02/09/2014 ....  16:30  ..    Email sent...... also Called his number but no answer.

02/09/2014. This customer ordered again today , but somehow he got into the Worldpay Test environment, so no money was taken from his account.  

I called this number 22 and 23-8-14.  No answer..... 
Looks like his ECMC debit card failed its transaction.
25-8-14. Called again .... Answered.    He says his card works in other places... He said he has a visa card . I recommended he try that one .... 