right corner of the page you are using.</p>\n</li>\n<li style=\"margin:0px;padding:0px;\">\n<p style=\"margin:0px;padding:0px 0px 20px;\">Enter your billing, shipping and payment information as directed.</p>\n</li>\n<li style=\"margin:0px;padding:0px;\">\n<p style=\"margin:0px;padding:0px 0px 20px;\">Confirm your order by clicking the SUBMIT ORDER button located at the bottom of the confirmation page.</p>\n</li>\n</ul>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;background-color:#fbfaf6;\"><strong>If the status of my order is \"Open\" what does that mean?</strong><br />An open is an order that is currently being processed and hasn\'t shipped yet.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;background-color:#fbfaf6;\"><strong>Can I make changes to my order after I have submitted it?</strong><br />We work hard to get your orders processed as quickly as possible. Due to the speed of most of our shipments, we are not able to make any changes once the order has been submitted.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;background-color:#fbfaf6;\"><strong>Can I cancel my order once it has been submitted?</strong><br />We work hard to get your orders processed as quickly as possible. Due to the speed of most of our shipments, we are not able to cancel orders once the order has been submitted.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;background-color:#fbfaf6;\"><strong>When am I charged for the items that I ordered?</strong><br />Your credit card is charged the same day you make your order. Normally the Funds are \'earmarked\' from your account and then debited a few days later. If you have a backorder item on your order your credit or debit card will receive an authorization for the full amount of the order including the backorder item. The backorder item will ship as soon as it is available.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;background-color:#fbfaf6;\"><strong>I order the same products each time. Can I be set up to receive them automatically?</strong><br />If you are looking to receive products automatically, why not consider our Preferred Customer Program. There are no sign up fees to enrol in USANA\'s Preferred Customer Program, nor are there any annual fees. Membership is completely free. You will have access to all of USANA\'s nutritional products at the absolute lowest price. Your orders will be processed within 24-48 hours and shipped directly to your home. <a href=\"https://www.buynutritionals.co.uk/content/7-save-as-preferred-customer\" style=\"color:#333333;\"><span>Click Here</span></a> to become a Preferred Customer.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;background-color:#fbfaf6;\"><strong>Can I view orders I\'ve placed in the past?</strong><br />Yes. Click on the \"<a href=\"https://www.buynutritionals.co.uk/customer/account/login/\" style=\"color:#333333;\"><span>My Account</span></a>\" option at the very top of the home page. Log in using your email address and password. You\'ll then be able to view your order history.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;background-color:#fbfaf6;\"><strong>Will you notify me if there are problems with my order?</strong><br />We will immediately notify you by email if any complications with your order are encountered, including backorders and credit card authorization issues.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;background-color:#fbfaf6;\"><strong>What forms of payment do you accept?</strong><br />We accept the following payment options:</p>\n<ul style=\"margin:0px;padding:0px;color:#222222;font-family:Arial, Verdana, sans-serif;background-color:#fbfaf6;\">\n<li style=\"margin:0px;padding:0px;\">\n<p style=\"margin:0px;padding:0px 0px 20px;\">Visa (Debit/Credit)</p>\n</li>\n<li style=\"margin:0px;padding:0px;\">\n<p style=\"margin:0px;padding:0px 0px 20px;\">MasterCard</p>\n</li>\n</ul>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;background-color:#fbfaf6;\"><strong>Do I need to pay sales tax with my order?</strong><br />Residents in some of the Channel Isle\'s, and Non Mainland UK may have to pay applicable sales tax for certain types of products. To check if your order may be subject to sales tax please call our customer relations team on +44 (0) 02081 331182.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;background-color:#fbfaf6;\"><strong>Why has my transaction been flagged as Fraudulent?</strong><br />From time to time some of our customers will get contacted from staff at Buy Nutritionals Direct, because your order has been flagged as fraudulent. We work alongside WorldPay who provide a state of the art fraud screen for every single transaction. The fraud screening checks the registered address including house number and postcode, the CVC/CVV number, along with email address provided, and screens all other purchase history made with WorldPay. Buy Nutritionals Direct are then provided with a Risk Score, and from this we make our decisions.<br /><br />Any orders with a risk score of 25 or above will automatically receive follow up calls. If we are unable to contact you within 24 hours of the initial contact we will cancel or refund the transaction and deduct a minimum of a 3% charge. If you are ever in doubt about your transaction you can always contact our offices on +44 (0) 02081 331182.