02/10/13 - Customer was unable to communicate with, wanted to pay over the phone and wanted products instantly, was not happy when told they couldn't, two transactions go through under 1 id 2806627926 for a visa debit card for 42.20 and was flagged as fraud, names did not match. Spent some time on phone to worldpay regarding this during this time another transaction came through. Different Names used, and address not passed under id 2806631111 this one was cancelled. - Simon Smith
01/11/13 - Customer called in today and asked why she had not had her products arrive tried to explain the above notes and she was not happy, run through two transactions over the phone both of these failed with a risk rating of 510 and 255 id's 3304546591 and 3402604778. Both times card blocked, email has been added back to the referral list to prevent from ordering again. - Simon Smith