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;background-color:#fbfaf6;\"><strong><br /> G) Shipping</strong></p>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;background-color:#fbfaf6;\"><strong>When will my order ship?</strong><br />Your initial order will be processed within 24-48 hours. Shipping will take 3-6 days to reach your residence. We ship packages Monday to Friday.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;background-color:#fbfaf6;\"><strong>Where are you shipping my order from?</strong><br />Most packages are shipped from our European Warehouse. In some cases, packages may be sent from the offices of Buy Nutritionals Direct which are based in the UK, resulting in even faster shipping. </p>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;background-color:#fbfaf6;\"><strong>What shipping carriers do you use?</strong><br />Most packages are sent using UPS (3-6 business days) or an alternative courier service who have a (2-3 business days) delivery window, Both of these services require a signature and cannot be left with Neighbours or left under a Customer Authority to leave in a safe place at your delivery address.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;background-color:#fbfaf6;\"><strong>What are your shipping options? How much does each cost, and how long will it take?</strong><br />All orders shipped within the United Kingdom are charged from £6.00. Shipping is discounted on all orders over £200*. Your initial order is processed within 24-48 hours and takes between 3 to 6 business days to reach its destination. We ship packages Monday to Friday.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;background-color:#fbfaf6;\">*Subject to our Shipping Terms and Conditions please check our shipping policy for more information and the use of discount code FAQFREES to discount orders over £200.<br /><br /><strong>Will you notify me when my order has been shipped?</strong><br />You will first receive an email confirming your order, and then another email notifying you when your order has been shipped.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;background-color:#fbfaf6;\"><strong>Can I ship to an address other than my own?</strong><br />Yes. When you go through the order checkout process, you will be able to enter separate addresses for billing and shipping. However this can delay the process as we may need to make further safeguarding checks to protect our customers from fraudulent transactions. All orders over £100 before shipping will be subject to additional safeguarding checks.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;background-color:#fbfaf6;\"><strong>What happens if I miss a delivery?</strong><br />If you miss a delivery you will be left a card saying that you missed the delivery. If your package is being shipped by UPS then they will automatically re-attempt delivery on the next working day (Monday – Friday), After 3 failed delivery attempts, UPS will ask Buy Nutritionals to accept the package back in the warehouse. If your package is sent with APC they will await your instructions for redelivery. If one week passes with APC they will also return the products to our warehouse. <br /><br /><strong>What happens if the courier return products to the warehouse?</strong><br />This very rarely happens, but if any package gets returned to the warehouse, you will be charged a 3% or 5% handling fee depending on how your order processed. All online orders are charged 3% and telephone orders are 5%. This fee will be deducted from the total of the goods, along with any other costs incurred in returning the order.<br />Buy Nutritionals Direct will only refund the value of the products and not any shipping charges. If the charges are more than the products total cost then you will not receive a refund.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;background-color:#fbfaf6;\"><strong><br />H) Return Policy</strong></p>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;background-color:#fbfaf6;\"><strong>What is your return policy?</strong><br />Customers who order directly from our website are eligible for a 100 percent, 30-day, money back guarantee on their initial product order. If for any reason the customer is dissatisfied with any USANA product, he/she may return that product to Buy Nutritionals Direct within thirty (30) days for replacement, exchange, or full refund of the purchase price. The postage costs for returned items will not be refunded.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;background-color:#fbfaf6;\">You should expect to receive your refund within 2-3 weeks of shipping your package, however, in many cases you will receive a refund more quickly. This time period includes the transit time for you to ship us the package (5 to 10 business days), the time it takes us to process your return once we receive it and the time it takes your bank to process our refund request (within 5 business days).<br /><br />If you need to return an item, simply login call us at +44 (0) 02081 331182 or email us at support@buynutritionals.co.uk.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;background-color:#fbfaf6;\"><strong>What is your return address for catalogue or website orders?</strong><br />BuyNutritionals Direct - Returns (# including returns number)<br />Suite 22, <br />30 St Dunstans Street,<br />Canterbury, <br />Kent, <br />CT2 8HG</p>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;background-color:#fbfaf6;\"><strong><br />What should I do if my items arrive damaged or defective?</strong><br />We make every effort to package your order so that it will arrive in optimum condition. Unfortunately, sometimes items may be damaged during shipment. We understand your frustration and we will do everything we can to replace the product as quickly as possible. If you have received a damaged item, please call us at +44 (0) 02081 331182. Give us your name, order number and the item number that was damaged and we will arrange for the damaged item to be replaced immediately.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;background-color:#fbfaf6;\"><strong><br />What should I do if I received the wrong item?</strong><br />If you received the wrong product or, flavour simply call +44 (0) 02081 331182. Give us your name, order number and the item that was not correct and what item you should have received. We will look into this immediately, arrange for the incorrect product to be returned to us, and send out the replacement right away! You will receive the correct item within a few days.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;background-color:#fbfaf6;\"><strong><br />Can I return products I ordered through the website?</strong><br />Yes. Customers who order directly from our website are eligible for a 100 percent, 30-day, money back guarantee on their initial product order. If for any reason the customer is dissatisfied with any USANA product, he/she may return that product to Buy Nutritionals Direct within thirty (30) days for replacement, exchange, or full refund of the purchase price. The postage costs for returned items will not be refunded.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;background-color:#fbfaf6;\">You can expect to receive your refund within 2-3 weeks after shipping your package. In most cases, however you will receive a refund much sooner. This time period includes the transit time for you to ship us the package (5 to 10 business days), the time it takes us to process your return once we receive it and the time it takes for your bank to process our refund request (up to  5 business days).<br /><br />If you need to return an item, simply call us at +44 (0) 02081 331182 or email us at support@buynutritionals.co.uk.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;background-color:#fbfaf6;\"><br /><strong>I) Coupons and Promotions</strong></p>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;background-color:#fbfaf6;\"><strong>How do I get coupons from Buy Nutritionals Direct?</strong><br />You will get discount coupons from Buy Nutritionals Direct for USANA products when you choose to receive emails regarding special discounts and promotions. To opt in, check the box that says \"Yes, I\'d like Buy Nutritionals Direct to contact me regarding future discounts\" during check out.<br />Buy Nutritionals Direct have the right to cancel any voucher or coupon at any time with out any prior warning or notification. This could be because the voucher has reached its maximum use or the promotion is no longer running or violiation of our terms and conditions.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;background-color:#fbfaf6;\"><strong><br />Do you sell gift cards?</strong><br />No. We do not currently offer any gift cards at this time.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;background-color:#fbfaf6;\"><strong><br />My coupon is not working. What do I do?</strong></p>\n<ul style=\"margin:0px;padding:0px;color:#222222;font-family:Arial, Verdana, sans-serif;background-color:#fbfaf6;\">\n<li style=\"margin:0px;padding:0px;\">\n<p style=\"margin:0px;padding:0px 0px 20px;\">Make sure you have met the minimum purchase requirement stated on the coupon.</p>\n</li>\n<li style=\"margin:0px;padding:0px;\">\n<p style=\"margin:0px;padding:0px 0px 20px;\">Check that the coupon is not expired</p>\n</li>\n<li style=\"margin:0px;padding:0px;\">Make sure that your coupon is being used in the correct channel: web, catalogue, or store.</li>\n</ul>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;background-color:#fbfaf6;\"> <strong>How do I redeem Coupons on the website?</strong><br />During the checkout process, you will be able to enter your coupon information when you enter your payment information.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;background-color:#fbfaf6;\"><strong><br />J) Customer Support</strong></p>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;background-color:#fbfaf6;\"><strong>How do I contact Customer Support?</strong><br />For product enquiries or additional questions, customers within the United Kingdom may call +44 (0) 02081 331182 - Monday to Friday from 8:00 AM GMT to 8:00 PM GMT &amp; Saturday 8:00 Am GMT to 1:00Pm GMT or email support@buynutritionals.co.uk.</p>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;background-color:#fbfaf6;\"> </p>\n<p style=\"margin:0px;padding:0px 0px 20px;color:#222222;font-family:Arial, Verdana, sans-serif;background-color:#fbfaf6;\">These Frequently Asked Questions were last updated on 6th June 2025</p>\n</div>', 'faqs'),
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